DayDreams Day Spa & Bath Shop

★★★★★
  • 1463 Town Center Dr

    Lakeland, FL 33803

    Map & Directions
  • 863-686-5859

About DayDreams Day Spa & Bath Shop

Categories
  • Day Spas
  • Massage
  • Massage Therapists
  • Makeup Artist
  • Beauty Salons
  • Hair Coloring
  • Hair Care
  • Beauty & Spa
  • Spas
Hours
M-Sa 9am-7pm, Su 10am-6pm
Emails
  • info@daydreamsdayspa.com
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash

Personal Services

Personal Services
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Our Lakeland Team
    Facials
    Massage Therapy
    Spa Dream Escapes

      Advanced Age Repair

        Anti-Aging and Preventative

          Normal to Sensitive Skin

            Combo to Oily Skin with Acne Healing

              Facial Enhancements

                4.9091 11
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                .

                After a 3rd chance visit (small town, not a lot of options) I give up. I arrived all of 11 minutes late because I missed my exit-and even though I spent another 16 minutes in the "relaxation room"-I was punished by being left in my work clothes (rather than a spa robe) and went through both my mani/pedi and my massage carrying around my shoes and belongings until the receptionist decided I could finally change into the spa robe for my final service-my facial. This is when I found out that my pedi was ruined from walking barefoot from the pedi to the massage and my work clothes were damp with massage oil (which I have since taken to the dry cleaners to get out of my dress). Reading the other reviews, I see I'm not the only one who was punished for the sin of being MINUTES late-so I guess I'll make the drive to Orlando the next time I want to spend $200+ of my hard earned money (and in this economy) for some pampering. Three strikes, you're out.

                1
                ★☆☆☆☆

                After a 3rd chance visit (small town, not a lot of options) I give up. I arrived all of 11 minutes late because I missed my exit-and even though I spent another 16 minutes in the "relaxation room"-I was punished by being left in my work clothes (rather than a spa robe) and went through both my mani/pedi and my massage carrying around my shoes and belongings until the receptionist decided I could finally change into the spa robe for my final service-my facial. This is when I found out that my pedi was ruined from walking barefoot from the pedi to the massage and my work clothes were damp with massage oil (which I have since taken to the dry cleaners to get out of my dress). Reading the other reviews, I see I'm not the only one who was punished for the sin of being MINUTES late-so I guess I'll make the drive to Orlando the next time I want to spend $200+ of my hard earned money (and in this economy) for some pampering. Three strikes, you're out.

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                .

                After a 3rd chance visit (small town, not a lot of options) I give up. I arrived all of 11 minutes late because I missed my exit-and even though I spent another 16 minutes in the "relaxation room"-I was punished by being left in my work

                3
                ★★★★★

                After a 3rd chance visit (small town, not a lot of options) I give up. I arrived all of 11 minutes late because I missed my exit-and even though I spent another 16 minutes in the "relaxation room"-I was punished by being left in my work

                .

                I had a great experience, I receceived a gift certificate and got a massage, a facial and a pedicure. The staff were very professionel and courteous. I will recomand this place.

                3
                ★★★★★

                I had a great experience, I receceived a gift certificate and got a massage, a facial and a pedicure. The staff were very professionel and courteous. I will recomand this place.

                .

                I went last week for a mani and pedi and had the most amazing experience. I don't remember a time I have felt more relaxed. Previously, I had only had mani/pedis in a salon environment and the difference is night and day, and I will never

                3
                ★★★★★

                I went last week for a mani and pedi and had the most amazing experience. I don't remember a time I have felt more relaxed. Previously, I had only had mani/pedis in a salon environment and the difference is night and day, and I will never

                .

                I've had many pleasurable experiences at DayDreams Day Spa. My last massage was for tension and neck pain. The pressure was phenomenal and the masseuse really worked my neck. I could feel the knots loosen up. Afterward, I felt as if my muscles were really worked. I felt less tense and more free. If you carry a lot of weight in your neck and shoulders, this is the massage for you.

                5
                ★★★★★

                I've had many pleasurable experiences at DayDreams Day Spa. My last massage was for tension and neck pain. The pressure was phenomenal and the masseuse really worked my neck. I could feel the knots loosen up. Afterward, I felt as if my muscles were really worked. I felt less tense and more free. If you carry a lot of weight in your neck and shoulders, this is the massage for you.

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                .

                I've had multiple experiences at DayDreams Day Spa. One of the best ones was having a couples massage with my significant other. We were in the same room, which was an escape into peace. During the 50-minute massage we forgot our worries

                3
                ★★★★★

                I've had multiple experiences at DayDreams Day Spa. One of the best ones was having a couples massage with my significant other. We were in the same room, which was an escape into peace. During the 50-minute massage we forgot our worries

                .

                I have been to DayDreams several times and to both locations. Every visit that I have had has exceeding my expectations every time. From the time you make an appointment to the time you walk out the door (if you can walk...you are so

                3
                ★★★★★

                I have been to DayDreams several times and to both locations. Every visit that I have had has exceeding my expectations every time. From the time you make an appointment to the time you walk out the door (if you can walk...you are so

                .

                I called numerous times in order to get TWO appointments to get pedicures. After calling 6 times, varying from a week in advance to 3 weeks in advance I was able to get two appointments. AT DIFFERENT TIMES! If it wasn't for the gift cards

                3
                ★★★★★

                I called numerous times in order to get TWO appointments to get pedicures. After calling 6 times, varying from a week in advance to 3 weeks in advance I was able to get two appointments. AT DIFFERENT TIMES! If it wasn't for the gift cards

                .

                The ambience is classy & tranquil!! Everytime I go in Daydreams, I want to stay the whole day! It is a wonderful place to go for yourself or someone you know. The staff is VERY pleasant! I love the gift shop too! I have been many of

                3
                ★★★★★

                The ambience is classy & tranquil!! Everytime I go in Daydreams, I want to stay the whole day! It is a wonderful place to go for yourself or someone you know. The staff is VERY pleasant! I love the gift shop too! I have been many of

                .

                If you don't have time to read my whole review just know that the manager and the owner of this spa are completely indifferent to your experience or concerns. You may encounter some wonderful employees - the estheticians especially, but if you are looking to be taken care of, or maybe even pampered for a day, this is not the place. As a spa, it has a lot of potential - lovely decor, soft lighting, soothing music, and some great employees. But a business is only as good as the people who own and operate it, and I am afraid that you will be very disappointed by your experience.

                I contacted this spa to schedule a full day of pampering. I was assured by phone that my day would be an 'escape', with all the little extras that make a spa day so special, like being cuddled up in a robe and slippers with little snacks and hot tea.

                My experience was far different. I was the ONLY client that day, and as soon as I was taken back I realized that the promises on the phone were not the reality of what they offered. Forget the robe & slippers, and all they offered for refreshment was some coffee, a pitcher of warm water and some hard pre-packaged granola bars. (Upon check out I realized that I was actually charged an additional fee to enjoy these 'little extras'.)

                Now, my facial was a true escape! The esthetician was amazing. She was knowledgeable and cared for my skin with great skill and a gentle touch. But, she also made me feel pampered and with her I was able to really relax and enjoy that part of my experience.

                Unfortunately, the nail area was next. The young girl who did my manicure and pedicure was obviously new and clipped and sawed at my nails like one of the cheap places in the mall. She also rushed through the massage and actually used a pedicure chair that was not working properly. Even though there were three empty, fully functioning chairs. She assured me that "most people don't like the massage while they are getting their pedicure". ( I am actually one of the people who does enjoy a working massage chair!) She also assured me that the chair would be working NEXT WEEK. I am not sure how that was supposed to make me feel since I don't get to go to the spa very often and I was paying for TODAY. The other problem I had here was that the polish was poorly applied and bubbled up within minutes and then started chipping the next day.

                Sadly, as this experience was taking place I kept trying to make the most of it. My facial was great and I tried to convince myself that the little things just didn't matter. But as I was checking out the receptionist asked me how my experience was and I decided to share my concerns about the nail tech and the situation with the chair. From this point on the manager Julie was rude and indifferent. My efforts to contact the owner and make her aware of the situation were ignored and kicked back to the same manager who failed to return eight phone calls over a six week period. . It may not sound like it here, but I am not a nasty person. I don't yell and make demands. I tried to handle this through the proper channels and I gave them the opportunity to correct these issues. I didn't ask for compensation, although my last attempt to contact Jill -the owner- was met with an offer to give me 15 dollars off my next service. What she doesn't understand is that I will not be booking another service with them and I will make sure that I warn anyone that I know that these women do not care about their customers. This kind of disregard destroys customer loyalty.

                Sadly, while I was in the shop waiting on my appointment I overheard the receptionist take three calls canceling appointments. At the time I thought it was probably because of the economy, but now I know it could very well have been because of the management.

                0
                ★☆☆☆☆

                If you don't have time to read my whole review just know that the manager and the owner of this spa are completely indifferent to your experience or concerns. You may encounter some wonderful employees - the estheticians especially, but if you are looking to be taken care of, or maybe even pampered for a day, this is not the place. As a spa, it has a lot of potential - lovely decor, soft lighting, soothing music, and some great employees. But a business is only as good as the people who own and operate it, and I am afraid that you will be very disappointed by your experience.

                I contacted this spa to schedule a full day of pampering. I was assured by phone that my day would be an 'escape', with all the little extras that make a spa day so special, like being cuddled up in a robe and slippers with little snacks and hot tea.

                My experience was far different. I was the ONLY client that day, and as soon as I was taken back I realized that the promises on the phone were not the reality of what they offered. Forget the robe & slippers, and all they offered for refreshment was some coffee, a pitcher of warm water and some hard pre-packaged granola bars. (Upon check out I realized that I was actually charged an additional fee to enjoy these 'little extras'.)

                Now, my facial was a true escape! The esthetician was amazing. She was knowledgeable and cared for my skin with great skill and a gentle touch. But, she also made me feel pampered and with her I was able to really relax and enjoy that part of my experience.

                Unfortunately, the nail area was next. The young girl who did my manicure and pedicure was obviously new and clipped and sawed at my nails like one of the cheap places in the mall. She also rushed through the massage and actually used a pedicure chair that was not working properly. Even though there were three empty, fully functioning chairs. She assured me that "most people don't like the massage while they are getting their pedicure". ( I am actually one of the people who does enjoy a working massage chair!) She also assured me that the chair would be working NEXT WEEK. I am not sure how that was supposed to make me feel since I don't get to go to the spa very often and I was paying for TODAY. The other problem I had here was that the polish was poorly applied and bubbled up within minutes and then started chipping the next day.

                Sadly, as this experience was taking place I kept trying to make the most of it. My facial was great and I tried to convince myself that the little things just didn't matter. But as I was checking out the receptionist asked me how my experience was and I decided to share my concerns about the nail tech and the situation with the chair. From this point on the manager Julie was rude and indifferent. My efforts to contact the owner and make her aware of the situation were ignored and kicked back to the same manager who failed to return eight phone calls over a six week period. . It may not sound like it here, but I am not a nasty person. I don't yell and make demands. I tried to handle this through the proper channels and I gave them the opportunity to correct these issues. I didn't ask for compensation, although my last attempt to contact Jill -the owner- was met with an offer to give me 15 dollars off my next service. What she doesn't understand is that I will not be booking another service with them and I will make sure that I warn anyone that I know that these women do not care about their customers. This kind of disregard destroys customer loyalty.

                Sadly, while I was in the shop waiting on my appointment I overheard the receptionist take three calls canceling appointments. At the time I thought it was probably because of the economy, but now I know it could very well have been because of the management.

                Pros: Use of good products & some amazing employees

                Cons: Management & Indifference

                .

                This is the best day spa I have ever been to! I highly recommend it. I have been there several times, it is a bit pricey however the price is well worth the "experience". Check it out and relax your mind.

                5
                ★★★★★

                This is the best day spa I have ever been to! I highly recommend it. I have been there several times, it is a bit pricey however the price is well worth the "experience". Check it out and relax your mind.

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                More about DayDreams Day Spa & Bath Shop

                Welcome to Tranquility, where from the moment you enter DayDreams you will experience the ultimate in relaxation and pampering.

                 

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