Gokli, Anup, Md - Providence Forge Medcare

★★☆☆☆
  • 9010 Pocahontas Trail

    Providence Forge, VA 23140

    Map & Directions
  • 804-966-2255

About Gokli, Anup, Md - Providence Forge Medcare

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Kentwood Square Medical Ctr

2500 New Kent Hwy Quinton, AL

2.0 11
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The doctor was great, no problems there. But the staff at the place makes it not worth it. The medical Assistants are not very educated nore professional at all. They kept required documentation of mine for a job I had applied for. Then 4 days after the physical and test's I get a call telling me that the "lab " made a mistake and not all lab work was done. It has now been 8 days after the physical and have yet to recieve my paper work. The M.A,s in this office have to much control, I do not belive the doctors know what is going on and how they treat people. Very rude and disrespectful. Regardless what I think of the doctors I will be changing offices because there staff reflects very bad on them.

4
★★★★☆

The doctor was great, no problems there. But the staff at the place makes it not worth it. The medical Assistants are not very educated nore professional at all. They kept required documentation of mine for a job I had applied for. Then 4 days after the physical and test's I get a call telling me that the "lab " made a mistake and not all lab work was done. It has now been 8 days after the physical and have yet to recieve my paper work. The M.A,s in this office have to much control, I do not belive the doctors know what is going on and how they treat people. Very rude and disrespectful. Regardless what I think of the doctors I will be changing offices because there staff reflects very bad on them.

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Terrible bedside manner; my child is due for her first Pap, and I asked him who he would refer; this was the first time we had seen this doctor; being patients there for quite some time, we got stuck with him for some reason. Regardless, (pardon my words) my daughter had been menstrating for 2 months straight. He said "It's normal, not to worry".
I didn't buy it and followed up with a specialist and found the many risks that she was going through. She is a shy child, so it took me having to drag it out of her and was scared to death of the OB doctor. Never-the-less, he could have referred us, even mentioned that she should possibly be checked out. I never got her bloodwork back, nor her urine test from that day, if I had, she could have been treated for a UTI that was not discovered until I got her into the specialist. Bottom line, this was like Fast-track doctoring.....get them in and out as fast as possible, no bedside manner, no followup calls to check on her, no call to tell me of her urinalysis (which had to show infection)...nothing!
I have to say that I am so sick and tired of scheduling a doctors appt. and seeing a PA. It's funny though, you get billed and pay to see a professional who has acquirred a PhD, yet you get treated by a physician's assistant who has half of the education and intership. Why?? How is this ok and possible? As for Dr. Go....ki (however you spell his name) he falls into the typical/unattached catagory that we see in society now. I have a lot of respect for the few "old school" dr.'s left....their passion and drive seems to be completely different from those today. Wouldn't it be nice to sit down with a doctor, have them shake your hand, introduce themselves, and promise you great healthcare? The last time I checked, psychology and sociology was a part of gaining a PhD.....through those classes one can learn a bit of selflesness and genuine care for every person who walks in.

1
★☆☆☆☆

Terrible bedside manner; my child is due for her first Pap, and I asked him who he would refer; this was the first time we had seen this doctor; being patients there for quite some time, we got stuck with him for some reason. Regardless, (pardon my words) my daughter had been menstrating for 2 months straight. He said "It's normal, not to worry".
I didn't buy it and followed up with a specialist and found the many risks that she was going through. She is a shy child, so it took me having to drag it out of her and was scared to death of the OB doctor. Never-the-less, he could have referred us, even mentioned that she should possibly be checked out. I never got her bloodwork back, nor her urine test from that day, if I had, she could have been treated for a UTI that was not discovered until I got her into the specialist. Bottom line, this was like Fast-track doctoring.....get them in and out as fast as possible, no bedside manner, no followup calls to check on her, no call to tell me of her urinalysis (which had to show infection)...nothing!
I have to say that I am so sick and tired of scheduling a doctors appt. and seeing a PA. It's funny though, you get billed and pay to see a professional who has acquirred a PhD, yet you get treated by a physician's assistant who has half of the education and intership. Why?? How is this ok and possible? As for Dr. Go....ki (however you spell his name) he falls into the typical/unattached catagory that we see in society now. I have a lot of respect for the few "old school" dr.'s left....their passion and drive seems to be completely different from those today. Wouldn't it be nice to sit down with a doctor, have them shake your hand, introduce themselves, and promise you great healthcare? The last time I checked, psychology and sociology was a part of gaining a PhD.....through those classes one can learn a bit of selflesness and genuine care for every person who walks in.

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I alongwith my wife fixed up an appointment with Dr.Gokli for routine wellness checkup on Aug.10,2009. We were checked up though we refused some tests like EKG as they may cost us too much whereas we are healthy and have no health problem. We repeated our reason of visit to front-dest clerk as "routine check up" which is free as per our policy with Anthem.
Still they billed me for $200 each for office visit. I checked with Anthem who told me that Chickahominy has not stated "routine checkup" in their claim submission. I called Chickahominy but still they did not do the needful for three months and kept sending me bills despite reminders from Anthem to send correct billings. Finally, after four months of our tensions, we were directed by Anthem to pay Chicahominy about $5 each. So be careful in dealing with this practice.

1
★☆☆☆☆

I alongwith my wife fixed up an appointment with Dr.Gokli for routine wellness checkup on Aug.10,2009. We were checked up though we refused some tests like EKG as they may cost us too much whereas we are healthy and have no health problem. We repeated our reason of visit to front-dest clerk as "routine check up" which is free as per our policy with Anthem.
Still they billed me for $200 each for office visit. I checked with Anthem who told me that Chickahominy has not stated "routine checkup" in their claim submission. I called Chickahominy but still they did not do the needful for three months and kept sending me bills despite reminders from Anthem to send correct billings. Finally, after four months of our tensions, we were directed by Anthem to pay Chicahominy about $5 each. So be careful in dealing with this practice.

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We have been going to this practice for 6 years and when my daughter got hit in her head and was cut,I needed it looked at to see if she needed stitches.I called the doctors office at 12:04 to see if they could see her,The receptionist said yes bring her in they stopped seeing patients at 12:00,but since this a emergency bring her in.When i got there with my daughter the receptionist told me to go to the E.R. because the doctor said they were closed.I asked her to tell the doctor to please let me know if she needs to go the ER if she could please look at the cut(plus that was the reason i came in the first place when on the phone the receptionist said my child could be seen).The doctor(Elissa Dinsmore, FNP)came to the waiting room and said she would not take a look because they are closed.I said to her the receptionist said it would be ok to come up here because its an emergency.She said no we are closed,we closed at 11:30.I said i wouldnt have come up herer for no reason.Your receptionist said you could see her.She saidno and shut the door to the waiting room.She was very rude and showed no compassion for my 8 year old daughter at all.She acted like it ment nothing to her.Also there was a women checking out,One seated in the waiting room.And the phones were still on and the door wasnt locked.Its not like i walked in off the street!My child ended up getting 4 staples in her head at the ER.

1
★☆☆☆☆

We have been going to this practice for 6 years and when my daughter got hit in her head and was cut,I needed it looked at to see if she needed stitches.I called the doctors office at 12:04 to see if they could see her,The receptionist said yes bring her in they stopped seeing patients at 12:00,but since this a emergency bring her in.When i got there with my daughter the receptionist told me to go to the E.R. because the doctor said they were closed.I asked her to tell the doctor to please let me know if she needs to go the ER if she could please look at the cut(plus that was the reason i came in the first place when on the phone the receptionist said my child could be seen).The doctor(Elissa Dinsmore, FNP)came to the waiting room and said she would not take a look because they are closed.I said to her the receptionist said it would be ok to come up here because its an emergency.She said no we are closed,we closed at 11:30.I said i wouldnt have come up herer for no reason.Your receptionist said you could see her.She saidno and shut the door to the waiting room.She was very rude and showed no compassion for my 8 year old daughter at all.She acted like it ment nothing to her.Also there was a women checking out,One seated in the waiting room.And the phones were still on and the door wasnt locked.Its not like i walked in off the street!My child ended up getting 4 staples in her head at the ER.

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I have been a patient here for many years and have always been treated like a first class citizen. The health care is superb and as long as I have followed their advice my symptoms have never become worse. Also, I disagree with the previous claims that patients are treated like a number. My doctor and I have developed a meaningful relationship, which is uncommon with many of the offices in Virginia. I have no idea why some people are so critical. These people are looking for problems everywhere and I am sure you can find problems when you are so pessimistic. Remember ladies and gentlemen nothing is perfect is this world.

4
★★★★☆

I have been a patient here for many years and have always been treated like a first class citizen. The health care is superb and as long as I have followed their advice my symptoms have never become worse. Also, I disagree with the previous claims that patients are treated like a number. My doctor and I have developed a meaningful relationship, which is uncommon with many of the offices in Virginia. I have no idea why some people are so critical. These people are looking for problems everywhere and I am sure you can find problems when you are so pessimistic. Remember ladies and gentlemen nothing is perfect is this world.

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I have found this office to be one of the best physicians offices I have ever been to. So many medical offices make you feel like you're just a number, but my family has been very satisfied with the care and friendliness of the staff. It is nice to go somewhere where the physicians truly care about you.
I would recommend this office to anyone!

4
★★★★☆

I have found this office to be one of the best physicians offices I have ever been to. So many medical offices make you feel like you're just a number, but my family has been very satisfied with the care and friendliness of the staff. It is nice to go somewhere where the physicians truly care about you.
I would recommend this office to anyone!

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I have been going here for years also. For the past few years, their service has gone downhill, then lower!!! They don't document ANYTHING. I used to go for a routine shot and they never documented the previous shot, resulting in ME having to bare the expense of a test before they could give the shot. Plus, I am never charged the same amount twice. If they can't keep that kind of thing straight, what kind of care are they providing. Speaking of care... of all they years of going here...I have only seen a REAL DOCTOR once or twice. They have a ton of nurse practioners, but one or two doctors. What a joke they are. Go in hacking and get a pill for allergies with no anti-biotic. Guess that assures they will be seeing you in another week on the brink of pnemonia so they can get another co-pay...of course when you do go back in a week, surely your previous visit won't be documented! I am finding a new PCP, I wouldn't trust these folks with my dog!

1
★☆☆☆☆

I have been going here for years also. For the past few years, their service has gone downhill, then lower!!! They don't document ANYTHING. I used to go for a routine shot and they never documented the previous shot, resulting in ME having to bare the expense of a test before they could give the shot. Plus, I am never charged the same amount twice. If they can't keep that kind of thing straight, what kind of care are they providing. Speaking of care... of all they years of going here...I have only seen a REAL DOCTOR once or twice. They have a ton of nurse practioners, but one or two doctors. What a joke they are. Go in hacking and get a pill for allergies with no anti-biotic. Guess that assures they will be seeing you in another week on the brink of pnemonia so they can get another co-pay...of course when you do go back in a week, surely your previous visit won't be documented! I am finding a new PCP, I wouldn't trust these folks with my dog!

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1 out of 1 people found this review helpful.

.

My first visit after setting up an appointment on the phone. Walk in the front door and OMG, what in the world is that awful smell? It smells like someone cooking Rhodesian cabbage. Ughhh. Believe me, it just got worse from there on. After waiting more than an hour, I finally left without actually seeing anybody. Terrible....this place is a JOKE.

1
★☆☆☆☆

My first visit after setting up an appointment on the phone. Walk in the front door and OMG, what in the world is that awful smell? It smells like someone cooking Rhodesian cabbage. Ughhh. Believe me, it just got worse from there on. After waiting more than an hour, I finally left without actually seeing anybody. Terrible....this place is a JOKE.

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1 out of 1 people found this review helpful.

.

Staff is unprofessional, cold, and rude. I have been going here for years and I am changing primary doctors. Very disorganized when it comes to filling prescriptions and giving appointments. I called once morning and the phone rang and rang. I will never recommend this place to anyone ever again. My overall experience has been stressful. They don't listen to you. Dr's want to get you in and out of there. I was diagnosed incorrectly as well. I could go on and on...

1
★☆☆☆☆

Staff is unprofessional, cold, and rude. I have been going here for years and I am changing primary doctors. Very disorganized when it comes to filling prescriptions and giving appointments. I called once morning and the phone rang and rang. I will never recommend this place to anyone ever again. My overall experience has been stressful. They don't listen to you. Dr's want to get you in and out of there. I was diagnosed incorrectly as well. I could go on and on...

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4 out of 4 people found this review helpful.

.

MY WIFE HAD GONE THERE FOR YEARS, I WENT THERE, MY DAUGHTER WENT THERE, HER GRANDPARENTS WENT THERE. GET THE IDEA I'M NOT JUST ANYONE I WAS A PATIENT THEIR MY WIFE CALLED GOT AN APPOINTMENT FOR THAT AFTERNOON SHE CALLED AT 11:30 AM THEY HAD AN OPENNING AND THEY DID CALL HER BACK AT 2:30 TO CANCEL HER 3:30 PM APPOINTMENT SAYING THE DOCTOR WAS NOT GOING TO BE THERE ALSO MY WIFE DID NOT CARE WHO SAW HER SHE WAS NOT BEING PICKY SHE WAS IN PAIN MY WIFE IS NOT A COMPLAINER SO IF SHE IS GOING TO THE DOCTOR THAN SHE NEEDS TO BE SEEN. WELL MY WIFE SHOWS UP LOOKIN FOR HELP FROM HER LIFETIME DOCTORS OFFICE AND SHE GETS ATTITUDE FROM THE HELPFUL STAFF. THE FUNNY PART IS THE DOCTOR SHE WAS GIVEN AN APPOINTMENT WITH IS ON VACATION AND WAS NEVER THERE DID THEY APOLIGIZE DID THEY WORK HER IN FOR THERE MISTAKE THE ANSWER IS NO. WHAT BOTHERS ME MOST IS IF THEY DONT EVEN KNOW WHAT DOCTOR IS THERE WHAT OTHER TYPES OF ERRORS DO THEY MAKE.

1
★☆☆☆☆

MY WIFE HAD GONE THERE FOR YEARS, I WENT THERE, MY DAUGHTER WENT THERE, HER GRANDPARENTS WENT THERE. GET THE IDEA I'M NOT JUST ANYONE I WAS A PATIENT THEIR MY WIFE CALLED GOT AN APPOINTMENT FOR THAT AFTERNOON SHE CALLED AT 11:30 AM THEY HAD AN OPENNING AND THEY DID CALL HER BACK AT 2:30 TO CANCEL HER 3:30 PM APPOINTMENT SAYING THE DOCTOR WAS NOT GOING TO BE THERE ALSO MY WIFE DID NOT CARE WHO SAW HER SHE WAS NOT BEING PICKY SHE WAS IN PAIN MY WIFE IS NOT A COMPLAINER SO IF SHE IS GOING TO THE DOCTOR THAN SHE NEEDS TO BE SEEN. WELL MY WIFE SHOWS UP LOOKIN FOR HELP FROM HER LIFETIME DOCTORS OFFICE AND SHE GETS ATTITUDE FROM THE HELPFUL STAFF. THE FUNNY PART IS THE DOCTOR SHE WAS GIVEN AN APPOINTMENT WITH IS ON VACATION AND WAS NEVER THERE DID THEY APOLIGIZE DID THEY WORK HER IN FOR THERE MISTAKE THE ANSWER IS NO. WHAT BOTHERS ME MOST IS IF THEY DONT EVEN KNOW WHAT DOCTOR IS THERE WHAT OTHER TYPES OF ERRORS DO THEY MAKE.

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4 out of 4 people found this review helpful.

.

The staff is nice enough and they try to be accomodating but I can't help but feel like I'm just a number. They are always over booked and behind on appointments and I always have to wait past my appointment time despite arriving early. Sometimes it takes days to get an appointment even for a sick visit and when you're sick days seem like forever. I think they over book and take too many new patients.

3
★★★☆☆

The staff is nice enough and they try to be accomodating but I can't help but feel like I'm just a number. They are always over booked and behind on appointments and I always have to wait past my appointment time despite arriving early. Sometimes it takes days to get an appointment even for a sick visit and when you're sick days seem like forever. I think they over book and take too many new patients.

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2 out of 2 people found this review helpful.

 

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