Dr. John P. Lavery, MD: John P Lavery, MD

★☆☆☆☆
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Dr. Lavery was extremely condescending in each of my 3 appointments with him for my then undiagnosed polyarthritic type joint pain at age 21. He and his staff constantly broke HIPPA regulations, using a chat program to discuss and belittle other patients on a monitor I could easily see during my examination. The insulation between exam rooms is nonexistant, allowing patients to hear other exams very clearly. After holding for 30+ minutes, each of my calls for test results, medication questions (I often found his prescriptions conflicted with my other prescriptions or were the worst possible choices given my other medical problems) or scheduling would be met with a promise of a call back. These promises were literally never upheld. I'd call multiple times in the course of a week to get one simple question answered. I eventually got a grammatically incorrect form letter informing me I did not have an inflammatory arthritis but that I probably have psoriatic arthritis. PsA IS an inflammatory arthritis. After a few unanswered calls for clarification, I cancelled all further appointments. Six months later, I received a sizable bill because Dr. Lavery charged my insurance company twice for the same test on the same day. The billing office said I only just now got the bill because they were, "out of stamps." I can't even make that level of incompetence and poor business management up. I'm not sure if my young age factored into my poor treatment by this man and his staff, but steer clear. My dealings with this doctor represent my worst medical experience but also my worst customer service experience, period.

1
★☆☆☆☆

Dr. Lavery was extremely condescending in each of my 3 appointments with him for my then undiagnosed polyarthritic type joint pain at age 21. He and his staff constantly broke HIPPA regulations, using a chat program to discuss and belittle other patients on a monitor I could easily see during my examination. The insulation between exam rooms is nonexistant, allowing patients to hear other exams very clearly. After holding for 30+ minutes, each of my calls for test results, medication questions (I often found his prescriptions conflicted with my other prescriptions or were the worst possible choices given my other medical problems) or scheduling would be met with a promise of a call back. These promises were literally never upheld. I'd call multiple times in the course of a week to get one simple question answered. I eventually got a grammatically incorrect form letter informing me I did not have an inflammatory arthritis but that I probably have psoriatic arthritis. PsA IS an inflammatory arthritis. After a few unanswered calls for clarification, I cancelled all further appointments. Six months later, I received a sizable bill because Dr. Lavery charged my insurance company twice for the same test on the same day. The billing office said I only just now got the bill because they were, "out of stamps." I can't even make that level of incompetence and poor business management up. I'm not sure if my young age factored into my poor treatment by this man and his staff, but steer clear. My dealings with this doctor represent my worst medical experience but also my worst customer service experience, period.

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Dr. John P. Lavery, MD: John P Lavery, MD Office Locations:

972-747-0709

997 Raintree Cir 120

Allen, KS, TX 75013

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972-758-5200

1612 Coit Rd

Plano, TX, TX 75075

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