Christopher F. Dunn, PT

★★★★☆
  • 3701 North West Cary Parkway Suite 301

    Cary, NC 27513

    Map & Directions
  • 919-388-0111

About Christopher F. Dunn, PT

Categories
  • Physical Therapists

Health & Medical

Health & Medical
More choices in Cary:
Resultset_next

Chiropractic Wellness Center of Cary, PLLC

1155 Kildaire Farm Road, Ste 101 Cary, NC

Resultset_next

Heather Reeves, PT

1505 South West Cary Parkway Suite 304 Cary, NC

4.2667 15
Hi! Sign in to let us know how Christopher F. Dunn, PT was?
Write a Review
.

I went to Dunn for therapy on my surgically repaired knee. The staff quickly built up strength in my knee and identified the root cause of my knee pain (my hip muscles were weak, forcing extra strain on my knees when I ran). I'm happy to say that rehab went spectacularly and my knee is fixed.

On top of that, I always had a good time with the staff. They are all friendly and quick to share a laugh with you. I would highly recommend Dunn for anyone who needed physical therapy.

5
★★★★★

I went to Dunn for therapy on my surgically repaired knee. The staff quickly built up strength in my knee and identified the root cause of my knee pain (my hip muscles were weak, forcing extra strain on my knees when I ran). I'm happy to say that rehab went spectacularly and my knee is fixed.

On top of that, I always had a good time with the staff. They are all friendly and quick to share a laugh with you. I would highly recommend Dunn for anyone who needed physical therapy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went to Dunn for therapy on my surgically repaired knee. The staff quickly built up strength in my knee and identified the root cause of my knee pain (my hip muscles were weak, forcing extra strain on my knees when I ran). I'm happy to say that rehab went spectacularly and my knee is fixed.

On top of that, I always had a good time with the staff. They are all friendly and quick to share a laugh with you. I would highly recommend Dunn for anyone who needed physical therapy.

2
★★★★★

I went to Dunn for therapy on my surgically repaired knee. The staff quickly built up strength in my knee and identified the root cause of my knee pain (my hip muscles were weak, forcing extra strain on my knees when I ran). I'm happy to say that rehab went spectacularly and my knee is fixed.

On top of that, I always had a good time with the staff. They are all friendly and quick to share a laugh with you. I would highly recommend Dunn for anyone who needed physical therapy.

Pros: Knowledgeable and friendly staff

Cons: None

.

I first had the opportunity to visit Dunn PT in October, 2009. I was referred by a co-worker that raved about them. I spent the next 3-4 weeks in therapy. Each and every time I visited I was greeted as soon as I walked in the door, by name, regardless of who was at the front desk. The therapists all are skilled and willing to do whatever is necessary for success. The PT assistants were equally as skilled in their roles and always made me comfortable and welcome. They took care of everything, I just sat back and enjoyed the therapy.
I again had to visit in February, 2010. I went under the impression I had a strained calf muscle. Christopher Dunn and Kenny Biggs quickly diagnosed the issue as a ruptured achilles. In addition to determining the real concern, their office went above and beyond by contacting several doctors to get me in that day. 20 minutes later I was sitting in a doctors office. NOW THAT'S SERVICE!
I have since had surgery and returned to Dunn PT for the recovery. No surprises, but the entire team has made the whole experience fantastic. I have and would recommend this team of professionals to anyone in need of PT.

2
★★★★★

I first had the opportunity to visit Dunn PT in October, 2009. I was referred by a co-worker that raved about them. I spent the next 3-4 weeks in therapy. Each and every time I visited I was greeted as soon as I walked in the door, by name, regardless of who was at the front desk. The therapists all are skilled and willing to do whatever is necessary for success. The PT assistants were equally as skilled in their roles and always made me comfortable and welcome. They took care of everything, I just sat back and enjoyed the therapy.
I again had to visit in February, 2010. I went under the impression I had a strained calf muscle. Christopher Dunn and Kenny Biggs quickly diagnosed the issue as a ruptured achilles. In addition to determining the real concern, their office went above and beyond by contacting several doctors to get me in that day. 20 minutes later I was sitting in a doctors office. NOW THAT'S SERVICE!
I have since had surgery and returned to Dunn PT for the recovery. No surprises, but the entire team has made the whole experience fantastic. I have and would recommend this team of professionals to anyone in need of PT.

Pros: Professionalism, Awesome Staff, Friendly, Effective,

Cons: NONE

.

First, I must say that I like the physical therapist that worked with me. He's the reason Dunn is getting 3 stars instead of 0 stars. What I found unacceptable about Dunn was their billing management. Here's what happened.

I'd been going to Dunn for physical therapy since November 2009 and I had scheduled in advance many therapy sessions with them all the way into 2010. In late December 2009, I got a call from their administration staff telling me that my insurance plan allowed me to schedule two more therapy sessions in 2009. They encouraged me to use those benefits before the end of 2009. So I scheduled more therapy sessions with Dunn, in addition to those I had already previously scheduled.

Some time in January 2010, Dunn's administration staff told me that I had exceeded my insurance plan benefits in 2009. My insurance company refused to pay Dunn for two of the therapy sessions in 2009. They told me that I was responsible for paying Dunn for those sessions.

I told them that it was their administration staff that called me to tell me that I had unused benefits. It was their administration staff that encouraged me to use those benefits. In response, Dunn admitted that their administration staff had mistakenly thought that I had unused benefits when I did not. But they told me that I still had to pay them for their services.

It was unacceptable to me that Dunn admitted to their mistake but I had to pay for their mistake. I brought this matter to their manager who spoke to the owner. But they refused to waive any of their charges even though it was their fault. They told me that I still had to pay because I was responsible for all payments not covered by insurance.

So I paid. But this experience has left a very bad taste in my mouth. I cancelled all my therapy sessions with Dunn and changed to a different company.

That was back in January 2010. In March 2010, I got a call from Dunn telling me that they did not charge my credit card for the co-pay of one of my therapy sessions. I checked my records and they were correct about forgetting to charge me. So I paid them. But this incident is just another example of their incompetence when it comes to billing management.

If you are considering going to Dunn, please be careful with their billing management practices.

1
★★★☆☆

First, I must say that I like the physical therapist that worked with me. He's the reason Dunn is getting 3 stars instead of 0 stars. What I found unacceptable about Dunn was their billing management. Here's what happened.

I'd been going to Dunn for physical therapy since November 2009 and I had scheduled in advance many therapy sessions with them all the way into 2010. In late December 2009, I got a call from their administration staff telling me that my insurance plan allowed me to schedule two more therapy sessions in 2009. They encouraged me to use those benefits before the end of 2009. So I scheduled more therapy sessions with Dunn, in addition to those I had already previously scheduled.

Some time in January 2010, Dunn's administration staff told me that I had exceeded my insurance plan benefits in 2009. My insurance company refused to pay Dunn for two of the therapy sessions in 2009. They told me that I was responsible for paying Dunn for those sessions.

I told them that it was their administration staff that called me to tell me that I had unused benefits. It was their administration staff that encouraged me to use those benefits. In response, Dunn admitted that their administration staff had mistakenly thought that I had unused benefits when I did not. But they told me that I still had to pay them for their services.

It was unacceptable to me that Dunn admitted to their mistake but I had to pay for their mistake. I brought this matter to their manager who spoke to the owner. But they refused to waive any of their charges even though it was their fault. They told me that I still had to pay because I was responsible for all payments not covered by insurance.

So I paid. But this experience has left a very bad taste in my mouth. I cancelled all my therapy sessions with Dunn and changed to a different company.

That was back in January 2010. In March 2010, I got a call from Dunn telling me that they did not charge my credit card for the co-pay of one of my therapy sessions. I checked my records and they were correct about forgetting to charge me. So I paid them. But this incident is just another example of their incompetence when it comes to billing management.

If you are considering going to Dunn, please be careful with their billing management practices.

Pros: Good physical therapist

Cons: Incompetent Billing Management

.

I visited this office when I was pregnant with my son and had severe sciatic pain and could barely walk. I believe that my therapist's name was Jennifer, and she was wonderful! She gave me exercises to do, and helped stretch my muscles out and get my pelvis back into alignment so that the nerve wasn't being pressed on. I recommend them to anyone who is pregnant and suffering from sciatic pain.

5
★★★★★

I visited this office when I was pregnant with my son and had severe sciatic pain and could barely walk. I believe that my therapist's name was Jennifer, and she was wonderful! She gave me exercises to do, and helped stretch my muscles out and get my pelvis back into alignment so that the nerve wasn't being pressed on. I recommend them to anyone who is pregnant and suffering from sciatic pain.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I want to share what a wonderful experience I had at Dunn Physical Therapy. I was pleased by the therapist I was given and how sympathetic and unhurried she seemed at every session...i felt like she really listened to me and customized her care to my specific case. She was a star! The gym facilities were also awesome. All the techs and front desk staff knew me by name and were very friendly, and the atmosphere in general was very relaxing and cheerful. Dunn PT now has me back at 100% and I'm very grateful! I recommend it to anyone!

5
★★★★★

I want to share what a wonderful experience I had at Dunn Physical Therapy. I was pleased by the therapist I was given and how sympathetic and unhurried she seemed at every session...i felt like she really listened to me and customized her care to my specific case. She was a star! The gym facilities were also awesome. All the techs and front desk staff knew me by name and were very friendly, and the atmosphere in general was very relaxing and cheerful. Dunn PT now has me back at 100% and I'm very grateful! I recommend it to anyone!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would highly recommend Dunn Physical Therapy for their great care and professionalism. I was having back problems and was unable to return to my activities. After my first visit, I started to feel better and by one month I was back to all of my activities. I appreciated their timeliness and ability for quick results. Thanks for all you did for me. I highly recommend them!!!

5
★★★★★

I would highly recommend Dunn Physical Therapy for their great care and professionalism. I was having back problems and was unable to return to my activities. After my first visit, I started to feel better and by one month I was back to all of my activities. I appreciated their timeliness and ability for quick results. Thanks for all you did for me. I highly recommend them!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been a patient at Dunn PT at least 6 times in 8 years. From my first visit when I got lost and their receptionist stayed on the phone talking me through directions, I knew I had found a place that was different from the rest. Now I feel like a part of their family. The front desk is warm and know me by name. Over the years I have gotten to work with several of their therapists and have loved every one of them! Thanks Dunn for all you've helped me recover from!

2
★★★★★

I have been a patient at Dunn PT at least 6 times in 8 years. From my first visit when I got lost and their receptionist stayed on the phone talking me through directions, I knew I had found a place that was different from the rest. Now I feel like a part of their family. The front desk is warm and know me by name. Over the years I have gotten to work with several of their therapists and have loved every one of them! Thanks Dunn for all you've helped me recover from!

Pros: kind people, pilates, babysitting

Cons: can't think of any!!!

.

I have been treated several times by Christopher Dunn at Dunn Physical Therapy and have found their whole practice to be most professional and caring. They zero in on the problem and see it through to the end. If it hadn't been for them, I wouldn't have been able to walk again as quickly as I did. I found the front desk to be most friendly and from there on it only got better! I had absolutely no problem with making appointments, billing or their submitting to my insurance. I would recommend Dunn Physical Theraphy to anyone who wants to be treated like you are their only patient!

2
★★★★★

I have been treated several times by Christopher Dunn at Dunn Physical Therapy and have found their whole practice to be most professional and caring. They zero in on the problem and see it through to the end. If it hadn't been for them, I wouldn't have been able to walk again as quickly as I did. I found the front desk to be most friendly and from there on it only got better! I had absolutely no problem with making appointments, billing or their submitting to my insurance. I would recommend Dunn Physical Theraphy to anyone who wants to be treated like you are their only patient!

Pros: Professional and knowledgeable staff, beautiful office

Cons: Can't think of one

.

Worst experience ever! I treated with this group 3 years ago, and got a bill in the mail from them 2 1/2 years later. They forgot to submit the expenses to the insurance company, and now they want me to pay! I spoke to my primary physician and they said that they've never heard of such a thing.

I contacted the billing department and they were RUDE, RUDE, RUDE.!!!!!

0
★☆☆☆☆

Worst experience ever! I treated with this group 3 years ago, and got a bill in the mail from them 2 1/2 years later. They forgot to submit the expenses to the insurance company, and now they want me to pay! I spoke to my primary physician and they said that they've never heard of such a thing.

I contacted the billing department and they were RUDE, RUDE, RUDE.!!!!!

Pros: The PT there was friendly.

Cons: THE BILLING AND OFFICE STAFF JUST AREN"T WORTH IT

.

Dunn PT is in my opinion not your best choice for physical therapy. I went once and they were more concerned about how many times I could come a week then trying to show me exercises I could do myself at home. I had an hour session that really did nothing for me and when I asked them questions, I didn't feel like they were answered nor did I feel they listened to me at all. That is why I never went back and found someone else.

Their office is clean and nice but their customer service isn't the greatest. It also seemed to me they are more concerned about making money then about their patients.

I would not recommend this place.

3
★★★☆☆

Dunn PT is in my opinion not your best choice for physical therapy. I went once and they were more concerned about how many times I could come a week then trying to show me exercises I could do myself at home. I had an hour session that really did nothing for me and when I asked them questions, I didn't feel like they were answered nor did I feel they listened to me at all. That is why I never went back and found someone else.

Their office is clean and nice but their customer service isn't the greatest. It also seemed to me they are more concerned about making money then about their patients.

I would not recommend this place.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

Stopped by to fill out paperwork after referral and was given a full tour of the facility and introduced to the friendly staff. They have many private treatment rooms, a therapy pool, and small gym. The PT, Sheri, is wonderful. She's gentle, knowledgeable, and after three weeks I've experienced great improvement. I highly recommend them.

2
★★★★★

Stopped by to fill out paperwork after referral and was given a full tour of the facility and introduced to the friendly staff. They have many private treatment rooms, a therapy pool, and small gym. The PT, Sheri, is wonderful. She's gentle, knowledgeable, and after three weeks I've experienced great improvement. I highly recommend them.

Pros: Great staff, great location, excellent therapy

.

While I liked the original therapist I had, I did not like one of the others I had to have when he wasn't available. I also did not like a couple of the attendants during a few of the sessions. They seemed more concerned with their time schedule than my comfort, and I did not think they were friendly at all. The office staff up front was just OK, and I found them somewhat abrupt on the phone at times. Also, the music they play on the phone when you are on hold is too loud (I think it's a radio station because you often hear the djs talking) - something soft and soothing would be more appropriate. In all, I would not recommend them based on my experiences there, and I do not intend to go back.

1
★★☆☆☆

While I liked the original therapist I had, I did not like one of the others I had to have when he wasn't available. I also did not like a couple of the attendants during a few of the sessions. They seemed more concerned with their time schedule than my comfort, and I did not think they were friendly at all. The office staff up front was just OK, and I found them somewhat abrupt on the phone at times. Also, the music they play on the phone when you are on hold is too loud (I think it's a radio station because you often hear the djs talking) - something soft and soothing would be more appropriate. In all, I would not recommend them based on my experiences there, and I do not intend to go back.

Pros: Liked primary therapist very much.

Cons: Did not like substitute therapist and also did not like the assistants.

.

I absolutely loved my visit to Dunn Physical Therapy. I tore my ACL and was referred there by my doctor. The staff was the nicest I had ever met and I thought the professionalism throughout the office was wonderful. I felt right at home and in good hands. I would recommend Dunn Physical Therapy without thinking twice.

2
★★★★★

I absolutely loved my visit to Dunn Physical Therapy. I tore my ACL and was referred there by my doctor. The staff was the nicest I had ever met and I thought the professionalism throughout the office was wonderful. I felt right at home and in good hands. I would recommend Dunn Physical Therapy without thinking twice.

Pros: Flexible schedule, wonderful staff, professionalism

.

i love dunn! its my home away from home :)

2
★★★★★

i love dunn! its my home away from home :)

Pros: friendly, fun, fantastic

 

Wait, you're the expert.

If you've been to or used Christopher F. Dunn, PT, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review