Hung Q. Ngo, MD

★☆☆☆☆
  • 5168 West Colonial Drive Suite 40

    Orlando, FL 32808

    Map & Directions
  • 407-412-5936

About Hung Q. Ngo, MD

Categories
  • Internal Medicine Doctors

Health & Medical

Health & Medical
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The staff was extremely rude. I was deliberately hung up on and told "I'm too busy to talk to you" "I don't care about you", "you don't pay me to answer your phone calls". I asked to have a referral/prescription changed and I was told by the office staff to cross out what was written by the doctor and correct it myself. When I asked to speak with the doctor to make a complaint I was told he was busy. I asked to make an appointment and was told the earliest available appointment was over a month away. I told the office I would filing a complaint with The Department of Business and Professional Regulation and the doctor was magically available to speak with me. Once I explained the situation I was told that he allows his staff to change his prescriptions. He was very dismissive bordering on rude. This office is a nightmare. I will be switching Doctors as soon as possible.

1
★☆☆☆☆

The staff was extremely rude. I was deliberately hung up on and told "I'm too busy to talk to you" "I don't care about you", "you don't pay me to answer your phone calls". I asked to have a referral/prescription changed and I was told by the office staff to cross out what was written by the doctor and correct it myself. When I asked to speak with the doctor to make a complaint I was told he was busy. I asked to make an appointment and was told the earliest available appointment was over a month away. I told the office I would filing a complaint with The Department of Business and Professional Regulation and the doctor was magically available to speak with me. Once I explained the situation I was told that he allows his staff to change his prescriptions. He was very dismissive bordering on rude. This office is a nightmare. I will be switching Doctors as soon as possible.

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