Frank J. Twarog, MD

★★★☆☆

About Frank J. Twarog, MD

Categories
  • Allergists & Immunologists
  • Pediatricians

Health & Medical

Health & Medical
More choices in Concord:
Resultset_next

Eye Center

42 Woodside Ave Winthrop, MA

Resultset_next

Allergy & Asthma Clinic

16 Clarke St Lexington, AL

2.5 4
Hi! Sign in to let us know how Frank J. Twarog, MD was?
Write a Review
.

I do not know what is going on at Dr. Twarog's Concord MA office. They said they left a message on my phone that my Feb. 4 appointment was cancelled due to the doctor's shortened schedule. I called 2 days before the appt to confirm and found this out. No message was ever left. The rescheduled appt would be May! And it took 3 months to get the Feb. date!
Also if you call the office you are put through to the Emergency Answering Service even though the office is still open until 4 pm. There is no way to leave a message for the doctor. This has happened on 3 separate afternoons. On Feb 2, 2010, I had asked for the script to refill my prescriptions because of the much delayed May appt. As of Feb. 12, I still have not seen them. What is going on? This is very poor customer service and a potential health risk. The office should never block calls if you need to speak to someone or even leave a message and they have not closed for the day (the Emergency Operator confirmed that).

2
★★☆☆☆

I do not know what is going on at Dr. Twarog's Concord MA office. They said they left a message on my phone that my Feb. 4 appointment was cancelled due to the doctor's shortened schedule. I called 2 days before the appt to confirm and found this out. No message was ever left. The rescheduled appt would be May! And it took 3 months to get the Feb. date!
Also if you call the office you are put through to the Emergency Answering Service even though the office is still open until 4 pm. There is no way to leave a message for the doctor. This has happened on 3 separate afternoons. On Feb 2, 2010, I had asked for the script to refill my prescriptions because of the much delayed May appt. As of Feb. 12, I still have not seen them. What is going on? This is very poor customer service and a potential health risk. The office should never block calls if you need to speak to someone or even leave a message and they have not closed for the day (the Emergency Operator confirmed that).

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I would not recommend Dr. Twarog to adult patients. He may be great with children, but he spoke to me as though I was a child myself and I didn't feel like he listened to me or heard what I wanted to get out of the appointment. Instead I got the same speech from a nurse that I got when I was 15 and was sat down in front of a DVD about dust mites. Not helpful.

2
★★☆☆☆

I would not recommend Dr. Twarog to adult patients. He may be great with children, but he spoke to me as though I was a child myself and I didn't feel like he listened to me or heard what I wanted to get out of the appointment. Instead I got the same speech from a nurse that I got when I was 15 and was sat down in front of a DVD about dust mites. Not helpful.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had to wait 3 months for an appointment to consult with Dr. Twarog, for dibilitating allergic symptoms. The day of my appointment, I was accidentally late by 25 minutes, due to road closures I was not aware of, and when I arrived at the office, I was told "You need to reschedule." Their first available appointment was 3 months from then. There was no apology, no explanation other than "The doctor runs on time." My appointment would have run short, regardless, because my pregnancy would keep them from doing full testing. I was outraged and upset. Talk about terrible customer service. Stay away from Dr. Twarog's office! They don't care about their patients.

1
★☆☆☆☆

I had to wait 3 months for an appointment to consult with Dr. Twarog, for dibilitating allergic symptoms. The day of my appointment, I was accidentally late by 25 minutes, due to road closures I was not aware of, and when I arrived at the office, I was told "You need to reschedule." Their first available appointment was 3 months from then. There was no apology, no explanation other than "The doctor runs on time." My appointment would have run short, regardless, because my pregnancy would keep them from doing full testing. I was outraged and upset. Talk about terrible customer service. Stay away from Dr. Twarog's office! They don't care about their patients.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

We first had to see Dr. Twarog after a severe allergic reaction by .my 1 year old. That was 4 years ago. We absolutely have had the best experiences with Dr. Twarog and his practice. I love the call in hours too. We couldn't ask for a better allergist.

5
★★★★★

We first had to see Dr. Twarog after a severe allergic reaction by .my 1 year old. That was 4 years ago. We absolutely have had the best experiences with Dr. Twarog and his practice. I love the call in hours too. We couldn't ask for a better allergist.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Frank J. Twarog, MD, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review