Doug Q. Nguyen, DDS

★★☆☆☆
  • 18101 Highwoods Preserve Parkway Suite 200

    Tampa, FL 33647

    Map & Directions
  • 813-903-9877

About Doug Q. Nguyen, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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This is kind of an arrogant dental physician. He tried to impress patience by doing real quick of everything. Before doing so, he just said "Piece of cake!" Oh NO! This is one of my nightmare experiences ever. He looked like a snake when injecting the numbing liquid into my gum without applying the numbing gel first. Uh Uh. You may want to go somewhere else.

2
★★☆☆☆

This is kind of an arrogant dental physician. He tried to impress patience by doing real quick of everything. Before doing so, he just said "Piece of cake!" Oh NO! This is one of my nightmare experiences ever. He looked like a snake when injecting the numbing liquid into my gum without applying the numbing gel first. Uh Uh. You may want to go somewhere else.

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I was very disappointed by this dental office. I visited for an exam and xrays, and had a very nice experience with 1 hygienist and Dr. Macy. I came back for a cleaning with a different hygienist who broke off my permanent retainer, and then Dr. Ngyuen fixed it (at this point I thought, great! they can fix it here in the office!) and then they tried to charge me for it. I told them that it was extremely poor customer service to charge for a mistake they made, AND they didn't tell me they were going to charge for it - they just tacked it onto the bill. When I asked to talk to them about it, they offered to only charge $40 (gee, thanks...) because he claimed it was a "he said/she said" situation. Way to not treat your customers with respect.

1
★☆☆☆☆

I was very disappointed by this dental office. I visited for an exam and xrays, and had a very nice experience with 1 hygienist and Dr. Macy. I came back for a cleaning with a different hygienist who broke off my permanent retainer, and then Dr. Ngyuen fixed it (at this point I thought, great! they can fix it here in the office!) and then they tried to charge me for it. I told them that it was extremely poor customer service to charge for a mistake they made, AND they didn't tell me they were going to charge for it - they just tacked it onto the bill. When I asked to talk to them about it, they offered to only charge $40 (gee, thanks...) because he claimed it was a "he said/she said" situation. Way to not treat your customers with respect.

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1 out of 1 people found this review helpful.

 

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