Everett B. Sabree, OD

★★★★☆

About Everett B. Sabree, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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3.5 4
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Good doctor; kindly friendly assistant, comforting environment. I've known these people so long they feel like family, and they continue to give my eyes good service as well as are always available for last minute lense orders or other eye questions that may arise. The best place in town, better than Parelli.

2
★★★★★

Good doctor; kindly friendly assistant, comforting environment. I've known these people so long they feel like family, and they continue to give my eyes good service as well as are always available for last minute lense orders or other eye questions that may arise. The best place in town, better than Parelli.

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I have been a patient of Dr. Sabre and Dartmouth Street Vision for nearly a decade. Dr. Sabre is extremely kind and gentle, and I have great trust in his recommendations. They have always found a way to accommodate me when I needed last minute contacts or even appointments. In fact, they have gone out their way to make certain I have what I need. I highly recommend them.

2
★★★★★

I have been a patient of Dr. Sabre and Dartmouth Street Vision for nearly a decade. Dr. Sabre is extremely kind and gentle, and I have great trust in his recommendations. They have always found a way to accommodate me when I needed last minute contacts or even appointments. In fact, they have gone out their way to make certain I have what I need. I highly recommend them.

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At first this place seemed great but when I questioned the receptionist's error in my contacts order, instead of offering a solution to a simple problem, the receptionist become very defensive and even hung the phone up on me. When I called back she snotty asked "what do you want?" and denied that she had hung up the phone. This attitude prompted me to return my recently purchased contacts to the doctor's office. Upon arrival, I explained to the doctor that I would like my money back for the contacts because of how rudely I was treated by his staff. All he said was "Ok" and refunded my credit card. The whole time the receptionist is walking around the room but would never look me in the eye. Then I left.

Basically, this place lacks decent customer service and by not asking me about the siution demonstrates that the doctor does not care how his patients are treated.

0
★☆☆☆☆

At first this place seemed great but when I questioned the receptionist's error in my contacts order, instead of offering a solution to a simple problem, the receptionist become very defensive and even hung the phone up on me. When I called back she snotty asked "what do you want?" and denied that she had hung up the phone. This attitude prompted me to return my recently purchased contacts to the doctor's office. Upon arrival, I explained to the doctor that I would like my money back for the contacts because of how rudely I was treated by his staff. All he said was "Ok" and refunded my credit card. The whole time the receptionist is walking around the room but would never look me in the eye. Then I left.

Basically, this place lacks decent customer service and by not asking me about the siution demonstrates that the doctor does not care how his patients are treated.

Cons: snooty receptionist, hard to find, small glasses selection

.

My puppy chewed my glasses and I needed a new pair. I went to Dartmouth Street Vision Center to try to get a new pair on my lunch hour. They had a very small frame selection and I couldn't find anything that I liked. I ended up having to go to another store. The assistant was very nice and tried to help me find frames that would look good on me. The prices of the frames were less expensive than several other stores I went to.

PROS: great service, friendly assistant
CONS: very small frame selection

3
★★★☆☆

My puppy chewed my glasses and I needed a new pair. I went to Dartmouth Street Vision Center to try to get a new pair on my lunch hour. They had a very small frame selection and I couldn't find anything that I liked. I ended up having to go to another store. The assistant was very nice and tried to help me find frames that would look good on me. The prices of the frames were less expensive than several other stores I went to.

PROS: great service, friendly assistant
CONS: very small frame selection

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