Helene Leang, OD

★★★★☆

About Helene Leang, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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4.0 4
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I really liked this place very friendly. I usually wear contact lenses, but my eyes were getting an allergic reaction to the solutions that i was being provided. the doctor was able to supply me w/ a different solution that uses UV light to clean the lenses and she even offered me w/ a payment plan for that machine. this is my permanent eye doctor and when i schedule my appts. on saturdays i usually show up 15min my actual appt and i enjoy the tae-kwon-do classes right next door. :-)

2
★★★★★

I really liked this place very friendly. I usually wear contact lenses, but my eyes were getting an allergic reaction to the solutions that i was being provided. the doctor was able to supply me w/ a different solution that uses UV light to clean the lenses and she even offered me w/ a payment plan for that machine. this is my permanent eye doctor and when i schedule my appts. on saturdays i usually show up 15min my actual appt and i enjoy the tae-kwon-do classes right next door. :-)

Pros: Great service and great selection of glasses/contact lenses

Cons: takes quite a bit of time to get glasses/contact lenses in.

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My daughter lost her glasses 2 weeks after getting them. We went back into eye world to pick out the frames again and have them sent in for new lenses. After 2 months of no word from them I called for a status. They said they had to order frames and they would be in tommorow. After going in next day they had frames with no lenses. They forgot to order the lenses and told me 6 to 8 weeks to get them back. That would be 4 MONTHS to get glasses. After asking if they could expidite it considering they made several mistakes they responded this was OUR FAULT for letting our daughter loosing her glasses!!!!!!!!! So their mistakes are my fault!! Pass this place up and go to the next one!!!!!!!

0
★☆☆☆☆

My daughter lost her glasses 2 weeks after getting them. We went back into eye world to pick out the frames again and have them sent in for new lenses. After 2 months of no word from them I called for a status. They said they had to order frames and they would be in tommorow. After going in next day they had frames with no lenses. They forgot to order the lenses and told me 6 to 8 weeks to get them back. That would be 4 MONTHS to get glasses. After asking if they could expidite it considering they made several mistakes they responded this was OUR FAULT for letting our daughter loosing her glasses!!!!!!!!! So their mistakes are my fault!! Pass this place up and go to the next one!!!!!!!

Cons: Inept Staff.....Rude....

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Great place and very friendly environment. The doctors there are thorough and a pleasure to be around.

2
★★★★★

Great place and very friendly environment. The doctors there are thorough and a pleasure to be around.

Pros: friendly staff and doctor

.

Dr. Leang was very nice and had a lot of patience with all my many questions. She is very friendly. Her front office staff did not pressure me to buy higher price frames. They gave good recommendations and honest opinions about which frames would look best on me. I was happy with the care provided.

2
★★★★★

Dr. Leang was very nice and had a lot of patience with all my many questions. She is very friendly. Her front office staff did not pressure me to buy higher price frames. They gave good recommendations and honest opinions about which frames would look best on me. I was happy with the care provided.

Pros: friendly, convenient hours, professional

 

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