Dr. Harry Hatasaka - Reproductive Care Center

★★★★★
  • 10150 Petunia Way

    Sandy, UT 84092

    Map & Directions
  • 801-878-8888

About Dr. Harry Hatasaka - Reproductive Care Center

Categories
  • Ob-Gyn
  • Reproductive Endocrinologists & Infertility Specialists
Hours
Monday: 08:00 AM - 05:00 PM
Tuesday: 08:00 AM - 05:00 PM
Wednesday: 08:00 AM - 05:00 PM
Thursday: 08:00 AM - 05:00 PM
Friday: 08:00 AM - 05:00 PM
Saturday: 08:00 AM - 12:00 PM
Sunday: Closed

Health & Medical

Health & Medical
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Dr hatasaka was really informative and reassured me of all the negative things about infertility and I love how he spent plenty of time with us!!!

5
★★★★★

Dr hatasaka was really informative and reassured me of all the negative things about infertility and I love how he spent plenty of time with us!!!

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.

The staff was friendly and helpful. The doctor was informative and really took his time to explain everything. I was grateful for the time the doctor took with us because Ryan and I are new patients.

5
★★★★★

The staff was friendly and helpful. The doctor was informative and really took his time to explain everything. I was grateful for the time the doctor took with us because Ryan and I are new patients.

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.

I loved Dr. Hatasaka and his team. The front office was a mess to deal with though.

5
★★★★★

I loved Dr. Hatasaka and his team. The front office was a mess to deal with though.

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.

Dr. Hatasaka had been amazing! He is patient,caring and kind. He always takes the time to listen and address any concerns I have. I have always felt important and cared about during my time there.

5
★★★★★

Dr. Hatasaka had been amazing! He is patient,caring and kind. He always takes the time to listen and address any concerns I have. I have always felt important and cared about during my time there.

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.

The front office staff were so nice! From the initial phone call to actually coming in they were great! I was so impressed with the time Dr. Hatasaka took to talk to us. He was thorough, kind and understanding. It felt like he genuinely cared about our appointment. Could not be happier with our appointment.

5
★★★★★

The front office staff were so nice! From the initial phone call to actually coming in they were great! I was so impressed with the time Dr. Hatasaka took to talk to us. He was thorough, kind and understanding. It felt like he genuinely cared about our appointment. Could not be happier with our appointment.

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.

We would heard really good things about Dr. Hatasaka and were not disappointed. He really listened, he was relaxed and calm, and he really took his time. I loved that he cited specific research to explain why certain tests and procedures and recommendations are the way they are, along with how and why they may have changed over time. He had also looked closely at our medical histories before the appointment. That was great. My husband and I had one of the best doctor/patient encounters of our lives with Dr. Hatasaka.

5
★★★★★

We would heard really good things about Dr. Hatasaka and were not disappointed. He really listened, he was relaxed and calm, and he really took his time. I loved that he cited specific research to explain why certain tests and procedures and recommendations are the way they are, along with how and why they may have changed over time. He had also looked closely at our medical histories before the appointment. That was great. My husband and I had one of the best doctor/patient encounters of our lives with Dr. Hatasaka.

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.

Dr. Hatasaka is so knowledgable and kind. Working with him and his team has been a great experience.

5
★★★★★

Dr. Hatasaka is so knowledgable and kind. Working with him and his team has been a great experience.

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.

We love Dr. Hatasaka. He is very attentive to our needs and is happy to answer any and all of our questions. He takes great care of his patients!

5
★★★★★

We love Dr. Hatasaka. He is very attentive to our needs and is happy to answer any and all of our questions. He takes great care of his patients!

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.

I was a little surprised to be taken back late when I had what I was told was the first appointment of the day. There was no one at the front desk when I walked in and it took a pretty long time for the front desk to get me checked in and make copies of my insurance card and driver's license. Once past that, I thought things ran more smoothly.

4
★★★★☆

I was a little surprised to be taken back late when I had what I was told was the first appointment of the day. There was no one at the front desk when I walked in and it took a pretty long time for the front desk to get me checked in and make copies of my insurance card and driver's license. Once past that, I thought things ran more smoothly.

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Business Response:

Thank you for taking the time to share your comments. We appreciate all feedback - as it aids in our understanding of patient concerns and spurs necessary improvement. We apologize for the delay you experienced during your visit and regret any unintended inconvenience. Our front office staff typically does an excellent job facilitating the check-in process in a timely manner. Despite our best effort, we are sometimes delayed by unforeseen circumstances. Nonetheless, we strive to ensure our patients' experiences are as accommodating as possible. We will continue to monitor our office processes and implement any changes that can improve our patients' experiences. We invite you to contact our office at your convenience if you would like to discuss your visit in further detail. Our door is always open to our patients. In the meanwhile, we wish you the best!
.

He is very informitive and very friendly. I enjoyed my visit.

5
★★★★★

He is very informitive and very friendly. I enjoyed my visit.

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.

Dr. Hatasaka is amazing. The whole team is knowledgeable, kind, supportive and understanding. We loved our experience there.

5
★★★★★

Dr. Hatasaka is amazing. The whole team is knowledgeable, kind, supportive and understanding. We loved our experience there.

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.

Dr. Hatasaka is an amazing doctor! He is very patient with my many questions and would explain things to me in detail. He is very caring, soft-spoken but deliberate and well-mannered. He spends time with you as you need it and will not make you feel rushed. He is optimistic but cautious and realistic at the same time. My husband and I love Dr. Hatasaka! He is the best doctor to help you through your struggle with infertility!

5
★★★★★

Dr. Hatasaka is an amazing doctor! He is very patient with my many questions and would explain things to me in detail. He is very caring, soft-spoken but deliberate and well-mannered. He spends time with you as you need it and will not make you feel rushed. He is optimistic but cautious and realistic at the same time. My husband and I love Dr. Hatasaka! He is the best doctor to help you through your struggle with infertility!

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.

Have had a good experience. My only comment is that I wasn't clear on how to proceed with treatment after the first cycle, but the nursing staff was very helpful when I called with questions.

4
★★★★☆

Have had a good experience. My only comment is that I wasn't clear on how to proceed with treatment after the first cycle, but the nursing staff was very helpful when I called with questions.

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Business Response:

Thank you for your comments - we are glad to know that your visit was a positive experience. Our goal is to provide the best possible care and service; this includes making sure that all question are answered before our patients leave the office. Typically, we do an excellent job of proactively advising and educating our patients regarding the details of their treatment. That said, infertility is a complicated medical issue. As such, patients are often bombarded with a lot of information. While we strive to make treatment information easily digestible, it can certainly feel overwhelming. In order to make things as easy as possible, we always go over the treatment process with our patients in the office, and send home additional literature. Nevertheless, if additional or unexpected concerns do come up, we are always glad to answer any patient queries over the phone or via email. We strive to remain available to our patients as much as possible.
.

This was just an initial consult, so I cannot speak to results or treatment procedures etc. However, he was absolutely wonderful in the consult. Obviously extremely knowledgeable, listened to all my questions, answered very completely, made me feel very comfortable. He also never made me feel rushed at ALL, despite running late. I left feeling more comfortable than I possibly ever have before with a doctor.

5
★★★★★

This was just an initial consult, so I cannot speak to results or treatment procedures etc. However, he was absolutely wonderful in the consult. Obviously extremely knowledgeable, listened to all my questions, answered very completely, made me feel very comfortable. He also never made me feel rushed at ALL, despite running late. I left feeling more comfortable than I possibly ever have before with a doctor.

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.

The wait time was long. We waited over 30 minutes from our appointment time. We were given a $10 voucher to compensate for the wait which was very nice, and made me feel the doctor cared about my time. The doctor spent a lot of time with us and was very knowledgeable. It was nice to discuss things in his office vs an exam room.

5
★★★★★

The wait time was long. We waited over 30 minutes from our appointment time. We were given a $10 voucher to compensate for the wait which was very nice, and made me feel the doctor cared about my time. The doctor spent a lot of time with us and was very knowledgeable. It was nice to discuss things in his office vs an exam room.

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.

Dr. Hatasaka and his staff have been sooo amazing. I would recommend everyone to come to them.

5
★★★★★

Dr. Hatasaka and his staff have been sooo amazing. I would recommend everyone to come to them.

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.

Dr. Hatasaka was so patient and kind and had the best 'bed-side manner' I have ever had in a doctor. Thank you so very much for spending the time to answer all of our questions and concerns. My only recommendation is to let patients know a time period to expect at the first consultation. I just assumed it would be 30-45 min at the most. I am so glad we got the time we did, but it would have been good to have an idea that it would take an hour up to two possibly. I am very pleased and happy with our experience.

5
★★★★★

Dr. Hatasaka was so patient and kind and had the best 'bed-side manner' I have ever had in a doctor. Thank you so very much for spending the time to answer all of our questions and concerns. My only recommendation is to let patients know a time period to expect at the first consultation. I just assumed it would be 30-45 min at the most. I am so glad we got the time we did, but it would have been good to have an idea that it would take an hour up to two possibly. I am very pleased and happy with our experience.

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Business Response:

Thank you for your feedback. We are glad that you had a good experience at our practice, and appreciate the kind words about Dr. Hatasaka. We’re regret that the length of your consultation exceeded your expectations. Please know that your concerns will be brought to the attention of our staff, and adjustments made to provide patients with an accurate expectation of how long their appointment could last.
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very informative. Really helped us understand the process and all of our options so we could make informed decisions.

5
★★★★★

very informative. Really helped us understand the process and all of our options so we could make informed decisions.

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.

Dr. Hatasaka took his time during our consult and did not make us feel like another number. He was very kind and thorough in answering our questions and educating us.

5
★★★★★

Dr. Hatasaka took his time during our consult and did not make us feel like another number. He was very kind and thorough in answering our questions and educating us.

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.

So glad we chose Dr. Hatasaka as our doctor. He has been very good at explaining everything we need to know and walking us through the IVF process each time. He has been proactive in changing our course of treatment whenever needed. We have one baby girl as a result of his help and we hope to have another child on the way.

5
★★★★★

So glad we chose Dr. Hatasaka as our doctor. He has been very good at explaining everything we need to know and walking us through the IVF process each time. He has been proactive in changing our course of treatment whenever needed. We have one baby girl as a result of his help and we hope to have another child on the way.

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.

Dr. Hatasaka was very reassuring as well as personable. I was full of self doubt and on the verge of depression from my husbands and I lack of conception After nearly 2 years of trying. Dr. H. reassured me that I am not alone and made a plan of action (which is very helpful because I tend to control things and stress over them).

5
★★★★★

Dr. Hatasaka was very reassuring as well as personable. I was full of self doubt and on the verge of depression from my husbands and I lack of conception After nearly 2 years of trying. Dr. H. reassured me that I am not alone and made a plan of action (which is very helpful because I tend to control things and stress over them).

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.

I was extremely impressed with Dr. Hatasaka's amount of knowledge, his honesty about procedures, his bedside manner, and the fact that he and the entire staff were willing to fit me in for some last minute testing on the same day of our consultation. I feel better about where we are as a couple in trying to start a family, and I feel that Dr. Hatasaka and the staff do care about our success. I would recommend him to anyone who is experiencing issues with getting pregnant.

5
★★★★★

I was extremely impressed with Dr. Hatasaka's amount of knowledge, his honesty about procedures, his bedside manner, and the fact that he and the entire staff were willing to fit me in for some last minute testing on the same day of our consultation. I feel better about where we are as a couple in trying to start a family, and I feel that Dr. Hatasaka and the staff do care about our success. I would recommend him to anyone who is experiencing issues with getting pregnant.

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.

He was so kind and the first question he asked me was how I was holding up emotionally. I could tell he cares about his patients.

5
★★★★★

He was so kind and the first question he asked me was how I was holding up emotionally. I could tell he cares about his patients.

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.

Exspectional is the word to describe him. Very pleased with my visit.Doctor was a 10 the staff was a 4 they have not been very compassionate at all with my situaton. The nurse michelle was very sweet though.

5
★★★★★

Exspectional is the word to describe him. Very pleased with my visit.Doctor was a 10 the staff was a 4 they have not been very compassionate at all with my situaton. The nurse michelle was very sweet though.

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Business Response:

We are so glad you were pleased with your experience with Dr. Hatasaka and Michelle, Dr. Hatasaka's nurse. Thank you for your kind words. We are equally concerned about your dissatisfaction with other members of our staff. We value our patients, and understand how emotionally-taxing infertility treatment can be. As such, we strive to provide care in the most compassionate and attentive manner possible. Please accept our apology if the care you received did not meet your, or our, expectations. We invite you to contact our office if you would like to discuss your concerns in further detail - our door is always open to our patients. We'd be more than willing to find a solution to any potential problem.
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Dr Hattasaka has been ver kind and knowledgeable.

5
★★★★★

Dr Hattasaka has been ver kind and knowledgeable.

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.

Everyone was very welcoming.

5
★★★★★

Everyone was very welcoming.

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.

I felt like my doctor had a genuine interest in my case. He had a good bedside manner.

4
★★★★☆

I felt like my doctor had a genuine interest in my case. He had a good bedside manner.

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.

Dr Hatasaka was very professional and helpful. I felt very confident in his knowledge.

5
★★★★★

Dr Hatasaka was very professional and helpful. I felt very confident in his knowledge.

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.

Excellent doctor, really nice and respectful.

5
★★★★★

Excellent doctor, really nice and respectful.

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.

The entire staff is excellent. They are so caring and always available for questions or concerns,.

5
★★★★★

The entire staff is excellent. They are so caring and always available for questions or concerns,.

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.

We love how much education we received on every test result. We liked having a plan and feeling like not only the Dr really cared but his nurses did too. We were able to really trust Dr Hatasaka and knew that at some point he would help us achieve our goal to have a baby.

5
★★★★★

We love how much education we received on every test result. We liked having a plan and feeling like not only the Dr really cared but his nurses did too. We were able to really trust Dr Hatasaka and knew that at some point he would help us achieve our goal to have a baby.

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.

Dr. Hatasaka was very friendly and compassionate. He took the time to get to know us and explain everything in great detail until we understood. He did not make us feel like we were taking up his time and we did not feel rushed.

5
★★★★★

Dr. Hatasaka was very friendly and compassionate. He took the time to get to know us and explain everything in great detail until we understood. He did not make us feel like we were taking up his time and we did not feel rushed.

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.

Easy to schedule an appointment. Dr. Hatasaka is excellent at explaining the situation and providing options.

5
★★★★★

Easy to schedule an appointment. Dr. Hatasaka is excellent at explaining the situation and providing options.

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.

Absolutely amazing. Really impressed with Dr. Hatasaka. He was late because of a car traffic issue but did not cut our appointment short. He answered every question and was very kind to explain everything. He was very sensitive to our situation and genuinely wants to help us conceive a baby.

5
★★★★★

Absolutely amazing. Really impressed with Dr. Hatasaka. He was late because of a car traffic issue but did not cut our appointment short. He answered every question and was very kind to explain everything. He was very sensitive to our situation and genuinely wants to help us conceive a baby.

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.

Dr. Hatasaka and his team are wonderful and great to work with.

5
★★★★★

Dr. Hatasaka and his team are wonderful and great to work with.

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.

I appreciate the Dr's knowledge. However, the information given to us in the hour ling visit that we drove 45 minutes to, could have been given to us over the phone in 15 minutes. The tests that were recommended to us, could have been recommended over the phone. When we were finished speaking with the Dr, we were put in a room to wait for a nurse. (idk why) After 10 minutes when no nurse came to meet us, we walked out and no one even knew we were in there. We are very unhappy with our experience at Dr Hatasakas office.

1
★☆☆☆☆

I appreciate the Dr's knowledge. However, the information given to us in the hour ling visit that we drove 45 minutes to, could have been given to us over the phone in 15 minutes. The tests that were recommended to us, could have been recommended over the phone. When we were finished speaking with the Dr, we were put in a room to wait for a nurse. (idk why) After 10 minutes when no nurse came to meet us, we walked out and no one even knew we were in there. We are very unhappy with our experience at Dr Hatasakas office.

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Business Response:

First, thanks for the vote of confidence regarding the doctor’s knowledge. We value all feedback we receive regarding our practice, as it helps us to provide the best possible care. We strive to satisfy our patients' needs in a caring, yet efficient manner, and it raises concern whenever that standard is not reached. We understand that time is precious to our patients, and we apologize if you feel that your time was misspent. There are times when phone conference in lieu of face to face visit makes sense. And we generally try to accommodate our patients’ preferences. No patient should be left unattended after a consultation - your experience is not in line with the office processes we have in place. We hope to use your feedback as a training opportunity for our staff. Lastly, our door is always open to any patient who wishes to discuss his/her experience with our practice. We encourage you to contact our office so we can address your concerns fully.
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He explained everything in great detail but in terms that we understood.

5
★★★★★

He explained everything in great detail but in terms that we understood.

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The Doctors are always great at explaining everything - they are also timely.

5
★★★★★

The Doctors are always great at explaining everything - they are also timely.

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.

Everyone, especially Dr. Hatasaka, has been so kind and compassionate.

5
★★★★★

Everyone, especially Dr. Hatasaka, has been so kind and compassionate.

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.

He has been extremely sensitive to our situation and professional. Probably the best doctor we have seen so far!!

5
★★★★★

He has been extremely sensitive to our situation and professional. Probably the best doctor we have seen so far!!

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.

Excellent! They help you step by step through the whole process. I have never been to a clinic where they take the time to explain everything so well! I love how they helped me understand the cost of everything throughout, usually I am always left wondering what kind of bill I will be getting in the mail. Dr. Hatasaka is amazing as well. He really explains everything well, and empowers his patients by giving them the knowledge of their prognosis, and options of how to overcome infertility. He listens and gathers ALL the information about you as a patient before he makes a prognosis. Which is amazing to me because I have always felt like other doctors do not gather all the information they need before making a prognosis and I end up going in the wrong direction and spending way more than I should. I would recomend this clinic to anyone. --Kaylee C W

5
★★★★★

Excellent! They help you step by step through the whole process. I have never been to a clinic where they take the time to explain everything so well! I love how they helped me understand the cost of everything throughout, usually I am always left wondering what kind of bill I will be getting in the mail. Dr. Hatasaka is amazing as well. He really explains everything well, and empowers his patients by giving them the knowledge of their prognosis, and options of how to overcome infertility. He listens and gathers ALL the information about you as a patient before he makes a prognosis. Which is amazing to me because I have always felt like other doctors do not gather all the information they need before making a prognosis and I end up going in the wrong direction and spending way more than I should. I would recomend this clinic to anyone. --Kaylee C W

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.

Dr. Hatasaka is wonderful! He has a calm and caring demeanor. I have recommended him to many and will continue to do so

5
★★★★★

Dr. Hatasaka is wonderful! He has a calm and caring demeanor. I have recommended him to many and will continue to do so

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.

Dr Hatasaka is the best! We feel so comfortable with him and he is the only one after almost 8 years of trying and failing to have a baby that actually listened to us and took an active interest into finding a solution to our infertility! We are finally pregnant and are elated!!!

5
★★★★★

Dr Hatasaka is the best! We feel so comfortable with him and he is the only one after almost 8 years of trying and failing to have a baby that actually listened to us and took an active interest into finding a solution to our infertility! We are finally pregnant and are elated!!!

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.

Dr. Hatasaka was extremely kind. He made feel at ease. He was also very knowledgable.

5
★★★★★

Dr. Hatasaka was extremely kind. He made feel at ease. He was also very knowledgable.

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.

We were very impressed with Dr. Hatasaka and had a great consultation appointment. We appreciated the time he took with us and the way he explained the different procedures, options, and test results. He has a very kind and knowledgeable disposition, and it was a pleasure meeting with him. We were truly put at ease regarding our situation, and are happy to have him as our Doctor.

5
★★★★★

We were very impressed with Dr. Hatasaka and had a great consultation appointment. We appreciated the time he took with us and the way he explained the different procedures, options, and test results. He has a very kind and knowledgeable disposition, and it was a pleasure meeting with him. We were truly put at ease regarding our situation, and are happy to have him as our Doctor.

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.

My husband and I both felt very cared for by not only Dr Hatasaka but by all the staff we interacted with. Everyone was helpful and caring. We were surprised at the time that Dr Hatasaka spent with us going over everything. We spent over an hour just talking and him explaining plans and where to go from here. Overall we were more than happy with what we got from our first visit, we drive from Provo and have no problem driving an hour to have the chance to see Dr Hatasaka.

5
★★★★★

My husband and I both felt very cared for by not only Dr Hatasaka but by all the staff we interacted with. Everyone was helpful and caring. We were surprised at the time that Dr Hatasaka spent with us going over everything. We spent over an hour just talking and him explaining plans and where to go from here. Overall we were more than happy with what we got from our first visit, we drive from Provo and have no problem driving an hour to have the chance to see Dr Hatasaka.

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.

I was told during our first appointment that the nursing staff is understaffed. They are wonderful and work very hard, very personable when you are in the office. But perhaps just because of being understaffed, once you are out of the office it is difficult to get any response or help. Phone calls, emails, voice messages... no matter how urgent... go unanswered for days at a time. It made me feel alone and unimportant. Once it was what I would consider an emergency, not life threatening but very urgent, and it still took 2 days to get a response. They are wonderful and caring, but I think you need to hire some more of them, and perhaps pay them a bit more to keep them around. They are the life blood of your business.

5
★★★★★

I was told during our first appointment that the nursing staff is understaffed. They are wonderful and work very hard, very personable when you are in the office. But perhaps just because of being understaffed, once you are out of the office it is difficult to get any response or help. Phone calls, emails, voice messages... no matter how urgent... go unanswered for days at a time. It made me feel alone and unimportant. Once it was what I would consider an emergency, not life threatening but very urgent, and it still took 2 days to get a response. They are wonderful and caring, but I think you need to hire some more of them, and perhaps pay them a bit more to keep them around. They are the life blood of your business.

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Business Response:

We are always happy to receive feedback about our practice, and are glad that you seem to have enjoyed your interactions with our staff. We constantly strive to improve upon the patient experience at our clinic, and will use your suggestions as an opportunity to reconsider some of our processes. We apologize if you were made to feel unimportant by our not responding to your inquiries as quickly as possible. Such is never our intention. Sometimes there is a disconnect between the perception of the urgency of a matter and how it is presented to us on system. If our service is aware that a matter is urgent, they are instructed to transmit that message quickly for follow-up. We value all our patients and strive to deliver the best possible care, including responding expediently to phone and/or email messages. We also care a great deal about our staff - as any doctor will tell you, nurses are the lifeline of every successful practice. Thank you for bringing your concern to our attention, and for caring about our nurses as much as we do. We hope that you'll see some improvements by the time of your next visit.
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Great. Love Dr. Hatasaka.

5
★★★★★

Great. Love Dr. Hatasaka.

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Doctor is very helpful explaining the condition and the process.

5
★★★★★

Doctor is very helpful explaining the condition and the process.

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.

Dr. Hatasaka made both my husband and I feel very comfortable.

5
★★★★★

Dr. Hatasaka made both my husband and I feel very comfortable.

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