Holly R. Lane, DDS

★★★★★
  • 14400 Jones Maltsberger Road Suite 101

    San Antonio, TX 78247

    Map & Directions
  • 210-545-3929

About Holly R. Lane, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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Very positive! Both Dr Holly Lane and Dr Zingalis are both gentle and caring. I feel like they are really interested in the health of my teet

5
★★★★★

Very positive! Both Dr Holly Lane and Dr Zingalis are both gentle and caring. I feel like they are really interested in the health of my teet

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been coming for years. i dont get to see dr lane often, but dr Zingalis is just as good. staff is always pleasant. I don't mind going to the dentist. i was referred here years ago and i have referred others

5
★★★★★

been coming for years. i dont get to see dr lane often, but dr Zingalis is just as good. staff is always pleasant. I don't mind going to the dentist. i was referred here years ago and i have referred others

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My experience with Dr. Lane & all associates has been great. Thorough, experienced staff. Highly recommend!

5
★★★★★

My experience with Dr. Lane & all associates has been great. Thorough, experienced staff. Highly recommend!

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Montserrot was great! Professional, careful, fun to be around. Loved it! I also liked that I was able to speak in spanish.

5
★★★★★

Montserrot was great! Professional, careful, fun to be around. Loved it! I also liked that I was able to speak in spanish.

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.

This is a smooth run business. Waits are short, the staff is friendly and efficient. Cost are reasonable.

5
★★★★★

This is a smooth run business. Waits are short, the staff is friendly and efficient. Cost are reasonable.

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I love this office because they are so positive and non-judgmental, no lectures- instead they want to help you take care of your teeth. Lovely staff.

5
★★★★★

I love this office because they are so positive and non-judgmental, no lectures- instead they want to help you take care of your teeth. Lovely staff.

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Always a friendly experience. Everyone is great and very helpful; I still make a long drive even though I'Ve moved farther away, and it's obvious they care about your well-being.

5
★★★★★

Always a friendly experience. Everyone is great and very helpful; I still make a long drive even though I'Ve moved farther away, and it's obvious they care about your well-being.

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Friendly,caring staff. Explains everything before its done and makes sure you are comfortable through out the procedures.

5
★★★★★

Friendly,caring staff. Explains everything before its done and makes sure you are comfortable through out the procedures.

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.

Dr Lane and her staff are always so friendly and accommodating. I had quite a bit of work done today and they made the experience as painless as possible. Dr Lane always takes time to chat and catch up, which is always appreciated.

5
★★★★★

Dr Lane and her staff are always so friendly and accommodating. I had quite a bit of work done today and they made the experience as painless as possible. Dr Lane always takes time to chat and catch up, which is always appreciated.

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.

Dr. Lane has been my dentist for close to 10 years. I feel so fortunate to have found her. She's compassionate and talented.The entire office staff is friendly and caring. I've even referred almost a dozen co-workers to her as well, and they all love her!

5
★★★★★

Dr. Lane has been my dentist for close to 10 years. I feel so fortunate to have found her. She's compassionate and talented.The entire office staff is friendly and caring. I've even referred almost a dozen co-workers to her as well, and they all love her!

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The Ramos family have been coming to Dr. Lanes office past 15 years, and we would not look anywhere else for our family dentist.

5
★★★★★

The Ramos family have been coming to Dr. Lanes office past 15 years, and we would not look anywhere else for our family dentist.

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.

They are the best. I really am a scardy cat and they are great about talking me through the process and if necessary use the nitrate gas to help get me through the procedure.

5
★★★★★

They are the best. I really am a scardy cat and they are great about talking me through the process and if necessary use the nitrate gas to help get me through the procedure.

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My experince today was outstanding, your hyg is awesome, I hope to see her back in my next visit, thank you. mm

5
★★★★★

My experince today was outstanding, your hyg is awesome, I hope to see her back in my next visit, thank you. mm

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.

I always have a great experience here. They have a wonderful bed side manner and they always remember me when I walk in.

5
★★★★★

I always have a great experience here. They have a wonderful bed side manner and they always remember me when I walk in.

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I'm here for a cleaning today. Service has been great and my teeth feel good.

5
★★★★★

I'm here for a cleaning today. Service has been great and my teeth feel good.

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.

There has never been a time I/we have been in for attention...that we have not been treated with the utmost care. The environment is always warm & welcoming.

5
★★★★★

There has never been a time I/we have been in for attention...that we have not been treated with the utmost care. The environment is always warm & welcoming.

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no wait time...everyone is super polite...hygentist gentle...no pain involved...great place to have your teeth taken care of...highly recommend

5
★★★★★

no wait time...everyone is super polite...hygentist gentle...no pain involved...great place to have your teeth taken care of...highly recommend

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I laugh as I read J.T's review because it does not surprise me. Holly's billing staff is inept and unable to interpret the services they are providing and can't tell the patient his/her out of pocket expense. When you question their billing practices, they show you the door. It was win-win for both of us in the end. I found a new dentist that will answer all my questions and Holly can keep her patients that don't ask questions and follow her recommendations blindly.

2
★★☆☆☆

I laugh as I read J.T's review because it does not surprise me. Holly's billing staff is inept and unable to interpret the services they are providing and can't tell the patient his/her out of pocket expense. When you question their billing practices, they show you the door. It was win-win for both of us in the end. I found a new dentist that will answer all my questions and Holly can keep her patients that don't ask questions and follow her recommendations blindly.

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Rebuttal to J.T. Yes, under normal circumstances, a crown should last 5-15 years. However J.T. did not disclose that there were some extenuating circumstances that placed abnormal forces on this lone crown, and caused it to loosen, and later caused a hole in it. Out of courtesy to J.T., I will not divulge the extenuating circumstances. Let it suffice to say that she was informed prior to my doing the crown of my concerns. She chose not to accept my recommendations to ameliorate those forces at that time. She may have recently done so, and if so, she should have much more success with her new crown wearing more evenly. After she became angry over a $45 charge to her insurance, she left our practice in '09. I was no longer in a position to observe and correct the forces wearing on that crown. She may file a formal complaint with the TX State Board of Dentistry and they will investigate the facts of this case, and make a decision that I will be happy to abide by.

5
★★★★★

Rebuttal to J.T. Yes, under normal circumstances, a crown should last 5-15 years. However J.T. did not disclose that there were some extenuating circumstances that placed abnormal forces on this lone crown, and caused it to loosen, and later caused a hole in it. Out of courtesy to J.T., I will not divulge the extenuating circumstances. Let it suffice to say that she was informed prior to my doing the crown of my concerns. She chose not to accept my recommendations to ameliorate those forces at that time. She may have recently done so, and if so, she should have much more success with her new crown wearing more evenly. After she became angry over a $45 charge to her insurance, she left our practice in '09. I was no longer in a position to observe and correct the forces wearing on that crown. She may file a formal complaint with the TX State Board of Dentistry and they will investigate the facts of this case, and make a decision that I will be happy to abide by.

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.

My crown only lasted 3 yrs 9 mos. It fell off twice and has a HOLE in it!!! She will not refund my money so I can get a new one!!!! I will never use this this dentist again. Crowns are very expensive and should last many years. My REAL dentist is fighting to have my ins. co. demand a refund. I am going to the ADA with my case. Consider yourself warned so this doesn't happen to you!!!!

IN RESPONSE TO HOLLYS REBUTTLE.........

She sent me a denial letter claiming the crown falling off was because of a short clinical crown that needed to be lengthened. Gee Holly, What was the $210.00 charge for a crown lengthening for on 9/23/08? How about the $247.00 charge for buildup inc./pins
for on the same crown for the same date??? That doesn't even include the $953.00 for the crown. The extenuating circumstances she mentions in her excuse is the fact that I had a missing tooth just in front of the crown and that is why it tipped and fell off. Well I have had an implant crown there for about two years now, so the "tipping tooth theory" she is trying to use is just an excuse to cover her poor dentistry. The funniest part is that SHE RATED HERSELF 5 STARS....I guess that's the ONLY way she can get that rating.

1
★☆☆☆☆

My crown only lasted 3 yrs 9 mos. It fell off twice and has a HOLE in it!!! She will not refund my money so I can get a new one!!!! I will never use this this dentist again. Crowns are very expensive and should last many years. My REAL dentist is fighting to have my ins. co. demand a refund. I am going to the ADA with my case. Consider yourself warned so this doesn't happen to you!!!!

IN RESPONSE TO HOLLYS REBUTTLE.........

She sent me a denial letter claiming the crown falling off was because of a short clinical crown that needed to be lengthened. Gee Holly, What was the $210.00 charge for a crown lengthening for on 9/23/08? How about the $247.00 charge for buildup inc./pins
for on the same crown for the same date??? That doesn't even include the $953.00 for the crown. The extenuating circumstances she mentions in her excuse is the fact that I had a missing tooth just in front of the crown and that is why it tipped and fell off. Well I have had an implant crown there for about two years now, so the "tipping tooth theory" she is trying to use is just an excuse to cover her poor dentistry. The funniest part is that SHE RATED HERSELF 5 STARS....I guess that's the ONLY way she can get that rating.

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