Eye Elements: Hung Teri OD

★★☆☆☆
  • 8400 Holcomb Bridge Rd 440

    Alpharetta, GA 30022

    Map & Directions
  • 770-645-1222

About Eye Elements: Hung Teri OD

Health & Medical

Health & Medical
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I could not use my new glasses. After my insurance covered a re-make, I still had problems seeing. Eye Elements did not offer help after the second pair. After my insurance kicked into a new year, I went to my old eye doctor (less convenient location) and got a better prescription and used the previous frames. I had to pay another $200 in lenses, but at least I am now using the old frames from Eye Elements. My old eye doctor's optician is willing to go to bat with insurance companies until the customer is happy. I did not get that at Eye Elements.

1
★☆☆☆☆

I could not use my new glasses. After my insurance covered a re-make, I still had problems seeing. Eye Elements did not offer help after the second pair. After my insurance kicked into a new year, I went to my old eye doctor (less convenient location) and got a better prescription and used the previous frames. I had to pay another $200 in lenses, but at least I am now using the old frames from Eye Elements. My old eye doctor's optician is willing to go to bat with insurance companies until the customer is happy. I did not get that at Eye Elements.

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Great staff, however they were unable to get me into glasses I could use. Spent several hundred dollars and was stuck with un-usable glasses after my insurance made them a second time. They made no effort to help me out after insurance. I believe the prescription was wrong since the lenses were the exact same as my old ones.

After waiting for the next claim year to start, I went back to my previous doctor closer to Highway 9 on Holcomb Bridge and they were able to help me into glasses I could wear. I was able to re-use the frames, but had to pay another $200+ in lenses.

I would recommend trying elsewhere.

0
★☆☆☆☆

Great staff, however they were unable to get me into glasses I could use. Spent several hundred dollars and was stuck with un-usable glasses after my insurance made them a second time. They made no effort to help me out after insurance. I believe the prescription was wrong since the lenses were the exact same as my old ones.

After waiting for the next claim year to start, I went back to my previous doctor closer to Highway 9 on Holcomb Bridge and they were able to help me into glasses I could wear. I was able to re-use the frames, but had to pay another $200+ in lenses.

I would recommend trying elsewhere.

.

They really go out of the way to take care of you. Made sure my prescription was just right. Also, they took great care of my elderly grandma, and took their time and really explain everything to her.

2
★★★★★

They really go out of the way to take care of you. Made sure my prescription was just right. Also, they took great care of my elderly grandma, and took their time and really explain everything to her.

Editorial from

Vision center offers eye exams, refractive surgery and a large selection of glasses, sunglasses and contact lenses.

 

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