Cohen's Fashion Optical

★★☆☆☆
  • 560 Sunrise Hwy

    Rockville Ctr, NY 11570

    Map & Directions
  • 516-766-0550

About Cohen's Fashion Optical

Categories
  • Optical Goods Stores
  • Optometrists
  • Opticians
  • Contact Lenses
Hours
M-Tu 10am-6pm, W 10am-7pm, Th-F 10am-6pm, Sa 10am-5pm, Su 11am-4pm (Doctor's Hours: Mon: 10:30 am - 5:00 pm; Tues: 10:30 am - 5:00 pm; Wed: 11:00 am - 6:00 pm; Thurs: 10:30 am - 5:00 pm; Sat: 10:00 am - 4:00 pm)
Phones
  • Fax (516-766-0585)
  • Toll Free (800-393-9440)
Payment Options
  • American Express
  • Cash
  • Check
  • Diners Club
  • Discover
  • Financing
  • MasterCard
  • Traveler's Check
  • Visa
Brands
  • Gucci
  • Dita
  • Tom Ford
  • RayBan
  • Prada 
Services
  • Eye Exam
  • Handicapp access
Languages
  • English

Health & Medical

Health & Medical
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2.0 5
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.

I have been a loyal client for several years at this location. After a recent eye exam & selection of contact lenses, I was told by the Optometrist that I should consider new eyeglasses with my new prescription. Not liking any of the frame

3
★★★★★

I have been a loyal client for several years at this location. After a recent eye exam & selection of contact lenses, I was told by the Optometrist that I should consider new eyeglasses with my new prescription. Not liking any of the frame

.

LOOK OUT FOR THIS PLACE!! This guy is a nightmare, if you attempt to shop here you can count on 1 thing...the owner will try to take advantage of you and he will be rude while doing it! Try another place in the area.

1
★☆☆☆☆

LOOK OUT FOR THIS PLACE!! This guy is a nightmare, if you attempt to shop here you can count on 1 thing...the owner will try to take advantage of you and he will be rude while doing it! Try another place in the area.

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.

I have always been a Cohens optical client just not at this location. Having resently relocated to the area I thought I would continue to use this chain because of familiarity. I found the owner to be extremely rude and unhelpfull and becomes violent when questioned about prices. He made me feel threatened and uncomfortable during my purchase. And when I had a problem with them he refused to fix a simple mistake on made on his behalf. As a parent I do not feel comfortable bringing my child into his establishment. I will be reaching out to corporate on this matter. And after speaking to over woman regarding his ethics they have all shared similiar horror stories envolves his business.

0
★☆☆☆☆

I have always been a Cohens optical client just not at this location. Having resently relocated to the area I thought I would continue to use this chain because of familiarity. I found the owner to be extremely rude and unhelpfull and becomes violent when questioned about prices. He made me feel threatened and uncomfortable during my purchase. And when I had a problem with them he refused to fix a simple mistake on made on his behalf. As a parent I do not feel comfortable bringing my child into his establishment. I will be reaching out to corporate on this matter. And after speaking to over woman regarding his ethics they have all shared similiar horror stories envolves his business.

.

Avoid this store like the plague. The owner acted like a shyster and became indignant when I tried to use my optical insurance correctly. His very words were "I know of no insurance that covers progressive lenses" when charging me over $300 for a pair of glasses which should have cost me $100 under my insurance plan. Indeed it was only after having my insurance plan call him and then enlisting Cohen Optical Central did he relent and dispense the glasses for the proper price. Even the optical plan was taken aback by his lack of professionalism terming him "out there". I was happy just to leave with the eyeglasses until I found they were made incorrectly. This required another couple of trips back there to get a lens replaced.

What was most galling was his lack of remorse at his "mistakes". He just became more confrontational and insulting.

Beware.

Beware.

1
★☆☆☆☆

Avoid this store like the plague. The owner acted like a shyster and became indignant when I tried to use my optical insurance correctly. His very words were "I know of no insurance that covers progressive lenses" when charging me over $300 for a pair of glasses which should have cost me $100 under my insurance plan. Indeed it was only after having my insurance plan call him and then enlisting Cohen Optical Central did he relent and dispense the glasses for the proper price. Even the optical plan was taken aback by his lack of professionalism terming him "out there". I was happy just to leave with the eyeglasses until I found they were made incorrectly. This required another couple of trips back there to get a lens replaced.

What was most galling was his lack of remorse at his "mistakes". He just became more confrontational and insulting.

Beware.

Beware.

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.

They have a nice selection and the employees are definitely helpful, but their prices are three to four times online prices. The owner is also extremely dismissive of customer concerns and seems to only be looking out for the bottom-line. After spending hundreds of dollars, he literally laughed at me when I asked him to honor a valid coupon (which still wouldn't have brought the price anywhere near online prices) perhaps an hour or two after purchase. I would strongly recommend shopping elsewhere.

1
★☆☆☆☆

They have a nice selection and the employees are definitely helpful, but their prices are three to four times online prices. The owner is also extremely dismissive of customer concerns and seems to only be looking out for the bottom-line. After spending hundreds of dollars, he literally laughed at me when I asked him to honor a valid coupon (which still wouldn't have brought the price anywhere near online prices) perhaps an hour or two after purchase. I would strongly recommend shopping elsewhere.

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Cohen's Fashion Optical Office Locations:

516-766-0550

560 Sunrise Hwy

Rockville Ctr, NY, NY 11570

Get Directions
718-230-3535

357 Flatbush Avenue

Brooklyn, NY, NY 11238

Get Directions

Message from Cohen's Fashion Optical

Your neighborhood home for eye care and eyestyle, Cohen’s Fashion Optical has been making people look good and feel good for over 90 years. Come browse the wide selection of eyeglasses and sunglasses at our 560 Sunrise Hwy store, including on-trend styles from top designer brands like Gucci, Dita, Tom Ford, RayBan and Prada. Our expert EyeStylists can help you select a frame to match your lifestyle, prescription and taste—from single-vision glasses and bifocals to progressive lenses and designer sunglasses. We honor most vision plans including CareCredit and EyeMed, working with you to get the most from your vision plan benefit. We offer quality eye exams available from Independent Doctors of Optometry. With onsite labs in most stores, we offer same day service for most prescription’s and warm, personal care in a local setting.

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