Irwin Eye Care

★★☆☆☆

About Irwin Eye Care

Health & Medical

Health & Medical
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Steven K. Brownmiller, OD

201 North Main Street Denison, IA

2.0 3
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After several times being treated nasty by this place, I have decided I am finished with them forever. I would not even care if my insurance excepted only this place, I would pay cash for my services elswhere.Too numerous incidents to count, including waiting for your exam while they gossip at the counter, they will tell you to your face: 1) they have no record of complaints or visits in for problems you have had with your glasses, 2) its all your fault you have problems including tampering with your own glasses. How would you like that treatment by a place you went to for over 10 years. How would you like to be talked down to, made a fool of in front of staff and other customers( of course once someone came in that had other problems, their voice suddenly lower). I would never ever recommend this business to anyone, ever!

1
★☆☆☆☆

After several times being treated nasty by this place, I have decided I am finished with them forever. I would not even care if my insurance excepted only this place, I would pay cash for my services elswhere.Too numerous incidents to count, including waiting for your exam while they gossip at the counter, they will tell you to your face: 1) they have no record of complaints or visits in for problems you have had with your glasses, 2) its all your fault you have problems including tampering with your own glasses. How would you like that treatment by a place you went to for over 10 years. How would you like to be talked down to, made a fool of in front of staff and other customers( of course once someone came in that had other problems, their voice suddenly lower). I would never ever recommend this business to anyone, ever!

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I am very unhappy with their customer service policies. If you have a problem with your contacts they want you to contact the manufacture!!! That is not right. If you paid Irwin Eye Care for the contacts then Irwin eyecare should fix the problem.

1
★☆☆☆☆

I am very unhappy with their customer service policies. If you have a problem with your contacts they want you to contact the manufacture!!! That is not right. If you paid Irwin Eye Care for the contacts then Irwin eyecare should fix the problem.

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1 out of 1 people found this review helpful.

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Our family has been getting our glasses and contacts at Irwin Eye Care for a long time. The doctors are friendly and the staff is very helpful in picking out the latest styles.

They carry all types of stock and designer frames as well as contacts. When my daughter was having trouble with her prescription, they gave her a few different samples of contacts to tryout until she found one she liked. They work well with our insurance company and made the process of getting glasses easy.

4
★★★★☆

Our family has been getting our glasses and contacts at Irwin Eye Care for a long time. The doctors are friendly and the staff is very helpful in picking out the latest styles.

They carry all types of stock and designer frames as well as contacts. When my daughter was having trouble with her prescription, they gave her a few different samples of contacts to tryout until she found one she liked. They work well with our insurance company and made the process of getting glasses easy.

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0 out of 1 people found this review helpful.

 

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