Erica W. Swegler, MD

★☆☆☆☆

About Erica W. Swegler, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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I went to this practice for a routine allergy issue. I chose them blindly from my previous insurance company's directory based on their location close to my home. I had to wait for over an hour even though I filled out all of the new patient forms prior to my appointment. I was told the Dr. was busy so I saw someone else (who was very nice and helped me). The office needs updating and the scheduling more organized. My husband went there multiple times as well and he had his test results and referral forms delayed by their office. He left multiple messages over a period of many days before they called him back. This is not the customer service I expect from any office. Unless you have to use this based on your HMO, try someone else. I instead upgraded my insurance so I can have more options and will avoid this office in the future.

1
★☆☆☆☆

I went to this practice for a routine allergy issue. I chose them blindly from my previous insurance company's directory based on their location close to my home. I had to wait for over an hour even though I filled out all of the new patient forms prior to my appointment. I was told the Dr. was busy so I saw someone else (who was very nice and helped me). The office needs updating and the scheduling more organized. My husband went there multiple times as well and he had his test results and referral forms delayed by their office. He left multiple messages over a period of many days before they called him back. This is not the customer service I expect from any office. Unless you have to use this based on your HMO, try someone else. I instead upgraded my insurance so I can have more options and will avoid this office in the future.

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