Ellen M. Whitaker, MD

★★☆☆☆
  • 2112 F Street North West Suite 504

    Washington, DC 20037

    Map & Directions
  • 202-293-6455

About Ellen M. Whitaker, MD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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I had heard this office was difficult to work with but I was shocked (and I am very patient/understanding.) I made a Friday appointment and took off work. Since I'm a new patient I got a little lost, was running late, and called to confirm I could still come 15 mins later. They said sure, but when I arrived 18 mins late they turned me away. I was so frustrated that I took off work for nothing I was basically crying/begging for them to see me and they said no. Then I had to call back 6-7 different times on 3-4 different days, being put on hold for 20-30 mins and shuffled around to more holds, some of which just led to voicemail that no one answers, before I could reschedule. It's a total nightmare.

1
★☆☆☆☆

I had heard this office was difficult to work with but I was shocked (and I am very patient/understanding.) I made a Friday appointment and took off work. Since I'm a new patient I got a little lost, was running late, and called to confirm I could still come 15 mins later. They said sure, but when I arrived 18 mins late they turned me away. I was so frustrated that I took off work for nothing I was basically crying/begging for them to see me and they said no. Then I had to call back 6-7 different times on 3-4 different days, being put on hold for 20-30 mins and shuffled around to more holds, some of which just led to voicemail that no one answers, before I could reschedule. It's a total nightmare.

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Dr. Whitaker is professional but totally perfunctory. She only spends about 5-10 minutes for each visit and it feel incredibly rushed. Plus, (not really Dr. Whitaker's fault) it is literally nearly impossible to get any responsiveness from the office staff. I have called 4 times a day for a week to get a perscription refilled and had the CVS fax multiple request forms all to no avail. Their answering services is on continually or you get a busy signal. Of about 25 calls at all hours of the day I spoke with an actual office staff person only once. INCREDIBLY frustrating and I'm dropping her as my doctor.

2
★★☆☆☆

Dr. Whitaker is professional but totally perfunctory. She only spends about 5-10 minutes for each visit and it feel incredibly rushed. Plus, (not really Dr. Whitaker's fault) it is literally nearly impossible to get any responsiveness from the office staff. I have called 4 times a day for a week to get a perscription refilled and had the CVS fax multiple request forms all to no avail. Their answering services is on continually or you get a busy signal. Of about 25 calls at all hours of the day I spoke with an actual office staff person only once. INCREDIBLY frustrating and I'm dropping her as my doctor.

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Ellen M. Whitaker, MD Office Locations:

202-293-6455

2112 F Street North West Suite 504

Washington, D.C., DC 20037

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202-877-7479

106 Irving Street North West Suite 4700

Washington, D.C., DC 20010

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