Dutton & Associates

★☆☆☆☆
  • 16414 San Pedro Ave # 200

    San Antonio, TX 78232

    Map & Directions
  • 210-499-0009

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Worst experience ever! I only went to San Pedro Dental Assoc. once and will never go back. Everyone was OVERLY nice and friendly to the point that it really made me feel uncomfortable. When I sat down in the chair the dental assistant said they wanted to take pictures of my mouth (with a digital camera). They took four upclose pictures of my smile and teeth. Meanwhile the Hygentist was begining to clean my teeth and she was very dramatic and told me I had Gingivitis really bad and that she could not continue to clean my teeth and I needed "gingivities treatments". Then the Dr came in and never looked at my X-rays that I am aware of. Looked at my teeth for about 1 minute and told me I had (3) cavities and confirmed that I had severe gingivities. He said they would provide me with a quote for all recommened treatment. Meanwhile the dental assistant came back in with a laminated copy of the pictures they took of my teeth and told me to tell them what I didn't like about the pictures. I said nothing...which is true. I have always been commented on my smile and the whiteness of my teeth...definitely my best feature...and they said are you sure look at it for a while and we will be back. She came back a few minutes later and then said what did you find and I said nothing and tried to hand her the picture back and she wouldnt take it and said it was mine to keep. She left me there for 30 minutes before taking me to a room to sit down with another lady to go over the quote for the recommended treatment. She told me that everything would be $1600 and they would require payment in advance and really tried to get me to schedule an appt right then and also asked me to pay at least a portion of that right then. I said I would have to think about it and asked for a print out of the recommended services and fees. They refused and told me they didn't have the capability to do that so she wrote the amount on a small piece of paper and gave me an envelope to mail them a check because they would not book the appointment until the services were paid in full. THIS BUSINESS IS A SCAM! ALL THEY ARE TRYING TO DO IS PLAY ON YOUR INSECURITIES AND GET AS MUCH OUT OF YOU AS POSSIBLE. Oh and I forgot to mention that I never went back and went to a different dentist instead and guess what....I DO NOT HAVE GINGIVITIES NOR ANY CAVITIES...I GOT A CLEAN BILL OF HEALTH! WOW! HOW ARE THEY STILL IN BUSINESS?

1
★☆☆☆☆

Worst experience ever! I only went to San Pedro Dental Assoc. once and will never go back. Everyone was OVERLY nice and friendly to the point that it really made me feel uncomfortable. When I sat down in the chair the dental assistant said they wanted to take pictures of my mouth (with a digital camera). They took four upclose pictures of my smile and teeth. Meanwhile the Hygentist was begining to clean my teeth and she was very dramatic and told me I had Gingivitis really bad and that she could not continue to clean my teeth and I needed "gingivities treatments". Then the Dr came in and never looked at my X-rays that I am aware of. Looked at my teeth for about 1 minute and told me I had (3) cavities and confirmed that I had severe gingivities. He said they would provide me with a quote for all recommened treatment. Meanwhile the dental assistant came back in with a laminated copy of the pictures they took of my teeth and told me to tell them what I didn't like about the pictures. I said nothing...which is true. I have always been commented on my smile and the whiteness of my teeth...definitely my best feature...and they said are you sure look at it for a while and we will be back. She came back a few minutes later and then said what did you find and I said nothing and tried to hand her the picture back and she wouldnt take it and said it was mine to keep. She left me there for 30 minutes before taking me to a room to sit down with another lady to go over the quote for the recommended treatment. She told me that everything would be $1600 and they would require payment in advance and really tried to get me to schedule an appt right then and also asked me to pay at least a portion of that right then. I said I would have to think about it and asked for a print out of the recommended services and fees. They refused and told me they didn't have the capability to do that so she wrote the amount on a small piece of paper and gave me an envelope to mail them a check because they would not book the appointment until the services were paid in full. THIS BUSINESS IS A SCAM! ALL THEY ARE TRYING TO DO IS PLAY ON YOUR INSECURITIES AND GET AS MUCH OUT OF YOU AS POSSIBLE. Oh and I forgot to mention that I never went back and went to a different dentist instead and guess what....I DO NOT HAVE GINGIVITIES NOR ANY CAVITIES...I GOT A CLEAN BILL OF HEALTH! WOW! HOW ARE THEY STILL IN BUSINESS?

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