Dawn M. Bard, MD

★★★★★

About Dawn M. Bard, MD

Categories
  • Pediatricians

Health & Medical

Health & Medical
More choices in Utica:
Resultset_next

Saint Elizabeth Medical Group

1256 Culver Ave Utica, NY

Resultset_next

North Utica Medical Office

35 Riverside Dr Utica, NY

5.0 1
Hi! Sign in to let us know how Dawn M. Bard, MD was?
Write a Review
.

March 5th, 2012 Let me start by saying Dr. Bard is a fantastic doctor. Why she allows herself to be surrounded by staff that is so rude is beyond me. We took our 9 year old for his wellness check. Right away a woman at the front desk said to my wife rudely " ya know your late! Your appointment was for 4:30". My wife tried to explain to her that we had 5 pm for our appointment, but she didn't want to hear it. She walked away rolling her eys saying that the Dr. was booked and that we would probably not be able to see her. I tried telling her that we would not have come a half hour late and that we would have called first if this was the case. At this point i got fed up with the rudeness, this was not the first time they were rude, and not the 2nd or even the 3rd. Telling us we may not be able to get in now, we said we would call and rescedule. When we got home and looked at the appointment card that was given to us prior, it clearly read 5 pm. We were actually right on time as we suspected. I then faxed a copy of it to the doctors office with a note. Still waiting for an appoligy. This is just one of the times i wasted gas and time driving to Utica Pediatrics for nothing or to be treated like pond scum. I am very sorry for Dr. Dawn Bard, she is a great doctor and is great with our son. Too bad it's the staff you have to deal with first. We just can't overlook many times of rudeness from the staff, we will be looking elsewhere for another pediatrician.

March 6th, 2012 the previous review was written while I was still fuming in anger so I left it to further explain... After many hours of thinking about the whole situation, I decided to go back to the Utica Pediactrics and speak with the office manager. I told her I did not want to jeopardize my sons care and penalize Dr. Bard for one rude secretary. She said see had researched the scheduling and found that it was the error of the office staff a year ago. She appoligized to me and said the incident should never have happened. So, it just goes to show, one person can give a whole place a bad rap. To recap, I can't say this enough, Dr. Bard is a great doctor and (most) of the staff IS nice. I will wait to update the ratings of the office staff...

5
★★★★★

March 5th, 2012 Let me start by saying Dr. Bard is a fantastic doctor. Why she allows herself to be surrounded by staff that is so rude is beyond me. We took our 9 year old for his wellness check. Right away a woman at the front desk said to my wife rudely " ya know your late! Your appointment was for 4:30". My wife tried to explain to her that we had 5 pm for our appointment, but she didn't want to hear it. She walked away rolling her eys saying that the Dr. was booked and that we would probably not be able to see her. I tried telling her that we would not have come a half hour late and that we would have called first if this was the case. At this point i got fed up with the rudeness, this was not the first time they were rude, and not the 2nd or even the 3rd. Telling us we may not be able to get in now, we said we would call and rescedule. When we got home and looked at the appointment card that was given to us prior, it clearly read 5 pm. We were actually right on time as we suspected. I then faxed a copy of it to the doctors office with a note. Still waiting for an appoligy. This is just one of the times i wasted gas and time driving to Utica Pediatrics for nothing or to be treated like pond scum. I am very sorry for Dr. Dawn Bard, she is a great doctor and is great with our son. Too bad it's the staff you have to deal with first. We just can't overlook many times of rudeness from the staff, we will be looking elsewhere for another pediatrician.

March 6th, 2012 the previous review was written while I was still fuming in anger so I left it to further explain... After many hours of thinking about the whole situation, I decided to go back to the Utica Pediactrics and speak with the office manager. I told her I did not want to jeopardize my sons care and penalize Dr. Bard for one rude secretary. She said see had researched the scheduling and found that it was the error of the office staff a year ago. She appoligized to me and said the incident should never have happened. So, it just goes to show, one person can give a whole place a bad rap. To recap, I can't say this enough, Dr. Bard is a great doctor and (most) of the staff IS nice. I will wait to update the ratings of the office staff...

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Dawn M. Bard, MD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review