Hernandez, Jorge A, Md - San Antonio Pediatric Assoc

★☆☆☆☆
  • 525 Oak Centre Dr Ste 400

    San Antonio, TX 78258

    Map & Directions
  • 210-495-3947

About Hernandez, Jorge A, Md - San Antonio Pediatric Assoc

Health & Medical

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Staff is VERY RUDE in person and ESPECIALLY over the phone. Every time I call, their tone of voice sounds annoyed and they make me feel like my questions are stupid and taking up their time. Then they will put you on hold and will not come back to the phone. I've been put on hold for over 5 minutes and I just hung up and called back; & they'll put you on hold very abruptly without asking you if it's ok to be put on hold. They also didn't call to verify my insurance so I had to pay full price. The next day I went to a different Pediatrician for the same exact thing and I did not have to pay a thing because they did called my insurance. This just proves that Dr. Hernandez's staff is very unprofessional, both in customer service and in their jobs in general. I waited over an hour to see the Dr. and they do not call to check on the sick child the next day. I would not recommend this Dr to anyone & I will not ever go there again. They are undeserving rude people!!!!!

1
★☆☆☆☆

Staff is VERY RUDE in person and ESPECIALLY over the phone. Every time I call, their tone of voice sounds annoyed and they make me feel like my questions are stupid and taking up their time. Then they will put you on hold and will not come back to the phone. I've been put on hold for over 5 minutes and I just hung up and called back; & they'll put you on hold very abruptly without asking you if it's ok to be put on hold. They also didn't call to verify my insurance so I had to pay full price. The next day I went to a different Pediatrician for the same exact thing and I did not have to pay a thing because they did called my insurance. This just proves that Dr. Hernandez's staff is very unprofessional, both in customer service and in their jobs in general. I waited over an hour to see the Dr. and they do not call to check on the sick child the next day. I would not recommend this Dr to anyone & I will not ever go there again. They are undeserving rude people!!!!!

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Hernandez, Jorge A, Md - San Antonio Pediatric Assoc Office Locations:

210-495-3947

525 Oak Centre Dr Ste 400

San Antonio, FL, TX 78258

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210-495-3947

525 Oak Centre Drive

San Antonio, TX, TX 78258

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210-495-3947

20627 Huebner Road

San Antonio, TX, TX 78258

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210-646-8833

5407 Walzem Road

San Antonio, TX, TX 78218

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