Gordon L. Mathes, MD

★★★★★

About Gordon L. Mathes, MD

Categories
  • Urologists

Health & Medical

Health & Medical
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I love Dr. Mathes. He has taken care of me several times with kidney stones and as anyone knows, kidney stones are no laughing matter. I called the office on May 22 shortly before lunch when I found out my mother was sick with a kidney stone. She has a history of them and knew that's what was going on. Amanda answered the phone and told me Dr. Mathes was not there. She also went on to tell me the Dr. was overbooked for the day and she was trying to reschedule patients as we speak. I explained that my mother is a patient of record there and I work for a Dr. and I know sooner or later she will have to be seen by their practice. Amanda suggested my mother go to the ER. I explained that the ER will see her and suggest she follow up with an urologist. After she upset me and talked to me with such a nasty tone, my mother went to the ER. After 4 hours the Dr. there suggested she see her urologist ASAP. I do not know how someone like that can keep her job.

2
★★★★★

I love Dr. Mathes. He has taken care of me several times with kidney stones and as anyone knows, kidney stones are no laughing matter. I called the office on May 22 shortly before lunch when I found out my mother was sick with a kidney stone. She has a history of them and knew that's what was going on. Amanda answered the phone and told me Dr. Mathes was not there. She also went on to tell me the Dr. was overbooked for the day and she was trying to reschedule patients as we speak. I explained that my mother is a patient of record there and I work for a Dr. and I know sooner or later she will have to be seen by their practice. Amanda suggested my mother go to the ER. I explained that the ER will see her and suggest she follow up with an urologist. After she upset me and talked to me with such a nasty tone, my mother went to the ER. After 4 hours the Dr. there suggested she see her urologist ASAP. I do not know how someone like that can keep her job.

Pros: once you get past the front desk, the rest of the staff is great also

Cons: if Amanda answers the phone, hang up and call back until someone else does

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I have been to several urology groups in the past with kidney stones. Three infact. When you are in pain, you need a Dr. and staff that can relate to the fact that you need help. Dr. Mathes and his wife are great. They both work with their patients and get you taken care of as soon as possible. Now I do have to say, IF you call and get the "blonde girl" that works up front on the phone hang up. She is rude and not very considerate to the patients. My mother goes to the practice too and had the same experience with the individual. I have even seen her make a nasty face at another patient. The only reason I cannot give 4 stars is because of her. She must be another Doctors wife or something for them to continue to let her work there.

2
★★★★☆

I have been to several urology groups in the past with kidney stones. Three infact. When you are in pain, you need a Dr. and staff that can relate to the fact that you need help. Dr. Mathes and his wife are great. They both work with their patients and get you taken care of as soon as possible. Now I do have to say, IF you call and get the "blonde girl" that works up front on the phone hang up. She is rude and not very considerate to the patients. My mother goes to the practice too and had the same experience with the individual. I have even seen her make a nasty face at another patient. The only reason I cannot give 4 stars is because of her. She must be another Doctors wife or something for them to continue to let her work there.

Cons: front desk persons

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This is the best medical office that I have ever been associated with. Both Drs. Whitmore and Petrus are extremely good and take care to insure that the patient completely understands what is going on or will be going on. I have undergone about 3 medical procedures re: prostate cancer under the auspices of those doctors and am extremely pleased.

2
★★★★★

This is the best medical office that I have ever been associated with. Both Drs. Whitmore and Petrus are extremely good and take care to insure that the patient completely understands what is going on or will be going on. I have undergone about 3 medical procedures re: prostate cancer under the auspices of those doctors and am extremely pleased.

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Hi this my first time up here and i just want to say that this is a awsome place to go and Dr.Frobose is the man and Dr.Mathes

2
★★★★★

Hi this my first time up here and i just want to say that this is a awsome place to go and Dr.Frobose is the man and Dr.Mathes

Pros: Friendley

Cons: Parking

 

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