Gailya L. Axam, DDS

★★★★☆
  • 175 Trinity Avenue South West Suite 100

    Atlanta, GA 30303

    Map & Directions
  • 404-577-9020

About Gailya L. Axam, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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My initial visit to Dr. Axam was right after breaking a tooth. She was great, saw my right away, and my insurance covered the temporary filling she gave me. She is a nice enough person but be careful of her staff. They pumped up her prices by labeling a subsequent routine follow-up visit they had scheduled as another emergency visit that I requested. My insurance refused to pay so it left me paying out-of-pocket. Then when they called to schedule a cleaning I refused to accept it until they told me my out-of-pocket expense... this caused an angry response labeling me as having issues. Yes, I do and my biggest issue is you calling me to schedule appointments that are not wanted or needed. Stop calling me, I'm not coming back.

In today's economy things are tight... perhaps for dentist too but don't try to get it all out of one patient. They pushed a bag of toiletries with toothpaste, plaque dye, floss, and other junk in a clear plastic bag for over inflated prices; then they want to push their Oral-B toothbrush. That stuff cost almost $40 and my wife pointed out that she can get it all at Walgreens for less than $9. This seems a likely enough venue to relate my experience and it was not pleasant. Watch that staff when they smile, they lie, hold your wallet tight.

1
★☆☆☆☆

My initial visit to Dr. Axam was right after breaking a tooth. She was great, saw my right away, and my insurance covered the temporary filling she gave me. She is a nice enough person but be careful of her staff. They pumped up her prices by labeling a subsequent routine follow-up visit they had scheduled as another emergency visit that I requested. My insurance refused to pay so it left me paying out-of-pocket. Then when they called to schedule a cleaning I refused to accept it until they told me my out-of-pocket expense... this caused an angry response labeling me as having issues. Yes, I do and my biggest issue is you calling me to schedule appointments that are not wanted or needed. Stop calling me, I'm not coming back.

In today's economy things are tight... perhaps for dentist too but don't try to get it all out of one patient. They pushed a bag of toiletries with toothpaste, plaque dye, floss, and other junk in a clear plastic bag for over inflated prices; then they want to push their Oral-B toothbrush. That stuff cost almost $40 and my wife pointed out that she can get it all at Walgreens for less than $9. This seems a likely enough venue to relate my experience and it was not pleasant. Watch that staff when they smile, they lie, hold your wallet tight.

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I have been to Dr. Axam's office on several occassions (unfortantely need a lot of fillings) and have even taken my four year old there. I have always had very pleasant experiences with the people at the front desk as well as the dental assistants. I have always been treated as the only patient they have. Dr. Axam is a very good dentist and a genius with anesthetics...no pain and no saggy face afterwards. She is very patient and takes time to answer all of my questions and give me the real deal on what needs to be done. I am not fond of their location or the overall appearance of the offices. But as for the staff, the dentist, and the experience...i won't be going to another dentist.

2
★★★★☆

I have been to Dr. Axam's office on several occassions (unfortantely need a lot of fillings) and have even taken my four year old there. I have always had very pleasant experiences with the people at the front desk as well as the dental assistants. I have always been treated as the only patient they have. Dr. Axam is a very good dentist and a genius with anesthetics...no pain and no saggy face afterwards. She is very patient and takes time to answer all of my questions and give me the real deal on what needs to be done. I am not fond of their location or the overall appearance of the offices. But as for the staff, the dentist, and the experience...i won't be going to another dentist.

Pros: Pleasant staff, great service, wonderful dentist

Cons: location and appearance of offices

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First let me say this is my first time filling out a review like this online. I am just very disgusted with the service i have recieved at this office and want to voice my opinion.

I was refered to this dentist by a relative so i expected great service. After getting there on time i had to sit around for almost 25 minutes before i went into a room. The whole time i was there i felt rushed and could not get my questions answered thoroughly, i felt as if i was bothering them with questions. My second visit went fine but after the visit the amount they initially quoted me went up drastically and i began to have MAJOR problems with the office manager (MiMi) regarding the charges. This so called office manager started getting an attitude with me asking questions about my bill. After doing some searches online i have found other people that have had billing problems with this office. Other people claim to have been told one price initially and then charged another price later.

The service is horrible.
The location is bad.
there are much better dentist in atlanta, i would not recommend this dentist to ANYONE.

0
★☆☆☆☆

First let me say this is my first time filling out a review like this online. I am just very disgusted with the service i have recieved at this office and want to voice my opinion.

I was refered to this dentist by a relative so i expected great service. After getting there on time i had to sit around for almost 25 minutes before i went into a room. The whole time i was there i felt rushed and could not get my questions answered thoroughly, i felt as if i was bothering them with questions. My second visit went fine but after the visit the amount they initially quoted me went up drastically and i began to have MAJOR problems with the office manager (MiMi) regarding the charges. This so called office manager started getting an attitude with me asking questions about my bill. After doing some searches online i have found other people that have had billing problems with this office. Other people claim to have been told one price initially and then charged another price later.

The service is horrible.
The location is bad.
there are much better dentist in atlanta, i would not recommend this dentist to ANYONE.

Pros: Nothing

Cons: Poor customer service, questionable billing practices...

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The staff was very polite and helpful. There are no hidden cost you know what your total cost is before service is render. I had two extraction and felt no pain. Dr. Axam is very friendly and great at her job. She did a crown for my son. It matched his other teeth perfectly. He is 15 year of age and he said he felt comfortable through the whole treatment. She and her staff gives five star treatment.

5
★★★★★

The staff was very polite and helpful. There are no hidden cost you know what your total cost is before service is render. I had two extraction and felt no pain. Dr. Axam is very friendly and great at her job. She did a crown for my son. It matched his other teeth perfectly. He is 15 year of age and he said he felt comfortable through the whole treatment. She and her staff gives five star treatment.

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Dr. Axam's staff is was very helpful when making my appointment. They called to verify my coverage, and was able to give me an estimated price on the my dental work. Her team especially the front office staff is very good.

4
★★★★☆

Dr. Axam's staff is was very helpful when making my appointment. They called to verify my coverage, and was able to give me an estimated price on the my dental work. Her team especially the front office staff is very good.

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Most people are afraid to go to the dentist. Once you enter the office you are met by a peaceful environment filled with helpful staff. Dr. Axam is thorough and does a wonderful job.

5
★★★★★

Most people are afraid to go to the dentist. Once you enter the office you are met by a peaceful environment filled with helpful staff. Dr. Axam is thorough and does a wonderful job.

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I'm one of Dr Axam's patients and there are several things I like about Dr Axam:

When I go to her office I know exactly how much my charges are gonna be. There are no hidden charges like some doctors.

No long wait and

Dr Axam is a very down to earth and professional person

I really appreciate the personalized care all her staff gives me when I'm in Dr Axam's office.

I have recommended Dr Axam to my friends.

2
★★★★☆

I'm one of Dr Axam's patients and there are several things I like about Dr Axam:

When I go to her office I know exactly how much my charges are gonna be. There are no hidden charges like some doctors.

No long wait and

Dr Axam is a very down to earth and professional person

I really appreciate the personalized care all her staff gives me when I'm in Dr Axam's office.

I have recommended Dr Axam to my friends.

Pros: good service

Cons: sunglasses, and movies

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I was very impressed with the quality of care I received with Dr. Axam. The offices are nothing special, in fact, they look a little scary from the outside, but the doctor and staff inside are consistently excellent. Her services are reasonably priced. Cleanings are gentle and thorough. She knows how to use anaesthesia effectively so that there is no pain, but also no annoying facial paralysis. I left my last dentist looking like I had suffered a stroke or Bell's Palsy. Dr. Axam did a porcelein crown for me that matches perfectly. I will keep going to her until she moves or I do.

2
★★★★★

I was very impressed with the quality of care I received with Dr. Axam. The offices are nothing special, in fact, they look a little scary from the outside, but the doctor and staff inside are consistently excellent. Her services are reasonably priced. Cleanings are gentle and thorough. She knows how to use anaesthesia effectively so that there is no pain, but also no annoying facial paralysis. I left my last dentist looking like I had suffered a stroke or Bell's Palsy. Dr. Axam did a porcelein crown for me that matches perfectly. I will keep going to her until she moves or I do.

Pros: convenient location, not very much time in waiting room, professional, reasonable cost

Cons: offices are shabby

 

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