Hung Q. Nguyen, DDS

★☆☆☆☆
  • 875 North Greenfield Road Suite 111

    Gilbert, AZ 85234

    Map & Directions
  • 480-558-1988

About Hung Q. Nguyen, DDS

Categories
  • Endodontists

Health & Medical

Health & Medical
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I have already informed my insurance company, and I am calling others that are contracted with Alpha Canyon. The way they charge for a root canal is fraudulent.

What they do is inform the patient that if they were to come back the next day, they will be able to bill the insurance company for the pre-root canal checks (pulp vitality tests, limited oral evaluation, and x-rays). However, if they choose to stay and have the procedure done the same day, the patient has to pay these costs out-of-pocket. Per their contract with MetLife, these are INCLUDED with the root canal costs. By having the patient come back the next day, they can charge the insurance company in two separate claims, which a company that size won't catch. If you opt to stay and have it done the same day, they cannot get paid double by the insurance company, so the tell the patient that these tests are not covered, and have to be paid out-of-pocket. They never submit the other checks to the insurance company, because they know the insurance company will tell them that those are included in the agreed upon fee. This is illegal!! MetLife will be starting their investigation soon. In the mean-time, don't go here, it's not worth the headache.

1
★☆☆☆☆

I have already informed my insurance company, and I am calling others that are contracted with Alpha Canyon. The way they charge for a root canal is fraudulent.

What they do is inform the patient that if they were to come back the next day, they will be able to bill the insurance company for the pre-root canal checks (pulp vitality tests, limited oral evaluation, and x-rays). However, if they choose to stay and have the procedure done the same day, the patient has to pay these costs out-of-pocket. Per their contract with MetLife, these are INCLUDED with the root canal costs. By having the patient come back the next day, they can charge the insurance company in two separate claims, which a company that size won't catch. If you opt to stay and have it done the same day, they cannot get paid double by the insurance company, so the tell the patient that these tests are not covered, and have to be paid out-of-pocket. They never submit the other checks to the insurance company, because they know the insurance company will tell them that those are included in the agreed upon fee. This is illegal!! MetLife will be starting their investigation soon. In the mean-time, don't go here, it's not worth the headache.

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