Harmon Claren Dds

★★★☆☆
  • 252 East Carmel Drive

    Carmel, IN 46032

    Map & Directions
  • 317-848-7300

About Harmon Claren Dds

Categories

Health & Medical

Health & Medical
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Dr. Harmon has been my dentist for over 10 years. I have been so extremely satisfied with the care that I have received, each and every time. My whole family goes to see her as well, and we have all been very happy. PS To the lady who got charged $35 for instruction, you probably needed it - and you should be happy she was trying to help you.

5
★★★★★

Dr. Harmon has been my dentist for over 10 years. I have been so extremely satisfied with the care that I have received, each and every time. My whole family goes to see her as well, and we have all been very happy. PS To the lady who got charged $35 for instruction, you probably needed it - and you should be happy she was trying to help you.

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My last appointment with Dr. Claren Harmon, I went in because of a tooth ache that had grown progressively worse. They took time do mouth x-rays to diagnose the tooth problem and tell me that the tooth was ok, and that the problem was due to me not flossing. She then proceeded to try and instruct me on how to floss even though I do not floss, and probably never will. I thought I told her, but politely listened, because I am polite, to the dentist and her 5 minute instruction on how to floss. I think my appointment was over in less than 15 minutes. Later I received an explaination of benefits from my insurer, and noticed a very weird charge: $35 for instructional hygiene. I was upset at that extranerous charge and then noted the insurance, which I do have decent dental insurance, does not cover any amount on instructional hygiene. I then called the receptionist and voiced my concerns politely that I did not agree to the extraneous charge, since they already received payment for the office visit and evaluation. This is analagous to you visiting your family DR to treat digestive problems and them charging you extra for advice you would receive in the appointment, on what foods to avoid. I had thought a $35 charge to instruct someone how to floss due to a tooth problem was ludicrious. I had politely asked them to remove the charge if they wanted to retain me as a patient, but she did not agree. I then canceled my future cleaning appointment and closed out the $35 charge with my VISA. For my next dentist (new) appointment I will have a genuine talk with the receptionist and dentist regarding billing practices, and ask for prepaprovals. They should know what is and what is not covered, and what is billed separately.

1
★☆☆☆☆

My last appointment with Dr. Claren Harmon, I went in because of a tooth ache that had grown progressively worse. They took time do mouth x-rays to diagnose the tooth problem and tell me that the tooth was ok, and that the problem was due to me not flossing. She then proceeded to try and instruct me on how to floss even though I do not floss, and probably never will. I thought I told her, but politely listened, because I am polite, to the dentist and her 5 minute instruction on how to floss. I think my appointment was over in less than 15 minutes. Later I received an explaination of benefits from my insurer, and noticed a very weird charge: $35 for instructional hygiene. I was upset at that extranerous charge and then noted the insurance, which I do have decent dental insurance, does not cover any amount on instructional hygiene. I then called the receptionist and voiced my concerns politely that I did not agree to the extraneous charge, since they already received payment for the office visit and evaluation. This is analagous to you visiting your family DR to treat digestive problems and them charging you extra for advice you would receive in the appointment, on what foods to avoid. I had thought a $35 charge to instruct someone how to floss due to a tooth problem was ludicrious. I had politely asked them to remove the charge if they wanted to retain me as a patient, but she did not agree. I then canceled my future cleaning appointment and closed out the $35 charge with my VISA. For my next dentist (new) appointment I will have a genuine talk with the receptionist and dentist regarding billing practices, and ask for prepaprovals. They should know what is and what is not covered, and what is billed separately.

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