Henry A. Unger, MD

★★☆☆☆
  • 105 South West Cary Parkway Suite 300

    Cary, NC 27511

    Map & Directions
  • 919-467-3203

About Henry A. Unger, MD

Categories
  • Urologists

Health & Medical

Health & Medical
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2.0 4
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.

Dr. Unger.
*He has told a patient that he had Testicular cancer, the patient under went an Orchiectomy, and the pathology from the hospital came back negative. *He is recently involved in a law suite where he told the patient he was cancer free, the patient went for a second opinion and the cancer was not only found, but in its later stages.
* He is under investigation by the BAR for writing controlled substances to his employees.
*He treats his staff like they are objects, and shows no respect for his patients.
*The instruments used for sterile procedures done there in the office are not properly cleaned and sterilized. This office has had NUMEROUS staff infections, and patients becoming septic after a Biopsy was done.
* He will cancel his entire schd, last minute and not give you any notice. EVEN PROCEDURES that require prior preps such as sedatives and Enemas.
* He uses CNA's to do things that are out of the scope of practice such as inserting catheters, pulling drainage tubes and preforming minor procedures without observation from a doctor.
THIS OFFICE is the most disfunctional office that I have ever observed. I do not recommend Cary Urology to anybody.

1
★☆☆☆☆

Dr. Unger.
*He has told a patient that he had Testicular cancer, the patient under went an Orchiectomy, and the pathology from the hospital came back negative. *He is recently involved in a law suite where he told the patient he was cancer free, the patient went for a second opinion and the cancer was not only found, but in its later stages.
* He is under investigation by the BAR for writing controlled substances to his employees.
*He treats his staff like they are objects, and shows no respect for his patients.
*The instruments used for sterile procedures done there in the office are not properly cleaned and sterilized. This office has had NUMEROUS staff infections, and patients becoming septic after a Biopsy was done.
* He will cancel his entire schd, last minute and not give you any notice. EVEN PROCEDURES that require prior preps such as sedatives and Enemas.
* He uses CNA's to do things that are out of the scope of practice such as inserting catheters, pulling drainage tubes and preforming minor procedures without observation from a doctor.
THIS OFFICE is the most disfunctional office that I have ever observed. I do not recommend Cary Urology to anybody.

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.

I really feel I should warn you about this office and about their poor service!
A year ago, I had a vasectomy done at this office. On my preliminary visit, Dr. Unger was rude and basically told me I was wasting his time by asking him simple questions about the procedure. He told me "I do so many of these every day, just read the papers" and basically get out of my office. I decided to give him the benefit of the doubt, I wasn't looking for great bedside manners, I was looking for someone who was proficient at this. Can you blame me?
The day of the procedure, I get a call from the office to tell me not to bother to come, as Dr. Unger was "out". Really?!? I had taken the time off, my wife had taken the time off and to top it off, I had already taken the sedative they told me to take before showing up there.
After talking to the manager, they said another doctor would do the procedure. To just show up.
My appointment was at 11, they did not see me until 2 pm. So in those 3 hours my sedative wore off and when they did get around to doing the vasectomy, they suddenly had extra doctors and tag teamed to 'cut away.' I felt the entire thing! And no one should have to go through that!!!
So I have to say that this was hands down the worst experience by a medical professional I have ever had to endure!
Absolutely no one person tried to apologize. I think they thought that I should have felt grateful for the crapy service they provide there.
But guess what, there are other urology clinics, and I suggest you try any other place but there!!!

0
★☆☆☆☆

I really feel I should warn you about this office and about their poor service!
A year ago, I had a vasectomy done at this office. On my preliminary visit, Dr. Unger was rude and basically told me I was wasting his time by asking him simple questions about the procedure. He told me "I do so many of these every day, just read the papers" and basically get out of my office. I decided to give him the benefit of the doubt, I wasn't looking for great bedside manners, I was looking for someone who was proficient at this. Can you blame me?
The day of the procedure, I get a call from the office to tell me not to bother to come, as Dr. Unger was "out". Really?!? I had taken the time off, my wife had taken the time off and to top it off, I had already taken the sedative they told me to take before showing up there.
After talking to the manager, they said another doctor would do the procedure. To just show up.
My appointment was at 11, they did not see me until 2 pm. So in those 3 hours my sedative wore off and when they did get around to doing the vasectomy, they suddenly had extra doctors and tag teamed to 'cut away.' I felt the entire thing! And no one should have to go through that!!!
So I have to say that this was hands down the worst experience by a medical professional I have ever had to endure!
Absolutely no one person tried to apologize. I think they thought that I should have felt grateful for the crapy service they provide there.
But guess what, there are other urology clinics, and I suggest you try any other place but there!!!

Pros: I can't think of a single pro for this office

Cons: Where do I start

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The last review was off the mark and please don't go based upon this. I had a lithotripsy by Dr. Perry. The staff and Dr. Perry was great and I've never had any problems reaching a live person when calling the main number. You have to go through a few menu options but I've always had no issues.

2
★★★★☆

The last review was off the mark and please don't go based upon this. I had a lithotripsy by Dr. Perry. The staff and Dr. Perry was great and I've never had any problems reaching a live person when calling the main number. You have to go through a few menu options but I've always had no issues.

.

On two occasions I have attempted to schedule appointments with Cary Urology--once using the business' web site and once using the answering service. On neither occasion did I get the necessary returned phone call to schedule these appointments, and I had to place a second telephone call to the business to get any action. On both occasions the person taking my call told me that the method I chose to contact them was unreliable. I got no apologies for the inconvenience and delay.

1
★★☆☆☆

On two occasions I have attempted to schedule appointments with Cary Urology--once using the business' web site and once using the answering service. On neither occasion did I get the necessary returned phone call to schedule these appointments, and I had to place a second telephone call to the business to get any action. On both occasions the person taking my call told me that the method I chose to contact them was unreliable. I got no apologies for the inconvenience and delay.

 

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