Cook Marci K Md

★☆☆☆☆

About Cook Marci K Md

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Health & Medical
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Donald G. Hope, MD

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Gordon H. Hafner, MD

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1st point: On my visit, there were no patients and I sat in the waiting room for a total of 1 hour (arrived 15 minutes early) listening to the various 'personal' conversations between Dr. Cook and her staff - everything from some lunch the doctor was trying to set up (on and on about every excruciating detail) to movies seen and those desired to be seen. Lots of b.s. Meanwhile, the patient (me) who has chosen Dr. Cook as the docotor she wishes to see out of all the GYNs available, who has taken time off of work, who is an extremely busy person, must painfully endure these conversations and suffer the doctor's and staff's blatent disregard for my time.

2nd point: This point is embarassing for my lack of knowledge, at the time. And, unfortunately, I'm unable to be detailed. But, upon my request, Dr. Cook performed an examination that I did not need. She never told me it was unnecessary, never challenged the need, and did not dicuss it with me in any way. She truly should be ashamed of herself for what I can only deduce is greed.

3rd point: Only after the appointment did I confirm that gynecologists are not considered specialists on my plan. Initially, I wrote my check for the lower amount I would pay for a primary care phsyician but the receptionist snapped that the correct amount should be that for a specialist (higher amount). I conceeded and wrote a new check for the amount of a specialist. Upon reveiwing the claim summary, Dr. Cook's office listed that I paid the lower amount for a primary care physician - and, of course, I never received acknowledgement of the overpayment nor a refund. Shame, shame, shame on them again.

1
★☆☆☆☆

1st point: On my visit, there were no patients and I sat in the waiting room for a total of 1 hour (arrived 15 minutes early) listening to the various 'personal' conversations between Dr. Cook and her staff - everything from some lunch the doctor was trying to set up (on and on about every excruciating detail) to movies seen and those desired to be seen. Lots of b.s. Meanwhile, the patient (me) who has chosen Dr. Cook as the docotor she wishes to see out of all the GYNs available, who has taken time off of work, who is an extremely busy person, must painfully endure these conversations and suffer the doctor's and staff's blatent disregard for my time.

2nd point: This point is embarassing for my lack of knowledge, at the time. And, unfortunately, I'm unable to be detailed. But, upon my request, Dr. Cook performed an examination that I did not need. She never told me it was unnecessary, never challenged the need, and did not dicuss it with me in any way. She truly should be ashamed of herself for what I can only deduce is greed.

3rd point: Only after the appointment did I confirm that gynecologists are not considered specialists on my plan. Initially, I wrote my check for the lower amount I would pay for a primary care phsyician but the receptionist snapped that the correct amount should be that for a specialist (higher amount). I conceeded and wrote a new check for the amount of a specialist. Upon reveiwing the claim summary, Dr. Cook's office listed that I paid the lower amount for a primary care physician - and, of course, I never received acknowledgement of the overpayment nor a refund. Shame, shame, shame on them again.

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Cook Marci K Md Office Locations:

703-925-9300

1800 Town Center Dr Ste 313

Reston, VA, VA 20190

Get Directions
703-925-9300

1800 Town Center Drive

Reston, VA, VA 20190

Get Directions
 

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