Donna R. Matney, OD

★★★★☆

About Donna R. Matney, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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A co-worker came back to the office raving about how cool her eye doctor's office was. I hadn't had an exam in some time and after a little checking, these guys came highly recommended, and they were very close to work.
Had to wait almost two weeks to get my appointment, I guess if they are busy that is a good thing! Paperwork was emailed to me when I made the appointment, though I almost forgot it.
Took a minute to find the right building they were in. Buildings look older from the outside, but once inside their office, a complete transformation! Very modern and upscale looking.
I was greeted by name upon entering and since I had my paperwork done I was immediately started on my exam, and didn't get a chance to try on some of the most adorable glasses I've seen!
All the testing from beginning to end was amazing. I hadn't had my eyes checked in over 5 years and things have definitely changed for the better. All is exam stuff was computerized. When I was with the doctor, she and I just talked and one of the assistants put everything into the computer for her. It's amazing how much you learn when you have a real eye exam!
With some imaging thing I was able to see the inside of my eye and didn't have to be dilated!
With my updated prescription I found the perfect pair of glasses that will make work so much easier and I look great in them!
Normally I don't get excited about exams of any kind, but after this experience with these folks, I had to share it with you!
You won't be disappointed if you choose to do your eye care here!!

2
★★★★★

A co-worker came back to the office raving about how cool her eye doctor's office was. I hadn't had an exam in some time and after a little checking, these guys came highly recommended, and they were very close to work.
Had to wait almost two weeks to get my appointment, I guess if they are busy that is a good thing! Paperwork was emailed to me when I made the appointment, though I almost forgot it.
Took a minute to find the right building they were in. Buildings look older from the outside, but once inside their office, a complete transformation! Very modern and upscale looking.
I was greeted by name upon entering and since I had my paperwork done I was immediately started on my exam, and didn't get a chance to try on some of the most adorable glasses I've seen!
All the testing from beginning to end was amazing. I hadn't had my eyes checked in over 5 years and things have definitely changed for the better. All is exam stuff was computerized. When I was with the doctor, she and I just talked and one of the assistants put everything into the computer for her. It's amazing how much you learn when you have a real eye exam!
With some imaging thing I was able to see the inside of my eye and didn't have to be dilated!
With my updated prescription I found the perfect pair of glasses that will make work so much easier and I look great in them!
Normally I don't get excited about exams of any kind, but after this experience with these folks, I had to share it with you!
You won't be disappointed if you choose to do your eye care here!!

Pros: Hi-tech, friendly and laid back atmosphere, close to work

Cons: A little difficult to find (the first time)

.

This place has horrible customer service. From the start, the front desk girls has no knowledge about thier doctor schedules. If you are like 5 - 10 min late to your appointment, they will tell you to re-schedule for next time. In addition, they are extremely rude and doesn't seems to care much about patients. It seems their top focus is not on your eyes but whether how much money they can squeeze from your insurance company.
You should also be warn about their office location. Their office complex is comfusing, and you will probably tour the complex 2 times before you can find their office location.
Look elsewhere if you seeking to have professional eye care.

1
★★☆☆☆

This place has horrible customer service. From the start, the front desk girls has no knowledge about thier doctor schedules. If you are like 5 - 10 min late to your appointment, they will tell you to re-schedule for next time. In addition, they are extremely rude and doesn't seems to care much about patients. It seems their top focus is not on your eyes but whether how much money they can squeeze from your insurance company.
You should also be warn about their office location. Their office complex is comfusing, and you will probably tour the complex 2 times before you can find their office location.
Look elsewhere if you seeking to have professional eye care.

Pros: Close to where i live

Cons: horrible office staff

 

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