Castillo, Katia, Md - Castillo & Walters Ob Gyn

★★★☆☆
Katia D. Castillo, MD specializes in Obstetrics & Gynecology and has 25 years of experience.
33.9238 -84.3071
Map and Directions to Castillo, Katia, Md - Castillo & Walters Ob Gyn

770-730-0451

4488 North Shallowford Road

Atlanta, GA

30338

Get Directions

About Castillo, Katia, Md - Castillo & Walters Ob Gyn

Categories
  • Doctors
  • Ob-Gyn
Years Of Experience
25
Additional Languages
Gender
Female
School
Mercer University School Of Med
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Reviews 1 - 12 of 12.
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I had a bartholin cyst that eventually got infected and caused me UNBEARABLE PAIN. (I was unable to walk) Worried, scared, fever, in pain, I called Castillo office and asked if she could take a look at it / check up. They only offered me some painkillers and antibiotics and said I didn't need to see the obgyn, and I should wait for 14 day applying process that I had made with North Side and Castillo. TWO DAYS LATER I ended up in the ER. They did a small and helpful drainage procedure. They also prescribed much stronger painkillers and antibiotics because my infected neglected cyst should have been checked earlier by my obgyn! The ER told me to see my obgyn within 2 days. I called to make an appointment and they scheduled me 4 business days later not including the weekend (6 days total).
I FOUND ANOTHER OBGYN THAT PRIORITIZED EMERGENCY PATIENTS. IF YOU NEED THAT THEN DON'T GO HERE!

1
★☆☆☆☆

I had a bartholin cyst that eventually got infected and caused me UNBEARABLE PAIN. (I was unable to walk) Worried, scared, fever, in pain, I called Castillo office and asked if she could take a look at it / check up. They only offered me some painkillers and antibiotics and said I didn't need to see the obgyn, and I should wait for 14 day applying process that I had made with North Side and Castillo. TWO DAYS LATER I ended up in the ER. They did a small and helpful drainage procedure. They also prescribed much stronger painkillers and antibiotics because my infected neglected cyst should have been checked earlier by my obgyn! The ER told me to see my obgyn within 2 days. I called to make an appointment and they scheduled me 4 business days later not including the weekend (6 days total).
I FOUND ANOTHER OBGYN THAT PRIORITIZED EMERGENCY PATIENTS. IF YOU NEED THAT THEN DON'T GO HERE!

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I find the staff to be very rude, unfriendly. Even when i spoke to them on the phone, they always seem to have attitude. I like Dr. Walters and the nurses etc. The front office staff is unprofessional and plain rude.

3
★★★☆☆

I find the staff to be very rude, unfriendly. Even when i spoke to them on the phone, they always seem to have attitude. I like Dr. Walters and the nurses etc. The front office staff is unprofessional and plain rude.

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She is an exceptional Doctor!!!

I have been a resident in the state of Ga for about 11 years. I have had only 1 OBGYN which is Dr. Walter. I think she is the most trustworthy and compassionate doctor I have ever met.

Dr. Walter is very professional and at the same time affable. When I had my daughter Dr. Walter was not on call that weekend, matter of fact she had prior engagements to attend an event with her family; however I felt that I needed to express my concern with allowing another physician to deliver my daughter whom I've never met and knew nothing about. She listen, She cared about what I had to say and Guess what? Dr. Walter received an alert from the hospital regarding my delivery and left the hair salon and came straight to the hospital and delivered my daughter and stayed a while to make sure everything was fine, then resumed back to complete her engagement.

Now I am forever grateful for Dr. Walter. Yes, her staff needs tweaking but I promise you if you allow her to fix the problem she most definitely will. Everyone deserves a FAIR chance.

5
★★★★★

She is an exceptional Doctor!!!

I have been a resident in the state of Ga for about 11 years. I have had only 1 OBGYN which is Dr. Walter. I think she is the most trustworthy and compassionate doctor I have ever met.

Dr. Walter is very professional and at the same time affable. When I had my daughter Dr. Walter was not on call that weekend, matter of fact she had prior engagements to attend an event with her family; however I felt that I needed to express my concern with allowing another physician to deliver my daughter whom I've never met and knew nothing about. She listen, She cared about what I had to say and Guess what? Dr. Walter received an alert from the hospital regarding my delivery and left the hair salon and came straight to the hospital and delivered my daughter and stayed a while to make sure everything was fine, then resumed back to complete her engagement.

Now I am forever grateful for Dr. Walter. Yes, her staff needs tweaking but I promise you if you allow her to fix the problem she most definitely will. Everyone deserves a FAIR chance.

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Dr. Castillo and Dr. Walters are both so caring and spend a lot of time listening to you. I had a c section with some complications and they both came to see me in the hospital several times. The Dunwoody staff all know me by name and are so sweet. They took such good care of me during my pregnancy. I was able to come in any time I needed without waiting long at all. I would highly recommend them both. Dr. Castillo is my doctor and also the doctor of at least 20 good friends of mine.

5
★★★★★

Dr. Castillo and Dr. Walters are both so caring and spend a lot of time listening to you. I had a c section with some complications and they both came to see me in the hospital several times. The Dunwoody staff all know me by name and are so sweet. They took such good care of me during my pregnancy. I was able to come in any time I needed without waiting long at all. I would highly recommend them both. Dr. Castillo is my doctor and also the doctor of at least 20 good friends of mine.

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First of all the receptionists at the Duluth office are very cold which is very uncomfortable for a first time parent. My husband and I were so excited and their attitudes put a damper on my experience. We paid so much money out of pocket and were told that we would receive money back after the pregnancy. We were never contacted about any money that we were owed. My baby is now six months old and we have $2000 in doctor bills after the money that we already paid. Really troubled, my husband called them and they informed him that they "think" they owe us $1200. Meanwhile, we are receiving threats for the pile of bills that we have. I have been back to the office several times since the birth, and they were not going to tell me this. A coworker of mine went to the same office and her pregnancy was a horror story, I will encourage her to write a review.

1
★☆☆☆☆

First of all the receptionists at the Duluth office are very cold which is very uncomfortable for a first time parent. My husband and I were so excited and their attitudes put a damper on my experience. We paid so much money out of pocket and were told that we would receive money back after the pregnancy. We were never contacted about any money that we were owed. My baby is now six months old and we have $2000 in doctor bills after the money that we already paid. Really troubled, my husband called them and they informed him that they "think" they owe us $1200. Meanwhile, we are receiving threats for the pile of bills that we have. I have been back to the office several times since the birth, and they were not going to tell me this. A coworker of mine went to the same office and her pregnancy was a horror story, I will encourage her to write a review.

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.

I went to the Duluth office and the staff was VERY rude. I had to call once during the day because I was worried about some pain I was in and Dr. Walters had told me to call if I had any pain. The staff told me that I was over exaggerating and needed to take some tylenol. I told them dr. walters had told me to call if I was in any pain and the staff told me that if I was so worried I should just go to the hospital, but that they didn't think it was a big deal.
Any appointment I have scheduled I have always waited atleast 45 minutes just to get a room...then have waited atleast 20 minutes to see the doctor. I have waited up to a total of 2 hours before. When I had my baby the whole office was out of town at a wedding and I was out sourced to a different practice. BUT I am VERY happy I was...I was given a midwife (her name was Amanda and I really need to find out what her last name was) and she was FANTASTIC.

1
★☆☆☆☆

I went to the Duluth office and the staff was VERY rude. I had to call once during the day because I was worried about some pain I was in and Dr. Walters had told me to call if I had any pain. The staff told me that I was over exaggerating and needed to take some tylenol. I told them dr. walters had told me to call if I was in any pain and the staff told me that if I was so worried I should just go to the hospital, but that they didn't think it was a big deal.
Any appointment I have scheduled I have always waited atleast 45 minutes just to get a room...then have waited atleast 20 minutes to see the doctor. I have waited up to a total of 2 hours before. When I had my baby the whole office was out of town at a wedding and I was out sourced to a different practice. BUT I am VERY happy I was...I was given a midwife (her name was Amanda and I really need to find out what her last name was) and she was FANTASTIC.

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.

I've been Dr. Walters' patient for 5 years. She's been my OB for 2 pregnancies as well as regular GYN visits. She is a fabulous doctor who is very open, honest and informative. She takes the time to explain things and answer any questions. Her staff has been great. They know me by name and are always pleasant. As with any OB, sometimes emergencies come up and babies come when they get ready so sometimes appointments have to be rescheduled. But they always notify you in advance or try to accommodate you as best they can. In 5 years, I can only remember this happening once or twice.

I've visited both the Duluth and the Dunwoody offices. The Duluth office is typically more busy so the wait time is usually a bit longer than at the Dunwoody office. But the staff has been pleasant at both offices. And Dr. Walters encourages you to give her feedback on how her staff is doing.

I have recommended Dr. Walters to several of my friends and relatives and everyone loves her.

5
★★★★★

I've been Dr. Walters' patient for 5 years. She's been my OB for 2 pregnancies as well as regular GYN visits. She is a fabulous doctor who is very open, honest and informative. She takes the time to explain things and answer any questions. Her staff has been great. They know me by name and are always pleasant. As with any OB, sometimes emergencies come up and babies come when they get ready so sometimes appointments have to be rescheduled. But they always notify you in advance or try to accommodate you as best they can. In 5 years, I can only remember this happening once or twice.

I've visited both the Duluth and the Dunwoody offices. The Duluth office is typically more busy so the wait time is usually a bit longer than at the Dunwoody office. But the staff has been pleasant at both offices. And Dr. Walters encourages you to give her feedback on how her staff is doing.

I have recommended Dr. Walters to several of my friends and relatives and everyone loves her.

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1 out of 1 people found this review helpful.

.

The worst Dr's visit of my life! I have never, ever been so disrespected or mistreated by a medical professional in all my life.I left the office in tears and I still tear thinking about what I endured.This "practitioner" should be ASHAMED of the way she represented herself. I truly hope no one in your family ever gets this type of treatment from a Doctor. I will keep you in my prayers apparently you are going through some personal things in your life, which are reflecting your ability to perform your job. God Bless you and your family. This can not be the Doctor whom so many people recommended to me.

2
★★☆☆☆

The worst Dr's visit of my life! I have never, ever been so disrespected or mistreated by a medical professional in all my life.I left the office in tears and I still tear thinking about what I endured.This "practitioner" should be ASHAMED of the way she represented herself. I truly hope no one in your family ever gets this type of treatment from a Doctor. I will keep you in my prayers apparently you are going through some personal things in your life, which are reflecting your ability to perform your job. God Bless you and your family. This can not be the Doctor whom so many people recommended to me.

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.

The staff overrides what Dr. Walters say. They are very rude and disrespectful. They demand for you to appear at a certain time for your appointment, just so you can wait there for an hour. I had a scheduled pre-op appointment today. The scheduler demanded I be there at 11:00 a.m. It took 45 minutes before the doctor got there so I had to leave and go back to work. Dr. Walter's office manager called me to tell me that I can no longer come to the office because I was unhappy with her staff, and my surgery, which was scheduled for tomorrow, was being canceled. Now I must find another doctor to perform the procedure. A waste of my money and time. (I FOUND DR. ANDREW DOTT. HE IS VERY PROFESSIONAL, KNOWLEDGEABLE, AND CARING. HE DID MY PROCEDURE AND DID AN EXCELLENT JOB. HE ALSO FOUND SOMETHING THAT I WOULD HAVE NEVER KNOWN WAS THERE HAD I NOT WENT TO HIM). ----------- Received my Explanation of Benefits from my insurance company yesterday, June 28th, and found that Dr. Walters' office billed for the procedure they canceled and did not perform ($960.00). Of course I notified my insurance company.

1
★☆☆☆☆

The staff overrides what Dr. Walters say. They are very rude and disrespectful. They demand for you to appear at a certain time for your appointment, just so you can wait there for an hour. I had a scheduled pre-op appointment today. The scheduler demanded I be there at 11:00 a.m. It took 45 minutes before the doctor got there so I had to leave and go back to work. Dr. Walter's office manager called me to tell me that I can no longer come to the office because I was unhappy with her staff, and my surgery, which was scheduled for tomorrow, was being canceled. Now I must find another doctor to perform the procedure. A waste of my money and time. (I FOUND DR. ANDREW DOTT. HE IS VERY PROFESSIONAL, KNOWLEDGEABLE, AND CARING. HE DID MY PROCEDURE AND DID AN EXCELLENT JOB. HE ALSO FOUND SOMETHING THAT I WOULD HAVE NEVER KNOWN WAS THERE HAD I NOT WENT TO HIM). ----------- Received my Explanation of Benefits from my insurance company yesterday, June 28th, and found that Dr. Walters' office billed for the procedure they canceled and did not perform ($960.00). Of course I notified my insurance company.

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.

I would highly recommend Dr. Walters to anyone. She has been my doctor since the beginning of my pregnancy and has been wonderful. She takes the time to listen to your questions and concerns and she is very thorough. She delivered my baby via c-section due to preeclampsia and took very good care of me. I had a huge fear of needles and hospitals and she did her best to get me to overcome my fear. If I ever have another baby, I will go back to her. Anyone would be lucky to have her deliver their baby.

5
★★★★★

I would highly recommend Dr. Walters to anyone. She has been my doctor since the beginning of my pregnancy and has been wonderful. She takes the time to listen to your questions and concerns and she is very thorough. She delivered my baby via c-section due to preeclampsia and took very good care of me. I had a huge fear of needles and hospitals and she did her best to get me to overcome my fear. If I ever have another baby, I will go back to her. Anyone would be lucky to have her deliver their baby.

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.

I have used this practice for both of my pregnancies and my annuals for the past 5 years. Dr. Walters is a rare find when searching for a good doctor these days. She listens and empathizes and helped me make great decisions during my deliveries. The office wait time was usually short and even when she was delivering, you could wait about 30-45 minutes and keep your appointment. I have recommended her and would recommend her to anyone who is looking for an ob.

4
★★★★☆

I have used this practice for both of my pregnancies and my annuals for the past 5 years. Dr. Walters is a rare find when searching for a good doctor these days. She listens and empathizes and helped me make great decisions during my deliveries. The office wait time was usually short and even when she was delivering, you could wait about 30-45 minutes and keep your appointment. I have recommended her and would recommend her to anyone who is looking for an ob.

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When I transferred to this practice, I was coming from an infertility specialist, who had done several ultrasounds, so we were sure of my dates. The nurse at my first apt argued with me about how my dates were "impossible" because I hadn't had a period two weeks prior to ovulation (I had weird cycles). She said my dates were inaccurate for that reason and tried to convince me I was 5 months farther along than I actually was.

I had several appointments that were "lost" by those scheduling the apts, which was stressful.

I asked repeatedly for the results for my GBS test and was told "if you don't hear from us, it's fine". I asked again as I was being sent to the hospital and was told they'd double check and call the hospital if need be. I was at the hospital for about 8 hours before a nurse came in and said "your doctor just called and you are GBS positive" My baby was born infected, and because of their screwup, she was born infected. Her breathing problems, time in the transitional care nursery and the antibiotic injections twice a day for a week could have been completely preventable had I been given accurate test results. Because of this screw up, my child could have *died* and as a result I could NEVER recommend them to anyone.

1
★☆☆☆☆

When I transferred to this practice, I was coming from an infertility specialist, who had done several ultrasounds, so we were sure of my dates. The nurse at my first apt argued with me about how my dates were "impossible" because I hadn't had a period two weeks prior to ovulation (I had weird cycles). She said my dates were inaccurate for that reason and tried to convince me I was 5 months farther along than I actually was.

I had several appointments that were "lost" by those scheduling the apts, which was stressful.

I asked repeatedly for the results for my GBS test and was told "if you don't hear from us, it's fine". I asked again as I was being sent to the hospital and was told they'd double check and call the hospital if need be. I was at the hospital for about 8 hours before a nurse came in and said "your doctor just called and you are GBS positive" My baby was born infected, and because of their screwup, she was born infected. Her breathing problems, time in the transitional care nursery and the antibiotic injections twice a day for a week could have been completely preventable had I been given accurate test results. Because of this screw up, my child could have *died* and as a result I could NEVER recommend them to anyone.

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Data provided by Health Grades

Castillo, Katia, Md - Castillo & Walters Ob Gyn's Patient Survey Results

Have you been to this doctor? Take our patient survey.

Do you feel the physician spends an appropriate amount of time with you?

★★★☆☆ (12 ratings)

Ease of scheduling urgent appointments when you feel ill

★★★☆☆ (11 ratings)

Once you arrive for a scheduled appointment, how long do you have to wait before you see this physician

10 - 15 min (12 ratings)

Do you trust your physician to make decisions/recommendations that are in your best interests?

★★★☆☆ (12 ratings)

Does the physician help you understand your medical condition(s)?

★★★☆☆ (12 ratings)

Does the physician listen to you and answer your questions?

★★★☆☆ (12 ratings)

Friendliness and courtesy of the office staff

★★☆☆☆ (12 ratings)

Office environment (cleanliness, comfort, lighting, temperature, location)

★★★☆☆ (11 ratings)

Would you recommend your physician to family/friends?

★★★☆☆ (12 ratings)
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Castillo, Katia, Md - Castillo & Walters Ob Gyn Office Locations:

770-730-0451

4488 North Shallowford Road

Atlanta, GA

30338

Get Directions
770-730-0451

4488 North Shallowford Road

Atlanta, GA

30338

Get Directions
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