Frank L. Zhan, PT

★☆☆☆☆

About Frank L. Zhan, PT

Categories
  • Physical Therapists

Health & Medical

Health & Medical
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2 W 45th St 404 New York, NY

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Although the physical therapists at this office are nice and helpful, I want to make note that the staff here are ABSOLUTELY ridiculous.

They have a horrible attitude towards patients and they do not care for the patients. They do not see their patients as people who are ill. They don't care why you are here, and if they don't like you they would mistreat you. They are rude, disrespectful, and spends their time at work chatting and gossiping. When they are asked to help translate between doctor and patient, they never deliver the actual message between either doctor or patient. They don't translate to the doctor what the patient has asked, AND they answer the patient's question with their own opinion without even telling the doctor what the patient has asked.

1
★☆☆☆☆

Although the physical therapists at this office are nice and helpful, I want to make note that the staff here are ABSOLUTELY ridiculous.

They have a horrible attitude towards patients and they do not care for the patients. They do not see their patients as people who are ill. They don't care why you are here, and if they don't like you they would mistreat you. They are rude, disrespectful, and spends their time at work chatting and gossiping. When they are asked to help translate between doctor and patient, they never deliver the actual message between either doctor or patient. They don't translate to the doctor what the patient has asked, AND they answer the patient's question with their own opinion without even telling the doctor what the patient has asked.

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Small office - not an inviting environment. Poor location, had to wait, then did not take my insurance plan, overall would say probably not recommended. THere are lots of therapy offices and I will definitely try another one rather than return. Will say that everyone is polite but otherwise not a five star but one or two.

1
★☆☆☆☆

Small office - not an inviting environment. Poor location, had to wait, then did not take my insurance plan, overall would say probably not recommended. THere are lots of therapy offices and I will definitely try another one rather than return. Will say that everyone is polite but otherwise not a five star but one or two.

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