Do, Thong M, Md - West Lake Medical

★★★★☆
  • 19020 West Lake Houston Parkway

    Humble, TX 77346

    Map & Directions
  • 281-812-3736

About Do, Thong M, Md - West Lake Medical

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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Dr Do is very nice and a very good doctor.
The downfall at this practice is the overbooking! With an appt, I waited for 1 hour before I went back to the little room, where I waited for 30 minutes before the NURSE came to take my info...then 20 minutes more before Dr Do came. Why is his time more valuable than mine? I have a family business myself, and we would be out of work if we treated our customers this way.

4
★★★★☆

Dr Do is very nice and a very good doctor.
The downfall at this practice is the overbooking! With an appt, I waited for 1 hour before I went back to the little room, where I waited for 30 minutes before the NURSE came to take my info...then 20 minutes more before Dr Do came. Why is his time more valuable than mine? I have a family business myself, and we would be out of work if we treated our customers this way.

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You wait for at least 3 hours when going to the doctor, I was put on the highest dosage of my medication, which is very dangerous to quit cold turkey. When requesting my refills, I am told that it will be done shortly, I have now been without my medication for 6 days, and still am being told that he will get to it soon. I was also told, quite rudley, that they have 24 hours to fill it. How come I have waited 6 days then? This is the third time in 6 months this has happened to me. When I asked my mother, who uses him as well, she told me that she and my sister both had this happen. How dangerous is it to prescribe high dosages of extreme medication, warn not to quit cold turkey, and then not bother to order a refill?! When contacting the office a few times every day for the past 6 days, and stressing to them how strong of withdrawls I am having, I am simply told he will get to it. Personally, I think his license should be taken away. HORRIBLE DOCTOR.

2
★★☆☆☆

You wait for at least 3 hours when going to the doctor, I was put on the highest dosage of my medication, which is very dangerous to quit cold turkey. When requesting my refills, I am told that it will be done shortly, I have now been without my medication for 6 days, and still am being told that he will get to it soon. I was also told, quite rudley, that they have 24 hours to fill it. How come I have waited 6 days then? This is the third time in 6 months this has happened to me. When I asked my mother, who uses him as well, she told me that she and my sister both had this happen. How dangerous is it to prescribe high dosages of extreme medication, warn not to quit cold turkey, and then not bother to order a refill?! When contacting the office a few times every day for the past 6 days, and stressing to them how strong of withdrawls I am having, I am simply told he will get to it. Personally, I think his license should be taken away. HORRIBLE DOCTOR.

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this is a great dr he does care so much about the patients and is on call 24/7. i sometimes have to wait a little but but he is so worth the time. he will listen and treat you like you are the only patient

5
★★★★★

this is a great dr he does care so much about the patients and is on call 24/7. i sometimes have to wait a little but but he is so worth the time. he will listen and treat you like you are the only patient

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