Frances H. Yuan, MD

★★★★☆
  • 25775 Mcbean Parkway Suite 118

    Valencia, CA 91355

    Map & Directions
  • 661-424-8848

About Frances H. Yuan, MD

Categories
  • Ob-Gyn

Health & Medical

Health & Medical
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Dr. Yuan could be a great doctor for all I know, but her office staff and policy of "prove that you're pregnant" before being allowed to make an OB appointment is ridiculous. I have already had an ultrasound, seen the heartbeat, had two hcg levels drawn ...I know that I'm pregnant. I've offered to email my results, but they "don't do email" I am not allowed to make an OB appointment with this physician until I go into their office and offer up some pee to prove that I'm pregnant?! Give me a break! Do they treat ALL their patients like idiots? The front office staff is a bunch of Bryman dropouts with attitudes of superiority and indifference. After many attempts to work things out with this office, just trying to make a OB appointment, I gave up. It took 20 minutes of being on hold, then being transferred twice to the wrong people, put on hold again ...and then disconnected that I realized this group is going to do nothing but cause me undue stress for the duration of my pregnancy. As I said, Dr. Yuan could be a great doctor, but her staff and policy is so bad that I'll never know.

3
★★★☆☆

Dr. Yuan could be a great doctor for all I know, but her office staff and policy of "prove that you're pregnant" before being allowed to make an OB appointment is ridiculous. I have already had an ultrasound, seen the heartbeat, had two hcg levels drawn ...I know that I'm pregnant. I've offered to email my results, but they "don't do email" I am not allowed to make an OB appointment with this physician until I go into their office and offer up some pee to prove that I'm pregnant?! Give me a break! Do they treat ALL their patients like idiots? The front office staff is a bunch of Bryman dropouts with attitudes of superiority and indifference. After many attempts to work things out with this office, just trying to make a OB appointment, I gave up. It took 20 minutes of being on hold, then being transferred twice to the wrong people, put on hold again ...and then disconnected that I realized this group is going to do nothing but cause me undue stress for the duration of my pregnancy. As I said, Dr. Yuan could be a great doctor, but her staff and policy is so bad that I'll never know.

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I just had enough and am in the process of looking for a new doctor. It's like pulling teeth to get call backs. Usually takes 3 days. I took a week to get results back from a test she sent me to the hospital for. When I called for my results it took 3 days as usual for them to get back to me and then they had no idea what I was talking about. They called the hospital to find out what it was and had it faxed over. Of course the doctor wasn't in and it would take 2 more days for them to get back to me. One time called for something important and the girls up front never gave them the message. When I go for an appointment she is always overbooked and I have to wait 1-2 hours to see her.

4
★★★★☆

I just had enough and am in the process of looking for a new doctor. It's like pulling teeth to get call backs. Usually takes 3 days. I took a week to get results back from a test she sent me to the hospital for. When I called for my results it took 3 days as usual for them to get back to me and then they had no idea what I was talking about. They called the hospital to find out what it was and had it faxed over. Of course the doctor wasn't in and it would take 2 more days for them to get back to me. One time called for something important and the girls up front never gave them the message. When I go for an appointment she is always overbooked and I have to wait 1-2 hours to see her.

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Dr. Yuan delivered two of my children. She has a great bedside manner and made me feel comfortable each time. After my children were born each time she did a very throrough 6 week check up and answered all my questions I had. She was wonderful!

5
★★★★★

Dr. Yuan delivered two of my children. She has a great bedside manner and made me feel comfortable each time. After my children were born each time she did a very throrough 6 week check up and answered all my questions I had. She was wonderful!

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She took care of all my pregnancy with my second child . I had a complicated pregnancy that require for me to see different specialist and have regular testings and check ups . She was very concern and always took care of what was needed to make my pregnancy and delivery a success . She did my surgery with no complications.

5
★★★★★

She took care of all my pregnancy with my second child . I had a complicated pregnancy that require for me to see different specialist and have regular testings and check ups . She was very concern and always took care of what was needed to make my pregnancy and delivery a success . She did my surgery with no complications.

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I saw Dr. Yuan while pregnant and she also was the first doctor with me when I went into the hospital to give birth. I had a good experience with her in the hospital. She is not overly friendly, but more quiet and professional. During my second pregnancy, I had done some research online about getting my tubes tied and asked her some questions. She was disturbed at some of the information shared. I told her that I could email her the source so that she could look at. She gladly accepted the offer-- and responded promptly after getting the email and reviewing it. I was impressed at that.

4
★★★★☆

I saw Dr. Yuan while pregnant and she also was the first doctor with me when I went into the hospital to give birth. I had a good experience with her in the hospital. She is not overly friendly, but more quiet and professional. During my second pregnancy, I had done some research online about getting my tubes tied and asked her some questions. She was disturbed at some of the information shared. I told her that I could email her the source so that she could look at. She gladly accepted the offer-- and responded promptly after getting the email and reviewing it. I was impressed at that.

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I saw her toward the end of my pregnancy. She was quiet and listened to all my concerns. She asked questions and was really interested in what my answers were. She was very gentle (some of those exams can hurt). I saw her twice and both times she was extremely nice and concerned.

5
★★★★★

I saw her toward the end of my pregnancy. She was quiet and listened to all my concerns. She asked questions and was really interested in what my answers were. She was very gentle (some of those exams can hurt). I saw her twice and both times she was extremely nice and concerned.

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