Charles E. Copeland, DC

★☆☆☆☆
  • 1525 Bardstown Road

    Louisville, KY 40205

    Map & Directions
  • 502-454-5000

About Charles E. Copeland, DC

Categories
  • Chiropractors

Health & Medical

Health & Medical
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After being treated by Dr. Copeland for some time, I had a billing question related to insurance filing. His staff accused me of trying to perpetrate insurance fraud and then Dr. Copeland got on the phone and began berating me, interupting me and being generally belligerent. After we hung up, I felt verbally abused. A few moments later he called back apologizing and telling me it was a case of mistaken identity. Regardless, his behavior was extremely unprofessional. I was quite shocked that he sent a copy of the final bill and took no opportunity to apologize again in writing. As far as his chiropractic work he was fine. Nothing spectacular. It would not be hard to find a comparable skill level in a more professional format.

I strongly recommend going somewhere else.

1
★☆☆☆☆

After being treated by Dr. Copeland for some time, I had a billing question related to insurance filing. His staff accused me of trying to perpetrate insurance fraud and then Dr. Copeland got on the phone and began berating me, interupting me and being generally belligerent. After we hung up, I felt verbally abused. A few moments later he called back apologizing and telling me it was a case of mistaken identity. Regardless, his behavior was extremely unprofessional. I was quite shocked that he sent a copy of the final bill and took no opportunity to apologize again in writing. As far as his chiropractic work he was fine. Nothing spectacular. It would not be hard to find a comparable skill level in a more professional format.

I strongly recommend going somewhere else.

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