Frank Cardello, MD

★★★☆☆
  • 1042 Huguenot Avenue

    Staten Island, NY 10312

    Map & Directions
  • 718-317-7556

About Frank Cardello, MD

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  • Surgeons
  • Doctors
  • Geriatric Doctors
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Health & Medical
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Absolutely horrible. I can't believe they can't answer phone calls. No emergency option, nothing. How can he run a practice making patients wait hours after having to call at least 10 times to get an appointment.

0
★☆☆☆☆

Absolutely horrible. I can't believe they can't answer phone calls. No emergency option, nothing. How can he run a practice making patients wait hours after having to call at least 10 times to get an appointment.

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I originally wrote in a very bad review when I was very upset about the doctor and his staff. But he has since redeemed himself somewhat. So I just wanted to be fair and write in and say that he seems like a decent doctor. I did, however, have issues with his office leaving me hanging and not returning my calls, so if you can deal with that, you're in better shape than me.

3
★★★☆☆

I originally wrote in a very bad review when I was very upset about the doctor and his staff. But he has since redeemed himself somewhat. So I just wanted to be fair and write in and say that he seems like a decent doctor. I did, however, have issues with his office leaving me hanging and not returning my calls, so if you can deal with that, you're in better shape than me.

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Dr. Cardello is our family's doctor. From my grandmother to my husband to my in-laws, this is the general practitioner that everybody goes to see. He has a very pleasant bedside manner and though we feel confident in his medical decisions, he does refer patients to specialists when necessary.

There is only one examination room in the office, so waiting time can be extensive, as one patient needs to be completely done before the next can even go inside. We have waited three and four hours in his waiting room. Another problem is that he only employs one staff member, so that telephone calls are not always answered as promptly as one would like. However, there is never a nasty response when you call a few times for the same reason. Additionally, the office is on a narrow, but busy street with no parking lot, so you must find parking on the residential streets surrounding his office.

PROS: Competant, pleasant doctor.
CONS: Waiting time.

4
★★★★☆

Dr. Cardello is our family's doctor. From my grandmother to my husband to my in-laws, this is the general practitioner that everybody goes to see. He has a very pleasant bedside manner and though we feel confident in his medical decisions, he does refer patients to specialists when necessary.

There is only one examination room in the office, so waiting time can be extensive, as one patient needs to be completely done before the next can even go inside. We have waited three and four hours in his waiting room. Another problem is that he only employs one staff member, so that telephone calls are not always answered as promptly as one would like. However, there is never a nasty response when you call a few times for the same reason. Additionally, the office is on a narrow, but busy street with no parking lot, so you must find parking on the residential streets surrounding his office.

PROS: Competant, pleasant doctor.
CONS: Waiting time.

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