Edward A. Avakoff Jr, DDS

★☆☆☆☆
  • 1080 Scott Boulevard Suite 4

    Santa Clara, CA 95050

    Map & Directions
  • 408-246-2550

About Edward A. Avakoff Jr, DDS

Categories
  • Orthodontists

Health & Medical

Health & Medical
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PARENTS BEWARE do not trust this Ortho with your child's smile!!! My daughter was a patient of his and he left her with spaces... and uneven teeth after seeing her for over 4 years and collecting over $5,000. Every month she would have to get brackets replaced! He can't make up his mind on treatment.... It was either teeth being pulled or shaving down he teeth! It took him over a year to decide and still couldn't make his mind up!! Honestly he is just not all there mentally. And I regret ever trusting him with my daughter's teeth!

His Staff especially "his office manager" Ms. Gonzales is very unprofessional!!!!! She lies, never returns calls and says correspondence were mailed never to be received!! She is uneducated with a major attitude that doesn't belong in an Otho's office. She reeks of alcohol!

Parents there are so many other orthodontists in Santa Clara! Don't waste your time and money! Save yourself from the Drama caused by his insufficient staff!

0
★☆☆☆☆

PARENTS BEWARE do not trust this Ortho with your child's smile!!! My daughter was a patient of his and he left her with spaces... and uneven teeth after seeing her for over 4 years and collecting over $5,000. Every month she would have to get brackets replaced! He can't make up his mind on treatment.... It was either teeth being pulled or shaving down he teeth! It took him over a year to decide and still couldn't make his mind up!! Honestly he is just not all there mentally. And I regret ever trusting him with my daughter's teeth!

His Staff especially "his office manager" Ms. Gonzales is very unprofessional!!!!! She lies, never returns calls and says correspondence were mailed never to be received!! She is uneducated with a major attitude that doesn't belong in an Otho's office. She reeks of alcohol!

Parents there are so many other orthodontists in Santa Clara! Don't waste your time and money! Save yourself from the Drama caused by his insufficient staff!

Pros: none

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Anyone who has had a negative experience with the so called "office manager " Virginia please contact me at esp_jkclaw@yahoo for pending litigation.

Stay clear of this orthodontist he is clearly unqualified to work on anyone's teeth. He should retire now!

His office manager "Virginia" is sadly costing him patients by her actions and attitude but still she remains employed at this office.

One occasion she would not return phone calls and when I finally got in contact with her regarding my daughter's treatment she hung up on me! My wife called back and was repeatedly hung up on and told by "office manager" tell your husband he doesn't know who my husband is! Our only goal as parents were to speak with orthodontist regarding daughter...so I went to office in person to speak directly to Avakoff.

When entering office I meet with "office manager" where I told her not to threaten my wife or myself with her ex-gang member husband and asked to speak with the ortho. She then called the police! After being arrested and then released because the DA didn't believe her lies I reviewed the 911 tape and police report which didn't match! She put on a good act with the police but on the 911 tape which comes first she was calm and manipulative saying that she wanted me arrested but on the police report she was crying and scared for her life! She was so scared that she didn't get a restraining order.

After this incident Mr. Avakoff paid all moneys paid to him back to my wife. He will continue to pay for his "office manager's" bad behavior!

0
★☆☆☆☆

Anyone who has had a negative experience with the so called "office manager " Virginia please contact me at esp_jkclaw@yahoo for pending litigation.

Stay clear of this orthodontist he is clearly unqualified to work on anyone's teeth. He should retire now!

His office manager "Virginia" is sadly costing him patients by her actions and attitude but still she remains employed at this office.

One occasion she would not return phone calls and when I finally got in contact with her regarding my daughter's treatment she hung up on me! My wife called back and was repeatedly hung up on and told by "office manager" tell your husband he doesn't know who my husband is! Our only goal as parents were to speak with orthodontist regarding daughter...so I went to office in person to speak directly to Avakoff.

When entering office I meet with "office manager" where I told her not to threaten my wife or myself with her ex-gang member husband and asked to speak with the ortho. She then called the police! After being arrested and then released because the DA didn't believe her lies I reviewed the 911 tape and police report which didn't match! She put on a good act with the police but on the 911 tape which comes first she was calm and manipulative saying that she wanted me arrested but on the police report she was crying and scared for her life! She was so scared that she didn't get a restraining order.

After this incident Mr. Avakoff paid all moneys paid to him back to my wife. He will continue to pay for his "office manager's" bad behavior!

Pros: NONE

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I urge you to be careful if you decide to go with this doctor anyway. I have been a patient for 3 years and my treatment has finally come to end after an x-ray results that shows multpile root shrinkages as if I had a trauma (hit on my face). The doctor is forgetfull, unattentive and difficult to get through. I had to remind him at every appointment where we left off/ what we did on previous appointment. When I forget to remind him, then he'd do something totally weird or inconsistent with his treatment plan.. wait, actually I'm not sure if he had one! 3 yrs of treatment by Dr Avakoff = 2 big gap lower teeth, 2 crooked upper and 3 (or more) unexplainable root shrinkages. Here is the big picture:
First 6 mths: They could not remember me, or my name.
6-12 mths: Doctor could not decide which teeth to pull or not to pull. In the mean time, I changed job, therefore new insurance. Billing assistant notified and asked to submit claim soon.
12-24 mths: Doctor could not decide rubber band or no rubber band? on and off and on... In the mean time, billing assistant continuosly forget about insurance company change. By end of calendar year, I checked with her again, and found out she hasn't submitted any claim since the change. Her excuse was the change was confusing, so I helped ironed it out and she was finally able to submit a claim.
24-35 mths: Doctor could not decide to stop treatment or to continue. At the last 2 months before end of calendar yr, I called and reminded billing assistant to submit claims since my company will be changing insurance plan again. She said everything was done. Toward end of treatment period when I asked again, she was unable to explain the claims, making me think she didn't submit any so I got very upset, raised my voice and she turned around and accused me for not paying the bills and that was all that she could claim from the insurance company. A weekend of unease later, I finally got to office and ironed things out. It was overall done, but poorly organized and worst, poorly communicated. Like doctor, like assistant. That's all I have. Good luck!

0
★☆☆☆☆

I urge you to be careful if you decide to go with this doctor anyway. I have been a patient for 3 years and my treatment has finally come to end after an x-ray results that shows multpile root shrinkages as if I had a trauma (hit on my face). The doctor is forgetfull, unattentive and difficult to get through. I had to remind him at every appointment where we left off/ what we did on previous appointment. When I forget to remind him, then he'd do something totally weird or inconsistent with his treatment plan.. wait, actually I'm not sure if he had one! 3 yrs of treatment by Dr Avakoff = 2 big gap lower teeth, 2 crooked upper and 3 (or more) unexplainable root shrinkages. Here is the big picture:
First 6 mths: They could not remember me, or my name.
6-12 mths: Doctor could not decide which teeth to pull or not to pull. In the mean time, I changed job, therefore new insurance. Billing assistant notified and asked to submit claim soon.
12-24 mths: Doctor could not decide rubber band or no rubber band? on and off and on... In the mean time, billing assistant continuosly forget about insurance company change. By end of calendar year, I checked with her again, and found out she hasn't submitted any claim since the change. Her excuse was the change was confusing, so I helped ironed it out and she was finally able to submit a claim.
24-35 mths: Doctor could not decide to stop treatment or to continue. At the last 2 months before end of calendar yr, I called and reminded billing assistant to submit claims since my company will be changing insurance plan again. She said everything was done. Toward end of treatment period when I asked again, she was unable to explain the claims, making me think she didn't submit any so I got very upset, raised my voice and she turned around and accused me for not paying the bills and that was all that she could claim from the insurance company. A weekend of unease later, I finally got to office and ironed things out. It was overall done, but poorly organized and worst, poorly communicated. Like doctor, like assistant. That's all I have. Good luck!

Pros: Friendly.. BUT..

Cons: Poor communication, Old school, Incompetent at times

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Dr. Avakoff's staff treats each patient based on the color of their skin, if you are white you will get an out standing treatment and if you are not you are out of luck. The only time they will talk to you respectfully is when you sign the contract after that they will treat you like dirt. I would strongly urge anyone seeking orthodontic treatment to steer clear of this orthodontist. His office staff are extremely rude and you will end up filling complains after complain like I did. But you don't have to take my word for it just make a phone call and ask afew questions, Immediately you get to know them. Don??t make the same mistake as we did, take your child to a better Orthodontist.

0
★☆☆☆☆

Dr. Avakoff's staff treats each patient based on the color of their skin, if you are white you will get an out standing treatment and if you are not you are out of luck. The only time they will talk to you respectfully is when you sign the contract after that they will treat you like dirt. I would strongly urge anyone seeking orthodontic treatment to steer clear of this orthodontist. His office staff are extremely rude and you will end up filling complains after complain like I did. But you don't have to take my word for it just make a phone call and ask afew questions, Immediately you get to know them. Don??t make the same mistake as we did, take your child to a better Orthodontist.

Pros: Best Orthodontist before you sign a contract

Cons: Opinionated, Rude, Unfriendly office staff.

 

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