Dr Bizer's Vision World

★★★☆☆
  • 7600 Kingston Pike Ste 1110A

    Knoxville, TN 37919

    Map & Directions
  • 865-531-3295

Health & Medical

Health & Medical
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3.0 3
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Horrible, horrible, horrible! Went in to have daughter's eyes examined. Told it would be just a few minutes. Asked if we had insurance (we did) and completed forms for filing claim. After waiting over an hour and watching people walk in

3
★★★★★

Horrible, horrible, horrible! Went in to have daughter's eyes examined. Told it would be just a few minutes. Asked if we had insurance (we did) and completed forms for filing claim. After waiting over an hour and watching people walk in

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I went to the location at 7600 Kingston Pike Knoxville Tn, in West Town Mall, I arrived at 4:00 to purchased Two pairs of glasses at the advertised special (two pairs for $99) picked out a pair of regular and a pair of sunglasses both perscription. The total came to $257.85? I needed the glasses so i went ahead with the purchase, was told to be back for pick up at 7:00. When i arrived back at the store they had to look for my glasses, I then noticed that the lenses were in the wrong frames!! Was told they could them put in the right frames and ship them to me, Wow after waiting Three hours just to be told by (Mike) the store MANAGER they would ship them to me??? If this were Me I would have fixed them myself to keep a good customer and not loose a sale.

Well to sum it up I got my $257.00 back for the $99.00 special and will take my business some where elese.

0
★☆☆☆☆

I went to the location at 7600 Kingston Pike Knoxville Tn, in West Town Mall, I arrived at 4:00 to purchased Two pairs of glasses at the advertised special (two pairs for $99) picked out a pair of regular and a pair of sunglasses both perscription. The total came to $257.85? I needed the glasses so i went ahead with the purchase, was told to be back for pick up at 7:00. When i arrived back at the store they had to look for my glasses, I then noticed that the lenses were in the wrong frames!! Was told they could them put in the right frames and ship them to me, Wow after waiting Three hours just to be told by (Mike) the store MANAGER they would ship them to me??? If this were Me I would have fixed them myself to keep a good customer and not loose a sale.

Well to sum it up I got my $257.00 back for the $99.00 special and will take my business some where elese.

.

This vision clinic is conveniently located in West Town Mall. The office is small and often crowded but with an appointment you have limited waiting time. My eye exam was completed by a very friendly and competent doctor who spent quality time with me and answered all my questions. The employee who help you choose glasses and process my prescription was not as competent as I would have liked and rushed me to complete my selection so she could move on to the next client. The Clinic takes about twice the time to make your glasses as they tell you so be prepared to wait for several hours... I , also, found their advertising somewhat deceptive as they add on for each little thing. Their "Special - 2 pairs for $ XX.XX is NOT anywhere near the price you will end up paying. My experience was acceptable but because of their deceptive advertising and the hours it took to make my glasses...I will try another vision clinic next time.

2
★★☆☆☆

This vision clinic is conveniently located in West Town Mall. The office is small and often crowded but with an appointment you have limited waiting time. My eye exam was completed by a very friendly and competent doctor who spent quality time with me and answered all my questions. The employee who help you choose glasses and process my prescription was not as competent as I would have liked and rushed me to complete my selection so she could move on to the next client. The Clinic takes about twice the time to make your glasses as they tell you so be prepared to wait for several hours... I , also, found their advertising somewhat deceptive as they add on for each little thing. Their "Special - 2 pairs for $ XX.XX is NOT anywhere near the price you will end up paying. My experience was acceptable but because of their deceptive advertising and the hours it took to make my glasses...I will try another vision clinic next time.

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