Hetal Diwan, OD

★★★☆☆

About Hetal Diwan, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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3.0 6
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Worst eyeglass center ever!!!. The Millenium Eye Care Center of Marlboro. I had to wait for my eyeglasses for over one month, to have it re-make. The Larry guy that works in the Marlboro office is a big salesman(just want the commission), but don't you dare to ask the status of your glasses. Only the Larry from Freehold was helpful. I still waiting for Bob to call back to help me, because he didn't sell me the eyeglasses!!! If you have a problem you will get stuck with a bad expensive eyeglasses!!!!!!

3
★★★☆☆

Worst eyeglass center ever!!!. The Millenium Eye Care Center of Marlboro. I had to wait for my eyeglasses for over one month, to have it re-make. The Larry guy that works in the Marlboro office is a big salesman(just want the commission), but don't you dare to ask the status of your glasses. Only the Larry from Freehold was helpful. I still waiting for Bob to call back to help me, because he didn't sell me the eyeglasses!!! If you have a problem you will get stuck with a bad expensive eyeglasses!!!!!!

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Services were Ok. I submitted a check for the services and it was not cashed. Several months later I changed banks even though they never had cashed my check. Over a year later they billed me for the original services plus a bounced check fee.
I spoke with the supposed billing person and explained the situation stating that I would pay the services but not the bounced check fee. She said she would research and get back to me. After two weeks of no response, I called back and spoked to another person who claimed to be the biller. She was rude and insisted that the full amount be paid including the bounced check fee - which was a direct result of their own billing incompetence. I will never go back to them again and would advise anyone else to stay away from this unprofessional practice.

1
★☆☆☆☆

Services were Ok. I submitted a check for the services and it was not cashed. Several months later I changed banks even though they never had cashed my check. Over a year later they billed me for the original services plus a bounced check fee.
I spoke with the supposed billing person and explained the situation stating that I would pay the services but not the bounced check fee. She said she would research and get back to me. After two weeks of no response, I called back and spoked to another person who claimed to be the biller. She was rude and insisted that the full amount be paid including the bounced check fee - which was a direct result of their own billing incompetence. I will never go back to them again and would advise anyone else to stay away from this unprofessional practice.

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I have found their optometrists to have lousy bedside manners. They are very rude and curt when answering questions during the exams. I would not use them again.

1
★☆☆☆☆

I have found their optometrists to have lousy bedside manners. They are very rude and curt when answering questions during the exams. I would not use them again.

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Millennium has been my regular eye care center for years, but they did not have luck treating a nasty infection that I had this year. I will continue to use them for yearly check ups, but for anything that seems serious i will immediately go elsewhere.

3
★★★☆☆

Millennium has been my regular eye care center for years, but they did not have luck treating a nasty infection that I had this year. I will continue to use them for yearly check ups, but for anything that seems serious i will immediately go elsewhere.

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My daughter loved this place when it came to getting her eye exam. The doctors were very nice and knowledgeable and made her feel at ease. Their hours are convenient and they have a nice selection of frames there as well. I would recommend and we will be going back there again this year for eye exams.

5
★★★★★

My daughter loved this place when it came to getting her eye exam. The doctors were very nice and knowledgeable and made her feel at ease. Their hours are convenient and they have a nice selection of frames there as well. I would recommend and we will be going back there again this year for eye exams.

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My mother used them when she had her cateracts(sp?) done. They are very knowledgable and put my mother at ease when they had the procedure done. She was quite nervous and the procedure went off without a hitch. She had them done one week apart from each other and it went very well. The follow up appointments and the eye care center were fabulous.

PROS: Professional
CONS: None

5
★★★★★

My mother used them when she had her cateracts(sp?) done. They are very knowledgable and put my mother at ease when they had the procedure done. She was quite nervous and the procedure went off without a hitch. She had them done one week apart from each other and it went very well. The follow up appointments and the eye care center were fabulous.

PROS: Professional
CONS: None

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