Family & Cosmetic Dental Care: Dr. Mitul R. Patel, DDS

★★★★☆
  • 2627 Peachtree Pkwy #440

    Suwanee, GA 30024

    Map & Directions
  • 770-888-3384

About Family & Cosmetic Dental Care: Dr. Mitul R. Patel, DDS

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Health & Medical

Health & Medical
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I left Dr. Patel's office this morning just blown away by the genuine care and concern of the staff. Right from the initial phone call with Elizabeth who was so kind and helpful even at 7:15am to the one-on-one consult with Dr. Patel himself...I felt comfortable, very well-informed, and actually very much enjoyed myself. Sometimes going to a dentist office can be stressful or a hassle, but the hygienists, office managers and assistants worked efficiently as a team to create a flawless, friendly and welcoming environment. Each staff member was extremely personable and helpful, answering all my questions and providing ample assistance with future scheduling, insurance filing, referrals to an oral surgeon and necessary procedures, ect. I never felt pressured, uncomfortable or uneasy in this office (which is a beautiful, state-of-the-art facility) The environment created was a very positive and genuine one. I really felt each staff member cared personally for me and wanted to help me in any way possible. I'm actually looking forward to my follow up appointment.
Can't stress this enough... if you're looking for a dentist, call them up! They will get you in VERY quickly and you will love them!

5
★★★★★

I left Dr. Patel's office this morning just blown away by the genuine care and concern of the staff. Right from the initial phone call with Elizabeth who was so kind and helpful even at 7:15am to the one-on-one consult with Dr. Patel himself...I felt comfortable, very well-informed, and actually very much enjoyed myself. Sometimes going to a dentist office can be stressful or a hassle, but the hygienists, office managers and assistants worked efficiently as a team to create a flawless, friendly and welcoming environment. Each staff member was extremely personable and helpful, answering all my questions and providing ample assistance with future scheduling, insurance filing, referrals to an oral surgeon and necessary procedures, ect. I never felt pressured, uncomfortable or uneasy in this office (which is a beautiful, state-of-the-art facility) The environment created was a very positive and genuine one. I really felt each staff member cared personally for me and wanted to help me in any way possible. I'm actually looking forward to my follow up appointment.
Can't stress this enough... if you're looking for a dentist, call them up! They will get you in VERY quickly and you will love them!

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Love Dr Patel and his staff! You will receive excellent personalized care at this lovely office!

5
★★★★★

Love Dr Patel and his staff! You will receive excellent personalized care at this lovely office!

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Mitul Patel actively advertises through home mailers his introductory "$99 exam, X-Ray, & cleaning" program. His home flyer advertising program is very persistent and ongoing. We have been getting them for what seems like months. One would think he would have all the business he could handle using this $99 introductory program. It sounds great on paper.

Unfortunately, I know why he advertises so much. It is to keep a steady stream of prospects coming into his office. He and his office manager (which they don't disclose as his wife) actively screen their prospects to find out if you have any negative propensities towards dentists. They have a paranoid streak about them regarding this. Patel is upbeat and cheerful at first meeting and does his best to put you in a similar state. However, if you don't respond in kind, he becomes suspicious and insulted by it. In my case, I told him that a couple of dental hygienists over the years had told me some inside trade secrets that some hygienists are pressured to upsell additional product and services for commissions as well as some practices shutting down necessitating me to find a new dentist.

Upselling is part of most businesses, so that in itself is not a crime. However, Patel is like a cobra waiting to strike. He wants to prime and groom you for the inevitable upsell and if you are a bit cautious like I am who prefers to develop a relationship before agreeing to all sorts of dental procedures, he won't like it. For me, I wanted the $99 cleaning to see how it went and then go from there. I won't let anyone badger me into additional services until I get to know the dental practice first.

Patel reveals his true colors by stating that "I am not a good fit" for his practice. Why am I not a good fit? Because I am not jumping for joy in getting my teeth cleaned? Because I am not prepared to spend hundreds of dollars in additional services without first establishing a relationship? Because I am not immediately subservient and obedient to his "superior" presence? How hard would it have been to have a hygienist come to my chair and clean my teeth first, then go from there? i've had it done many times without any drama. And it doesn't require the presence of the dentist, only the hygienist.

But the gotcha is that you won't be "rewarded" with the $99 cleaning unless Patel gets the sense you are open and agreeable to his "advice" (sales pitch) for more work. I didn't know anything about him until I started reading some online complaints about him. I also discovered on the Georgia Board of Dentistry where he was found engaging in unprofessional conduct in 2008. He was put on probation until 2010. Four years later, he now appears to engage in "bait and switch" tactics to mention unseemly screening tactics.

In any case, after he said "I wasn't a good fit", I knew he wanted me to leave. And I left peacefully without any drama simply stunned at the experience. Under normal circumstances, I would normally just let it go but something bugged me about the incident which lead me to checking his professional background. No need to take my word for it, just go to the Georgia Board of Dentistry website and look him up. You will find a legal reprimand.

At 35, Patel is a young dentist who still needs to mature and grow up. His need to feed his ego and status is going to hurt him unless he reigns it in. HIs ambition and desperation to generate sales comes through loud and clear to those who have been around the block. He has a nice staff and facilities. Too bad he is too immature and tarnishes the experience. Engaging in $99 introductory programs is fine as long as he sees it through. Otherwise, I won't be the only person accusing him of "bait and switch" tactics.

For a dental practice that has supposedly been around for years, he sure does do a lot of aggressive advertising and selling. I don't recommend him at all. Very untrustworthy.

1
★☆☆☆☆

Mitul Patel actively advertises through home mailers his introductory "$99 exam, X-Ray, & cleaning" program. His home flyer advertising program is very persistent and ongoing. We have been getting them for what seems like months. One would think he would have all the business he could handle using this $99 introductory program. It sounds great on paper.

Unfortunately, I know why he advertises so much. It is to keep a steady stream of prospects coming into his office. He and his office manager (which they don't disclose as his wife) actively screen their prospects to find out if you have any negative propensities towards dentists. They have a paranoid streak about them regarding this. Patel is upbeat and cheerful at first meeting and does his best to put you in a similar state. However, if you don't respond in kind, he becomes suspicious and insulted by it. In my case, I told him that a couple of dental hygienists over the years had told me some inside trade secrets that some hygienists are pressured to upsell additional product and services for commissions as well as some practices shutting down necessitating me to find a new dentist.

Upselling is part of most businesses, so that in itself is not a crime. However, Patel is like a cobra waiting to strike. He wants to prime and groom you for the inevitable upsell and if you are a bit cautious like I am who prefers to develop a relationship before agreeing to all sorts of dental procedures, he won't like it. For me, I wanted the $99 cleaning to see how it went and then go from there. I won't let anyone badger me into additional services until I get to know the dental practice first.

Patel reveals his true colors by stating that "I am not a good fit" for his practice. Why am I not a good fit? Because I am not jumping for joy in getting my teeth cleaned? Because I am not prepared to spend hundreds of dollars in additional services without first establishing a relationship? Because I am not immediately subservient and obedient to his "superior" presence? How hard would it have been to have a hygienist come to my chair and clean my teeth first, then go from there? i've had it done many times without any drama. And it doesn't require the presence of the dentist, only the hygienist.

But the gotcha is that you won't be "rewarded" with the $99 cleaning unless Patel gets the sense you are open and agreeable to his "advice" (sales pitch) for more work. I didn't know anything about him until I started reading some online complaints about him. I also discovered on the Georgia Board of Dentistry where he was found engaging in unprofessional conduct in 2008. He was put on probation until 2010. Four years later, he now appears to engage in "bait and switch" tactics to mention unseemly screening tactics.

In any case, after he said "I wasn't a good fit", I knew he wanted me to leave. And I left peacefully without any drama simply stunned at the experience. Under normal circumstances, I would normally just let it go but something bugged me about the incident which lead me to checking his professional background. No need to take my word for it, just go to the Georgia Board of Dentistry website and look him up. You will find a legal reprimand.

At 35, Patel is a young dentist who still needs to mature and grow up. His need to feed his ego and status is going to hurt him unless he reigns it in. HIs ambition and desperation to generate sales comes through loud and clear to those who have been around the block. He has a nice staff and facilities. Too bad he is too immature and tarnishes the experience. Engaging in $99 introductory programs is fine as long as he sees it through. Otherwise, I won't be the only person accusing him of "bait and switch" tactics.

For a dental practice that has supposedly been around for years, he sure does do a lot of aggressive advertising and selling. I don't recommend him at all. Very untrustworthy.

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I've received dental care from Dr. Patel and staff for almost 1 year now. They've been WONDERFUL! I could tell from the initial cleaning and consultation, I'd found my new dental office! :-) Dr. Patel was professional, he listened to my concerns, gave his recommendation, and provided the care needed. The office staff was and has always been friendly/polite, professional, clear and prompt with all billing and appointment setting. The facility is always clean and comfortable for me. Being a sports fan, I love being able to watch ESPN while receiving treatment!!! Per my treatment plan, I've just had my 6 month braces removed, and I'm currently enjoying my new smile! :-)

5
★★★★★

I've received dental care from Dr. Patel and staff for almost 1 year now. They've been WONDERFUL! I could tell from the initial cleaning and consultation, I'd found my new dental office! :-) Dr. Patel was professional, he listened to my concerns, gave his recommendation, and provided the care needed. The office staff was and has always been friendly/polite, professional, clear and prompt with all billing and appointment setting. The facility is always clean and comfortable for me. Being a sports fan, I love being able to watch ESPN while receiving treatment!!! Per my treatment plan, I've just had my 6 month braces removed, and I'm currently enjoying my new smile! :-)

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We've been going to this practice for six years, and have been extremely pleased with the professionalism, knowledge and friendliness of the staff, as well as the meticulously clean office. Only once in six years have we had an insurance issue, and it was the fault of the insurance company, not this practice. In fact, Tina called on my behalf to get the situation straightened out which resulted in a credit on our account. They don't try to sell products the way other dental practices do, and its obvious that their goal is to make each patient feel welcome and comfortable. As a happy side note? We've NEVER waited more than 5 minutes in the waiting area. AMAZing practice. Highly recommended to any one in need of dental care.

5
★★★★★

We've been going to this practice for six years, and have been extremely pleased with the professionalism, knowledge and friendliness of the staff, as well as the meticulously clean office. Only once in six years have we had an insurance issue, and it was the fault of the insurance company, not this practice. In fact, Tina called on my behalf to get the situation straightened out which resulted in a credit on our account. They don't try to sell products the way other dental practices do, and its obvious that their goal is to make each patient feel welcome and comfortable. As a happy side note? We've NEVER waited more than 5 minutes in the waiting area. AMAZing practice. Highly recommended to any one in need of dental care.

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I am glad that I found a dentist that makes me feel comfortable, because I hate going to the dentist. Really Dr. and his team is great. They are so caring.

3
★★★★★

I am glad that I found a dentist that makes me feel comfortable, because I hate going to the dentist. Really Dr. and his team is great. They are so caring.

.

I have had major dental work done at this office. Although the work was satisfactory, the office was inefficient in its handling of claims and billing.

2
★★☆☆☆

I have had major dental work done at this office. Although the work was satisfactory, the office was inefficient in its handling of claims and billing.

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0 out of 1 people found this review helpful.

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Amazing doctor, staff and facility. Never been to a dentist office before as caring as dr. patel and his staff were. My wife and I are thrilled to find someone in the Johns creek community that we can feel comfortable with. I had my entire mouth treated over time and now my mouth feels great. Thanks to Dr. Patel, I am glad to have found a dentist that has helped my family with great care. Thank you.

5
★★★★★

Amazing doctor, staff and facility. Never been to a dentist office before as caring as dr. patel and his staff were. My wife and I are thrilled to find someone in the Johns creek community that we can feel comfortable with. I had my entire mouth treated over time and now my mouth feels great. Thanks to Dr. Patel, I am glad to have found a dentist that has helped my family with great care. Thank you.

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1 out of 1 people found this review helpful.

.

I first took my 2 kids to visit Dr. Mitul Patels office last summer after my neighbor had mentioned how wonderful he and his staff were in treating her and her family. Not only was he gentle in his care, but he and his staff starting with the receptionist made us feel part of the family and took their time to educate me on what was happening with my kids mouths. Since then me and my husband have seen Dr. Patel and his approach in explaining to us where we stand with our mouths has made me feel so comfortable in going to see his office for my dental care. I have been to couple other dentists in the past but Dr. patels approach was like no other. Not to mention they have the best technology in their office like no other. If you live anywhere in the north atlanta areas I would highly recommend visiting Dr. Mitul Patel. First class staff and service.

5
★★★★★

I first took my 2 kids to visit Dr. Mitul Patels office last summer after my neighbor had mentioned how wonderful he and his staff were in treating her and her family. Not only was he gentle in his care, but he and his staff starting with the receptionist made us feel part of the family and took their time to educate me on what was happening with my kids mouths. Since then me and my husband have seen Dr. Patel and his approach in explaining to us where we stand with our mouths has made me feel so comfortable in going to see his office for my dental care. I have been to couple other dentists in the past but Dr. patels approach was like no other. Not to mention they have the best technology in their office like no other. If you live anywhere in the north atlanta areas I would highly recommend visiting Dr. Mitul Patel. First class staff and service.

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1 out of 1 people found this review helpful.

More about Family & Cosmetic Dental Care: Dr. Mitul R. Patel, DDS

Welcome to Family & Cosmetic Dental Care, where your oral health and comfort is our first priority. Our family-friendly practice treats patients of all ages, from grandparents to grandchildren and everyone in between. We proudly provide quality dental care to all of the North Atlanta communities and surrounding areas. Our services include but are not limited to general dentistry, cosmetic dentistry, teeth whitening, dental implants, and much more. We'll be glad to hear from you if you have any questions.

 

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