Grayson Debra Do

★★★★☆

About Grayson Debra Do

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Health & Medical

Health & Medical
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I have been a patient of Dr. Grayson since 1999 and she and her staff have been not only patient and understanding, but friendly and compassionate.

The only drawback is that you often get put on hold immediately when making a call, but that is such a trivial issue compared with the great compassion and care the whole staff provides.

I have moved three times since becoming her patient and drive many miles out of my way to stay her patient. I recommend highly.

5
★★★★★

I have been a patient of Dr. Grayson since 1999 and she and her staff have been not only patient and understanding, but friendly and compassionate.

The only drawback is that you often get put on hold immediately when making a call, but that is such a trivial issue compared with the great compassion and care the whole staff provides.

I have moved three times since becoming her patient and drive many miles out of my way to stay her patient. I recommend highly.

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I have been a patient with Dr.Grayson for over 5 years. She has been an outstanding, no nonsense doctor who has always listened and treated me with great respect. We have a great doctor patient line of communication. The office has been great about get Rx's filled for minor illnesses and saved me a trip to the office. Her Pa, and nurses are awesome!! It is always a upbeat environment as well.

Dr. Grayson is also connected with Ohio Health in which she has referred me to for mamograms, blood work, and other non office procedures. The staff at Ohio Health are compassionate, caring, and I am in an out when I need to have a basic procedure.

The only complaint that I have is that appointments are always booked and I am on hold for several minute when I call. I also have a 20 minute drive to go to her office, but it is worth the trip!!

4
★★★★☆

I have been a patient with Dr.Grayson for over 5 years. She has been an outstanding, no nonsense doctor who has always listened and treated me with great respect. We have a great doctor patient line of communication. The office has been great about get Rx's filled for minor illnesses and saved me a trip to the office. Her Pa, and nurses are awesome!! It is always a upbeat environment as well.

Dr. Grayson is also connected with Ohio Health in which she has referred me to for mamograms, blood work, and other non office procedures. The staff at Ohio Health are compassionate, caring, and I am in an out when I need to have a basic procedure.

The only complaint that I have is that appointments are always booked and I am on hold for several minute when I call. I also have a 20 minute drive to go to her office, but it is worth the trip!!

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I set up a new patient appointment in February of 2009 and was never informed of a $30.00 no show fee and I never received any new patient documents. I was in search of a new family doctor that was close to home. I was referred to Dr. Grayson by a trusted friend. My appointment was set up for this month, April of 2009. I received no reminder calls or mailings to remind me of my upcoming appointment. On the day of the appointment I realized I missed my appointment time by 1 1/2 hours!!! I called as soon as I remembered and was greeted by a rude receptionist that informed me that "4 new patients did not show up for their appointment that day"! She proceeded in telling me that I will have to pay a $30.00 no show fee! Now I can understand this if I was informed of such a fee from day one. However, I was never given any warning of this fee until it was way too late. I never got to meet the doctor even after rescheduling the appointment because I could not get by the rude staff members. Because when I got there I was told I needed to pay the $30.00, plus my $20.00 co-pay. I can't see paying $50.00 for nothing. Now... prior to my appointment, I even took the time to type up a letter detailing my experience and my reasoning for wanting the no show fee waived. Even the evil credit card companies will waive late fees for you... why not our doctors? They never even took the time to respond to my letter, not in writing and not by phone! Plus, when I asked to speak to the doctor, I was told I could only discuss my medical concerns, nothing else!?!?! Needless to say, Dr. Grayson could have been a great doctor... but one would never know if you can't get past the rude, un-informing staff she has working for her.

1
★☆☆☆☆

I set up a new patient appointment in February of 2009 and was never informed of a $30.00 no show fee and I never received any new patient documents. I was in search of a new family doctor that was close to home. I was referred to Dr. Grayson by a trusted friend. My appointment was set up for this month, April of 2009. I received no reminder calls or mailings to remind me of my upcoming appointment. On the day of the appointment I realized I missed my appointment time by 1 1/2 hours!!! I called as soon as I remembered and was greeted by a rude receptionist that informed me that "4 new patients did not show up for their appointment that day"! She proceeded in telling me that I will have to pay a $30.00 no show fee! Now I can understand this if I was informed of such a fee from day one. However, I was never given any warning of this fee until it was way too late. I never got to meet the doctor even after rescheduling the appointment because I could not get by the rude staff members. Because when I got there I was told I needed to pay the $30.00, plus my $20.00 co-pay. I can't see paying $50.00 for nothing. Now... prior to my appointment, I even took the time to type up a letter detailing my experience and my reasoning for wanting the no show fee waived. Even the evil credit card companies will waive late fees for you... why not our doctors? They never even took the time to respond to my letter, not in writing and not by phone! Plus, when I asked to speak to the doctor, I was told I could only discuss my medical concerns, nothing else!?!?! Needless to say, Dr. Grayson could have been a great doctor... but one would never know if you can't get past the rude, un-informing staff she has working for her.

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I had my first appointment with Dr. Grayson today. I am so pleased and thankful for a doctor you listens and cares. The staff was super and I highly recommend her.

5
★★★★★

I had my first appointment with Dr. Grayson today. I am so pleased and thankful for a doctor you listens and cares. The staff was super and I highly recommend her.

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0 out of 1 people found this review helpful.

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Dr. Debra Grayson is an amazing physician who actually cares about her patients!!! She is one in a million who will listen to you and get to know you! She remembers all the little things that matter to us as human beings instead of just treating us for medical condtions and sending you out the door!! Easy to get into and you typically don't have to wait very long! The office staff is very jovial and makes you feel right at home!!! If you need a physician she's the one to call!!!!

5
★★★★★

Dr. Debra Grayson is an amazing physician who actually cares about her patients!!! She is one in a million who will listen to you and get to know you! She remembers all the little things that matter to us as human beings instead of just treating us for medical condtions and sending you out the door!! Easy to get into and you typically don't have to wait very long! The office staff is very jovial and makes you feel right at home!!! If you need a physician she's the one to call!!!!

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0 out of 1 people found this review helpful.

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I absolutely love her...she will work with you to resolve medical issues. However, I do have a problem with one of the front office people. I do not know her title, she is very cold and uncaring and sometimes rude. I do not like confrontations, which is mainly the reason I have not express this with Dr. Grayson.I am hoping that doc will see this review along with another that mentions her front office staff rudeness and possibly take her aside and inform her that when people come to the office they already feel bad and do not need to be talked down to. Once again I feel the office is great and love everyone there including Ms. Rude.

5
★★★★★

I absolutely love her...she will work with you to resolve medical issues. However, I do have a problem with one of the front office people. I do not know her title, she is very cold and uncaring and sometimes rude. I do not like confrontations, which is mainly the reason I have not express this with Dr. Grayson.I am hoping that doc will see this review along with another that mentions her front office staff rudeness and possibly take her aside and inform her that when people come to the office they already feel bad and do not need to be talked down to. Once again I feel the office is great and love everyone there including Ms. Rude.

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0 out of 1 people found this review helpful.

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Dr. Grayson's staff are very professional and the atmosphere is very warm and welcoming. It is also a very clean office. She works with her patients to help them in any way she can. Dr. Grayson is a very professional and caring person and that's what we need more of today.

5
★★★★★

Dr. Grayson's staff are very professional and the atmosphere is very warm and welcoming. It is also a very clean office. She works with her patients to help them in any way she can. Dr. Grayson is a very professional and caring person and that's what we need more of today.

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1 out of 2 people found this review helpful.

 

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