Ferne N. Cummings, MD

★☆☆☆☆

About Ferne N. Cummings, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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Absolutely the worst staff (billing, office manager, receptionist) at a doctor's office that I have ever experienced. The doctor should take more time to educate the staff on how to follow through and take care of customers...or they won't come back! I know we as patients have a choice and I will not return to this doctor, not because of incompetence, but because of the way they conduct business!

1
★☆☆☆☆

Absolutely the worst staff (billing, office manager, receptionist) at a doctor's office that I have ever experienced. The doctor should take more time to educate the staff on how to follow through and take care of customers...or they won't come back! I know we as patients have a choice and I will not return to this doctor, not because of incompetence, but because of the way they conduct business!

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This is by far the worst dr. office I have ever been to in my life. The staff is very unconcerned, They will not return calls, the dr. will not talk to you on the phone about anything, You have to make an office visit to get lab results, won't renew prescriptions in a timely manner causing you to run out of medication and they don't seem to care about that either.
Also when she faxes a prescription to a pharmacist, it is still coming up under the former dr. name and they are not concerned about changing it. I would not recommend this office to anyone. The turnover of the front office staff is very frequent so when you call, they are unfamiliar with you and your case. I am in the medical field myself and I would not send my dog to this office.

1
★☆☆☆☆

This is by far the worst dr. office I have ever been to in my life. The staff is very unconcerned, They will not return calls, the dr. will not talk to you on the phone about anything, You have to make an office visit to get lab results, won't renew prescriptions in a timely manner causing you to run out of medication and they don't seem to care about that either.
Also when she faxes a prescription to a pharmacist, it is still coming up under the former dr. name and they are not concerned about changing it. I would not recommend this office to anyone. The turnover of the front office staff is very frequent so when you call, they are unfamiliar with you and your case. I am in the medical field myself and I would not send my dog to this office.

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