Cheryl S. Kauffman, PT

★★★★☆

About Cheryl S. Kauffman, PT

Categories
  • Physical Therapists

Health & Medical

Health & Medical
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4.0 4
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Your staff if very caring. Insurance can be very confusing. Thank you for taking the time to explain my benefits. You have gone above and beyond. Thank you.

2
★★★★★

Your staff if very caring. Insurance can be very confusing. Thank you for taking the time to explain my benefits. You have gone above and beyond. Thank you.

Pros: Generous Care

Cons: parking

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I am happy to note that one reviewer thought our staff seemed friendly and that the doctor seems knowledgeable. It is also good to learn where we can improve. Since reading this review our staff has decided to ask patients if they need their benefits explained to them before they have their appointment. If we forget (we are human) please ask us. Most doctors who provide contact lens prescriptions charge a fee for contact lens evaluation. Sometimes this is covered by insurance....sometimes not. Sometimes it is covered and comes out of your hardware benefit. Even if you have the same insurance company you had at your last examination...your benefits may have changed. If you are considering us for your eyecare needs... please know that we are committed to providing exceptional eyecare. We do care about what you think.

2
★★★★★

I am happy to note that one reviewer thought our staff seemed friendly and that the doctor seems knowledgeable. It is also good to learn where we can improve. Since reading this review our staff has decided to ask patients if they need their benefits explained to them before they have their appointment. If we forget (we are human) please ask us. Most doctors who provide contact lens prescriptions charge a fee for contact lens evaluation. Sometimes this is covered by insurance....sometimes not. Sometimes it is covered and comes out of your hardware benefit. Even if you have the same insurance company you had at your last examination...your benefits may have changed. If you are considering us for your eyecare needs... please know that we are committed to providing exceptional eyecare. We do care about what you think.

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We have had a dispute with the Clinic. It maybe due to miscommunication or mis-understood. However, Dr. Kaufman promptly gives explanation and we are accepting her proposition on Sept. 26, 2008.

2
★★★★☆

We have had a dispute with the Clinic. It maybe due to miscommunication or mis-understood. However, Dr. Kaufman promptly gives explanation and we are accepting her proposition on Sept. 26, 2008.

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The staff in the clinic is pretty friendly. Dr. Kaufman is pretty knowledgeable but does not tend to explain what she is doing. They were not very good in telling you the cost of their services up front, though. I have been wearing contacts and I did not expect to be charged for "Contact Lens Evaluation," which my insurance does not cover. It was a surprise when I checked out. Apparently, it is legal for the clinic to do so but not everyone is doing it. If you are planning to give this clinic a try, make sure to ask them what kind of services you will be getting and how much they are going to cost.

1
★★☆☆☆

The staff in the clinic is pretty friendly. Dr. Kaufman is pretty knowledgeable but does not tend to explain what she is doing. They were not very good in telling you the cost of their services up front, though. I have been wearing contacts and I did not expect to be charged for "Contact Lens Evaluation," which my insurance does not cover. It was a surprise when I checked out. Apparently, it is legal for the clinic to do so but not everyone is doing it. If you are planning to give this clinic a try, make sure to ask them what kind of services you will be getting and how much they are going to cost.

Pros: Nice Staff

Cons: Not telling costs for services up front; Not everything explained clearly

 

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