Erin N. Murfey, MD

★★★★☆

About Erin N. Murfey, MD

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  • Family Practice Doctors

Health & Medical

Health & Medical
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Farr Larry Dr

130 Seymour Ave Jackson, MI

3.9231 13
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I have had great experiences with this office. Our primary physician is Dr. Hoffman. She is a very caring and dedicated Doctor. When she is not available we have had great care from the other Dr's and PA's. We have always been able to be seen the same day that we call. We are a family of 5 and our needs have been met unconditionally. I feel lucky to be a patient in this group.

5
★★★★★

I have had great experiences with this office. Our primary physician is Dr. Hoffman. She is a very caring and dedicated Doctor. When she is not available we have had great care from the other Dr's and PA's. We have always been able to be seen the same day that we call. We are a family of 5 and our needs have been met unconditionally. I feel lucky to be a patient in this group.

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My children and I have been patients at Townsend for years. I would not hesitate to recommend their services to anyone. Dr. Hoffman is incredible. She is thorough, and compassionate, and very approachable. She has called me to check on my children when they've been sick. The office is quick with prescription refill requests. The nurses are wonderful. Yes, it takes a while to get through on the phone, but it's well worth the wait.

5
★★★★★

My children and I have been patients at Townsend for years. I would not hesitate to recommend their services to anyone. Dr. Hoffman is incredible. She is thorough, and compassionate, and very approachable. She has called me to check on my children when they've been sick. The office is quick with prescription refill requests. The nurses are wonderful. Yes, it takes a while to get through on the phone, but it's well worth the wait.

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I felt very cheated when I wanted to talk with the Dr. on the phone and the Staff continually took information and then the staff called me back rather than the Dr.

If a patient asks to speak with their Dr. the Dr. should have enough time and courtesy to call the patient back personally.

2
★★☆☆☆

I felt very cheated when I wanted to talk with the Dr. on the phone and the Staff continually took information and then the staff called me back rather than the Dr.

If a patient asks to speak with their Dr. the Dr. should have enough time and courtesy to call the patient back personally.

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I give KUDOS to the Townsend Center, my physician is Dr. Lapinski. Dr. Lapinski is always pleasant and doesn't make you feel rushed.
My whole family is patients there, and not once have I had a bad experience. Dr. Foust is my husbands physician, and even though he hates going to the doctors, he has never had an unpleasant visit.
The office is beautiful, and very clean, office staff is always friendly.
PROs- Very large waiting area, (but there is hardly ever more than a five minute wait), Friendly Physicians and Office Staff, able to get in to see a physician within 24 hours.
CONs- The phone system can be trying at times, but the PROs outweigh this minor CON

5
★★★★★

I give KUDOS to the Townsend Center, my physician is Dr. Lapinski. Dr. Lapinski is always pleasant and doesn't make you feel rushed.
My whole family is patients there, and not once have I had a bad experience. Dr. Foust is my husbands physician, and even though he hates going to the doctors, he has never had an unpleasant visit.
The office is beautiful, and very clean, office staff is always friendly.
PROs- Very large waiting area, (but there is hardly ever more than a five minute wait), Friendly Physicians and Office Staff, able to get in to see a physician within 24 hours.
CONs- The phone system can be trying at times, but the PROs outweigh this minor CON

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I don't need to see the Dr. often, but have been very pleased with this practice. I am a patient of Dr. Hoffman and couldn't be happier with the care I receive. She is very thorough and has great concern for her patients. I had to see a nurse practitioner at one visit and she was just as thorough, maybe more so. The BRIEF waits on the phone just shows that this practice is in high demand.

5
★★★★★

I don't need to see the Dr. often, but have been very pleased with this practice. I am a patient of Dr. Hoffman and couldn't be happier with the care I receive. She is very thorough and has great concern for her patients. I had to see a nurse practitioner at one visit and she was just as thorough, maybe more so. The BRIEF waits on the phone just shows that this practice is in high demand.

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Office: clean A+

Staff: receptionists need work D- due to lack of friendliness on phone and at the office. They almost seem robotic in nature and don't seem to enjoy their jobs, Nurses A, Doctors A

Appointments: D...I hate to get my yearly pap exam....I finally decided to get that done and was told I would have to wait for 3 months which I think is unacceptable. I had to take my children somewhere else to get their sports physicals because they could not see them within a weeks time. I had Dr. Ullrich for YEARS and never met her. I always had to see someone else. Dr. Hoffman is great...if you can get in to see her.

3
★★★☆☆

Office: clean A+

Staff: receptionists need work D- due to lack of friendliness on phone and at the office. They almost seem robotic in nature and don't seem to enjoy their jobs, Nurses A, Doctors A

Appointments: D...I hate to get my yearly pap exam....I finally decided to get that done and was told I would have to wait for 3 months which I think is unacceptable. I had to take my children somewhere else to get their sports physicals because they could not see them within a weeks time. I had Dr. Ullrich for YEARS and never met her. I always had to see someone else. Dr. Hoffman is great...if you can get in to see her.

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I have to say that the process of getting through on the phone is my only negative opinion. It takes forever to get through to the real person. Once you get through the office staff is very accommodating. I almost always can get in to be seen the same day when I am sick.I used to have issues about paying for a doctor and seeing a nurse practitioner but then I found I related better to the nurse

4
★★★★☆

I have to say that the process of getting through on the phone is my only negative opinion. It takes forever to get through to the real person. Once you get through the office staff is very accommodating. I almost always can get in to be seen the same day when I am sick.I used to have issues about paying for a doctor and seeing a nurse practitioner but then I found I related better to the nurse

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I've been a patient of Dr. Bigelow's for over 15 years now. I was with him b4 he moved into Townsend Medical and to be honest, I wasn't thrilled for the first couple of years that he went into practice with Dr. King the others. But the benefits outweight the negatives. You can almost always get seen by someone within a day of calling. It's the calling that can be frustrating, you often after to listen to recording b4 someone gets on the line and that can be awhile. But once they take your call, the work fast to meet whatever your need is.

PROS: Always a doctor or nurse pract. to see you
CONS: Trying to call there, sometimes you have to wait b/c they are so busy

4
★★★★☆

I've been a patient of Dr. Bigelow's for over 15 years now. I was with him b4 he moved into Townsend Medical and to be honest, I wasn't thrilled for the first couple of years that he went into practice with Dr. King the others. But the benefits outweight the negatives. You can almost always get seen by someone within a day of calling. It's the calling that can be frustrating, you often after to listen to recording b4 someone gets on the line and that can be awhile. But once they take your call, the work fast to meet whatever your need is.

PROS: Always a doctor or nurse pract. to see you
CONS: Trying to call there, sometimes you have to wait b/c they are so busy

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Well, I have also been a patient of Dr. King's for 25 years. However, I have not seen the man since he moved from his old office to the new and improved Townsend office. I am less than satisfied that I give this man money, but Pat or another Dr see me when I FINALLY get through to a person on thier automated phone system. Who wants to be on hold for 15 minutes to find out no one can see you for 2 months?!

Some people go into medicine to help people and establish relationships with their patients. Some are all about the money. Where do you fall into this spectrum Ray?

I am switching Dr.'s which is crazy difficult since no one likes to take new patients anymore. Actually my child's pediatrician helps a great deal he is a Saint. (Joel Dinverno in Grass Lake)

2
★★☆☆☆

Well, I have also been a patient of Dr. King's for 25 years. However, I have not seen the man since he moved from his old office to the new and improved Townsend office. I am less than satisfied that I give this man money, but Pat or another Dr see me when I FINALLY get through to a person on thier automated phone system. Who wants to be on hold for 15 minutes to find out no one can see you for 2 months?!

Some people go into medicine to help people and establish relationships with their patients. Some are all about the money. Where do you fall into this spectrum Ray?

I am switching Dr.'s which is crazy difficult since no one likes to take new patients anymore. Actually my child's pediatrician helps a great deal he is a Saint. (Joel Dinverno in Grass Lake)

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I just moved to Lansing Michigan and I still drive back to use these doctors. Dr. Ray King and Pat are two of the best health professionals you will find. I have been a patient since birth 25 years ago. They have always gone one step futher, and there bedside manner is impeccable. Yes since they built the new facility things seem more hurried, but what doesn't in this day in age. I can tell you they discovered rare, heart problems in my mother when many other doctors couldn't tell what was wrong and a specialist from U of M was ready to put a pacemaker in her.
Well that was 10 years ago, she still has no heart problems and no pacemaker thanks to the great people at townsend.

PROS: Foote testing facility below. Great Care
CONS: I dont like the other doctors on the left side of building.

5
★★★★★

I just moved to Lansing Michigan and I still drive back to use these doctors. Dr. Ray King and Pat are two of the best health professionals you will find. I have been a patient since birth 25 years ago. They have always gone one step futher, and there bedside manner is impeccable. Yes since they built the new facility things seem more hurried, but what doesn't in this day in age. I can tell you they discovered rare, heart problems in my mother when many other doctors couldn't tell what was wrong and a specialist from U of M was ready to put a pacemaker in her.
Well that was 10 years ago, she still has no heart problems and no pacemaker thanks to the great people at townsend.

PROS: Foote testing facility below. Great Care
CONS: I dont like the other doctors on the left side of building.

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My primary doctor is located in Townsend Medical Center. I have went there since I was a child. Dr. King was previously located on Hague in a house converted to an office. He has since expanded and added other staff and built a new building. These new staff have allowed him to take on new clients. The facility and parking area are much better. His staff are very nice and are very accomodating. Just recently, I called and received an appointment on the same day. You can usually call and get perscription refills same day as well. Their office even has some late and weekend hours. You can tell since the expansion that the visits seem more hurried, but the quality of service is still good.

4
★★★★☆

My primary doctor is located in Townsend Medical Center. I have went there since I was a child. Dr. King was previously located on Hague in a house converted to an office. He has since expanded and added other staff and built a new building. These new staff have allowed him to take on new clients. The facility and parking area are much better. His staff are very nice and are very accomodating. Just recently, I called and received an appointment on the same day. You can usually call and get perscription refills same day as well. Their office even has some late and weekend hours. You can tell since the expansion that the visits seem more hurried, but the quality of service is still good.

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I have been a patient at this doctor's office for 8 years. I can say that they have a wonderful facility, but I have not been satisfied with the bedside manners that I have received from the few doctor's I have seen. I personally like a friendly and personable doctor, who seems sincere and caring, which I have yet to find at this doctor's. Since I do not have to go to the doctor's much, I have not switched doctor's, mainly for the reason that if I become sick, they almost can immediately get you in because of the number of doctor's at the facility. Since they are such a large office, you can almost always find someone to you quickly and effectively.

PROS: Large office...can get you in immediately
CONS: Unfriendly doctor's

3
★★★☆☆

I have been a patient at this doctor's office for 8 years. I can say that they have a wonderful facility, but I have not been satisfied with the bedside manners that I have received from the few doctor's I have seen. I personally like a friendly and personable doctor, who seems sincere and caring, which I have yet to find at this doctor's. Since I do not have to go to the doctor's much, I have not switched doctor's, mainly for the reason that if I become sick, they almost can immediately get you in because of the number of doctor's at the facility. Since they are such a large office, you can almost always find someone to you quickly and effectively.

PROS: Large office...can get you in immediately
CONS: Unfriendly doctor's

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Dr. Ray King and Nurse Practitioner Pat Baumgardner are two of the most caring health providers in the area. When I've needed help, I've usually been able to see Pat the same day I call. Large, comfy waiting area, but I've seldom had to wait long enough to leaf through a magazine!

4
★★★★☆

Dr. Ray King and Nurse Practitioner Pat Baumgardner are two of the most caring health providers in the area. When I've needed help, I've usually been able to see Pat the same day I call. Large, comfy waiting area, but I've seldom had to wait long enough to leaf through a magazine!

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