Eisenberg, Susan J, Md - Arrhythmia Specialists Inc

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About Eisenberg, Susan J, Md - Arrhythmia Specialists Inc

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Health & Medical

Health & Medical
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My father saw Dr Eisenberg late last year and we were very impressed with her. She set him up with a Holter Monitor and he completed the test in the following few days. When he called for the results, Dr Eisenberg was never available to speak to him. He and I made about 6 calls to the office, and all followup was handled by the receptionist. Even the prescriptions were communicated to him by the receptionist. I find this to be a very dismissive way to treat an 80 year old with a cardiac problem. I suggest in her initial appointment, she charge enough to cover the telephone followup which should be a given. Would never recommend her to anyone!

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★☆☆☆☆

My father saw Dr Eisenberg late last year and we were very impressed with her. She set him up with a Holter Monitor and he completed the test in the following few days. When he called for the results, Dr Eisenberg was never available to speak to him. He and I made about 6 calls to the office, and all followup was handled by the receptionist. Even the prescriptions were communicated to him by the receptionist. I find this to be a very dismissive way to treat an 80 year old with a cardiac problem. I suggest in her initial appointment, she charge enough to cover the telephone followup which should be a given. Would never recommend her to anyone!

Cons: No Patient Contact - has receptionist handle followup

 

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