Dizon, M Christina, Dds - Malhotra & Dizon

★★★☆☆
  • 7325 Medical Center Dr Ste 101

    West Hills, CA 91307

    Map & Directions
  • 818-348-6068

About Dizon, M Christina, Dds - Malhotra & Dizon

Categories

Health & Medical

Health & Medical
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Responded to their flyer for $99 cleaning/xrays, as I was looking for a new dentist. when I went there, I inquired about the Zoom laser whitening treatment and they said they could do it for me for $300. some offices charge like 650 so I thought I was getting a good deal. they did the treatment and it did not work at all. results were terrible, my teeth looked exactly the same. i wrote to the office and asked for $150 refund or credit on next visit, they never responded. I will not ever be returning to this office. there were 2 hygienists working on my teeth. one was good, the other was some student who didn't have a clue...they sent out a flyer to everyone in my area so they really need new customers...but their business sucks! oh btw, the week after i went there, i got a coupon in the mail for $99 teeth whitening at another office so then i knew that Dr. Dizon's office was just a scam outfit.

1
★☆☆☆☆

Responded to their flyer for $99 cleaning/xrays, as I was looking for a new dentist. when I went there, I inquired about the Zoom laser whitening treatment and they said they could do it for me for $300. some offices charge like 650 so I thought I was getting a good deal. they did the treatment and it did not work at all. results were terrible, my teeth looked exactly the same. i wrote to the office and asked for $150 refund or credit on next visit, they never responded. I will not ever be returning to this office. there were 2 hygienists working on my teeth. one was good, the other was some student who didn't have a clue...they sent out a flyer to everyone in my area so they really need new customers...but their business sucks! oh btw, the week after i went there, i got a coupon in the mail for $99 teeth whitening at another office so then i knew that Dr. Dizon's office was just a scam outfit.

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It always puts me at ease to be greeted in a friendly manner when I visit a doctor or dentist. i was immediately put at ease, made to feel welcome, and received an explaination of their procedures. The staff at Dr. Dizon's office is to be highly commended.
My experience with Dr. Dizon was also comfortable. I understood what was to be done, a cleaning and x-rays in this case, and how my insurance would work and cover it. I plan to return for additional dental work. If there is such a thing, this was a pleasant dental experience. Thanks to Dr. Dizon and her staff.

5
★★★★★

It always puts me at ease to be greeted in a friendly manner when I visit a doctor or dentist. i was immediately put at ease, made to feel welcome, and received an explaination of their procedures. The staff at Dr. Dizon's office is to be highly commended.
My experience with Dr. Dizon was also comfortable. I understood what was to be done, a cleaning and x-rays in this case, and how my insurance would work and cover it. I plan to return for additional dental work. If there is such a thing, this was a pleasant dental experience. Thanks to Dr. Dizon and her staff.

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I have been going to Dr. Dizon for 2 years. Every visit is easy and pleasant. I never feel any pain she is an awesome dentist. The staff is wonderful and knowledgeable. All my family and friends go there too.

5
★★★★★

I have been going to Dr. Dizon for 2 years. Every visit is easy and pleasant. I never feel any pain she is an awesome dentist. The staff is wonderful and knowledgeable. All my family and friends go there too.

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I have not been to the dentist in 5 years because I am afraid. I found the office to be neat, clean, and very friendly. The staff and doctor were great. I have told my friends and family about them already. Thank you guys I am no longer afraid to go to the dentist.

5
★★★★★

I have not been to the dentist in 5 years because I am afraid. I found the office to be neat, clean, and very friendly. The staff and doctor were great. I have told my friends and family about them already. Thank you guys I am no longer afraid to go to the dentist.

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The office staff is the absolute rudest that I have ever been exposed to. They are the reason people stay away from dentists. I wouldnt send my worst enemy to be exposed to these people. I had a small discrepancy on my bill. Instead of resolving it - in the rudest tone possible- she told us that she was going to ruin or credit and send us to collections- for a bill less than $50,00. Further- I had to break an appointment because I had a delayed flight. She told me that I had to leave a $200,00 deposit with her if I ever wanted to go to them again. Good Bye- and Good Riddance. There are dentists literally on every corner in West Hills.

0
★☆☆☆☆

The office staff is the absolute rudest that I have ever been exposed to. They are the reason people stay away from dentists. I wouldnt send my worst enemy to be exposed to these people. I had a small discrepancy on my bill. Instead of resolving it - in the rudest tone possible- she told us that she was going to ruin or credit and send us to collections- for a bill less than $50,00. Further- I had to break an appointment because I had a delayed flight. She told me that I had to leave a $200,00 deposit with her if I ever wanted to go to them again. Good Bye- and Good Riddance. There are dentists literally on every corner in West Hills.

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Horrible Horrible Experience

Last December the dentist??s office sent me a letter asking me to make use of any remaining dental benefits on my dental insurance before they expire at year end. I repeatedly asked the front office manager Roseanne, to confirm my benefits before I come in for a dental cleaning. She assured me that everything will be ok and I should just come in. Anyways, a week after my cleaning Roseanne calls me to let me know that the insurance did not cover my cleaning as I already had one cleaning in September and I am allowed only one semiannual cleaning and that I have to now pay for those charges. When I reminded her that I had asked her repeatedly to reconfirm my available benefits, she threatened to hand over the account to collections. I asked to speak with Dr. Mehrotra or Dr. Dizon (the husband and wife owners) and have requested this several times since then. I also sat in their office once for three hours. But I have not received a call from their office so far. Also, while I was in their office, Roseanne threatened to call the police.

BTW, every time you are on their operating chair, they have something or the other they want you to get treated on, which is not covered by insurance and you have to make a payment right there. Also, in the last 5 years that I have been going to their office, I have seen Dr. Dizon only once and Dr. Mehrotra never. The dentists keep on changing all the time and I believe they are mainly interns rotating through this office.

0
★☆☆☆☆

Horrible Horrible Experience

Last December the dentist??s office sent me a letter asking me to make use of any remaining dental benefits on my dental insurance before they expire at year end. I repeatedly asked the front office manager Roseanne, to confirm my benefits before I come in for a dental cleaning. She assured me that everything will be ok and I should just come in. Anyways, a week after my cleaning Roseanne calls me to let me know that the insurance did not cover my cleaning as I already had one cleaning in September and I am allowed only one semiannual cleaning and that I have to now pay for those charges. When I reminded her that I had asked her repeatedly to reconfirm my available benefits, she threatened to hand over the account to collections. I asked to speak with Dr. Mehrotra or Dr. Dizon (the husband and wife owners) and have requested this several times since then. I also sat in their office once for three hours. But I have not received a call from their office so far. Also, while I was in their office, Roseanne threatened to call the police.

BTW, every time you are on their operating chair, they have something or the other they want you to get treated on, which is not covered by insurance and you have to make a payment right there. Also, in the last 5 years that I have been going to their office, I have seen Dr. Dizon only once and Dr. Mehrotra never. The dentists keep on changing all the time and I believe they are mainly interns rotating through this office.

Pros: None Whatsoever!

Cons: Tons!

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The Dr.'s are great, but the office manager is rude and does not care about you! I had a very bad experience with this front office

0
★☆☆☆☆

The Dr.'s are great, but the office manager is rude and does not care about you! I had a very bad experience with this front office

 

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