Cerda, Leticia A, Md - Bluffview Family Practice

★★★★☆

About Cerda, Leticia A, Md - Bluffview Family Practice

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While very busy, she is very attentive. The office is very clean. She is very professional. Despite the wait (i've waited longer at other offices), it was well worth the visit. she listened to my problems very compassionately, gave the diagnosis, and discussed treatments.

we have to realize as patients that doctors can't spend 45 mins with everyone and can not answer the phone in the middle of their work day to discuss a biopsy! we do not expect to give our services for free, either! my whole family sees dr cerda now, and we are all pleased.

5
★★★★★

While very busy, she is very attentive. The office is very clean. She is very professional. Despite the wait (i've waited longer at other offices), it was well worth the visit. she listened to my problems very compassionately, gave the diagnosis, and discussed treatments.

we have to realize as patients that doctors can't spend 45 mins with everyone and can not answer the phone in the middle of their work day to discuss a biopsy! we do not expect to give our services for free, either! my whole family sees dr cerda now, and we are all pleased.

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.

My wife and I have been seeing Dr. Cerda for over ten years. She has been caring, very well informed, and has been able to see us at a moment's notice.

She is a family doctor, and we do see specialists in there is more medical expertise needed.

As our family doctor she has become a trusted friend.

2
★★★★★

My wife and I have been seeing Dr. Cerda for over ten years. She has been caring, very well informed, and has been able to see us at a moment's notice.

She is a family doctor, and we do see specialists in there is more medical expertise needed.

As our family doctor she has become a trusted friend.

Pros: Well informed in family practice

Cons: None

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I have had nothing but great experiences when visiting this doctor. She is very knowledgeable and I do admit that I have had to wait a while in the waiting room, but it's always worth the wait. She makes sure to have me come in every 3 months or so and addresses all of my problems. LOVE HER would recommend her to everyone. VERY PROFESSIONAL.

4
★★★★☆

I have had nothing but great experiences when visiting this doctor. She is very knowledgeable and I do admit that I have had to wait a while in the waiting room, but it's always worth the wait. She makes sure to have me come in every 3 months or so and addresses all of my problems. LOVE HER would recommend her to everyone. VERY PROFESSIONAL.

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Doctor Cerda has been treating my entire family for 8 years. She has ALWAYS been wonderful. She has never refused to see any of us, even when she is fully booked. She has made time for us before and after office hours. Yes, I have had to wait a long time before, but no longer than I wait for any other doctor. I would highly recommend this doctor. She is dedicated ,
compassionate , and very well informed.

2
★★★★★

Doctor Cerda has been treating my entire family for 8 years. She has ALWAYS been wonderful. She has never refused to see any of us, even when she is fully booked. She has made time for us before and after office hours. Yes, I have had to wait a long time before, but no longer than I wait for any other doctor. I would highly recommend this doctor. She is dedicated ,
compassionate , and very well informed.

Pros: Very considerate and understanding

Cons: office staff is sometimes confused about policy

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This woman needs a class on how to treat patients with dignity and respect. After waiting 2 hours (yes, TWO HOURS!) to see her for the first time... I wish that I would have just left when I felt that my time was not valuable to her. She is cold, rude, unconcerned and just flat out unwilling to help with the actual patient concerns. I suppose if I had been in her office wanting BOTOX she would have strutted her Jimmy Choo heels over to my room with a smile on her face. She cut me off when I was explaining concerns I have and explaining my history of medical conditions. I asked about a RX that I had heard about and she quickly snapped at me that the prescription was a narcotic and I could easily go sell it on the street. Um, do I look like a pill pushing drug addict? I think not. I will never set foot in this office and I hope that more people complain on her pathetic patient skills. Trust me, you are better off looking for a more concerned and compassionate Doctor.

1
★☆☆☆☆

This woman needs a class on how to treat patients with dignity and respect. After waiting 2 hours (yes, TWO HOURS!) to see her for the first time... I wish that I would have just left when I felt that my time was not valuable to her. She is cold, rude, unconcerned and just flat out unwilling to help with the actual patient concerns. I suppose if I had been in her office wanting BOTOX she would have strutted her Jimmy Choo heels over to my room with a smile on her face. She cut me off when I was explaining concerns I have and explaining my history of medical conditions. I asked about a RX that I had heard about and she quickly snapped at me that the prescription was a narcotic and I could easily go sell it on the street. Um, do I look like a pill pushing drug addict? I think not. I will never set foot in this office and I hope that more people complain on her pathetic patient skills. Trust me, you are better off looking for a more concerned and compassionate Doctor.

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.

My experience might be different from yours because I no longer have insurance. I can't afford to make an office visit everytime I need three sentences of information from her. Example: I had an abnormal mammogram. I went back to have a sonogram and got a letter from the imaging place that something was abnormal and I needed to come back for a follow-up in four months. I wanted to talk to Cerda about what the abnormality was and should I be proactive about it (ie needle biopsy) Cerda refuses to talk to patients on the phone- office policy. You have to make an appointment. I can understand that phone calls can take up alot of time and doctors probably hate frivolous calls but I don't think talking to someone about a questionable finding on a lab test is frivolous.
On other matters I have found her to be thorough but kind of cold and instead of just giving you information she likes lecture you as if you were an idiot.

2
★★☆☆☆

My experience might be different from yours because I no longer have insurance. I can't afford to make an office visit everytime I need three sentences of information from her. Example: I had an abnormal mammogram. I went back to have a sonogram and got a letter from the imaging place that something was abnormal and I needed to come back for a follow-up in four months. I wanted to talk to Cerda about what the abnormality was and should I be proactive about it (ie needle biopsy) Cerda refuses to talk to patients on the phone- office policy. You have to make an appointment. I can understand that phone calls can take up alot of time and doctors probably hate frivolous calls but I don't think talking to someone about a questionable finding on a lab test is frivolous.
On other matters I have found her to be thorough but kind of cold and instead of just giving you information she likes lecture you as if you were an idiot.

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Cerda, Leticia A, Md - Bluffview Family Practice Office Locations:

210-492-9144

1202 W Bitters Rd Ste 4

San Antonio, FL, TX 78216

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210-492-9144

1202 West Bitters Road

San Antonio, TX, TX 78216

Get Directions
 

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