Jacob T. Joseph, MD

★★★☆☆

About Jacob T. Joseph, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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Friendly and courteous staff. Best Dr. I've ever had. If you need an appointment right away they will bend over backwards to get you in the same day if possible. Not only is Dr. Joseph a great Dr. he's a caring and compassionate human being who always seems to care not only for the problem you had the appointment for but your overall health and welfare. If he ever retires there is no way I'll ever find a Dr. that I would be as comfortable with.

5
★★★★★

Friendly and courteous staff. Best Dr. I've ever had. If you need an appointment right away they will bend over backwards to get you in the same day if possible. Not only is Dr. Joseph a great Dr. he's a caring and compassionate human being who always seems to care not only for the problem you had the appointment for but your overall health and welfare. If he ever retires there is no way I'll ever find a Dr. that I would be as comfortable with.

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Dr. Jospeh has been my primary care physician for over 20 years. As a doctor, you can't ask for anyone better. He's caring, considerate, smart and affable. Unfortunately, his staff makes dealing with him unbearable.

Calling in, you'll usually get put on hold right away. After a 5 minute wait, someone will answer the phone in a very curt and uncourteous manner. They'll try their best to minimize the amount of help they give you. They always put off everything as much as possible. (Call back later, hold please, so and so's not here today, and she's the only one that can help you, etc)

In person, it's much worse. Undoubtedly, you'll walk in and the waiting room will be filled to maximum capacity. Walking up to the counter, no one will help you. You'll have to ask someone for assistance, and they deal with you like you're wasting their time.Then the waiting... let's not get into the waiting. I guess this is standard practice for doctors but it seems excruciatingly long. It's even worse when you hear the staff acting very unprofessional, taking personal calls and laughing and carrying on with each other. At this point, you see when you call in and are put on hold, they're usually not doing any work on the other side.

Afterwards, good luck getting everything settled, this staff is horrible and getting all your paperwork, insurance, prescriptions, assorted notes is like pulling teeth.

Very unhelpful. Dr. Joespeh is a great doctor, but it's a shame that after 20 years of quality medical attention I've recieved from him, I'll have to look elsewhere. The staff is ruining his practice.

1
★☆☆☆☆

Dr. Jospeh has been my primary care physician for over 20 years. As a doctor, you can't ask for anyone better. He's caring, considerate, smart and affable. Unfortunately, his staff makes dealing with him unbearable.

Calling in, you'll usually get put on hold right away. After a 5 minute wait, someone will answer the phone in a very curt and uncourteous manner. They'll try their best to minimize the amount of help they give you. They always put off everything as much as possible. (Call back later, hold please, so and so's not here today, and she's the only one that can help you, etc)

In person, it's much worse. Undoubtedly, you'll walk in and the waiting room will be filled to maximum capacity. Walking up to the counter, no one will help you. You'll have to ask someone for assistance, and they deal with you like you're wasting their time.Then the waiting... let's not get into the waiting. I guess this is standard practice for doctors but it seems excruciatingly long. It's even worse when you hear the staff acting very unprofessional, taking personal calls and laughing and carrying on with each other. At this point, you see when you call in and are put on hold, they're usually not doing any work on the other side.

Afterwards, good luck getting everything settled, this staff is horrible and getting all your paperwork, insurance, prescriptions, assorted notes is like pulling teeth.

Very unhelpful. Dr. Joespeh is a great doctor, but it's a shame that after 20 years of quality medical attention I've recieved from him, I'll have to look elsewhere. The staff is ruining his practice.

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I have been seeing Doctor Joseph for over 10 years and he is the best doctor I have ever had. I recently had some very odd symptoms that he didn't dismiss and didn't give up testing and he wound up saving my life. His staff has always been wonderful, and yes, you do have to wait sometimes, but it is never too long. I have recommended him since I started with him and will continue to do so.

5
★★★★★

I have been seeing Doctor Joseph for over 10 years and he is the best doctor I have ever had. I recently had some very odd symptoms that he didn't dismiss and didn't give up testing and he wound up saving my life. His staff has always been wonderful, and yes, you do have to wait sometimes, but it is never too long. I have recommended him since I started with him and will continue to do so.

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Our family has been seeing Dr. Joseph for many years. My grandmother Maria parents, my husband and I, as well as my adult children are patients of Dr. Josephs. He listens and cares very much about all of his patients. He has great follow through, is very thorough and explains everything clearly. His staff is friendly and makes every effort to get you in to see the doctor in timely manner . It is a very busy office and you may have extra wait time, but it is all well worth the wait with the excellent patient care you will receive.

4
★★★★☆

Our family has been seeing Dr. Joseph for many years. My grandmother Maria parents, my husband and I, as well as my adult children are patients of Dr. Josephs. He listens and cares very much about all of his patients. He has great follow through, is very thorough and explains everything clearly. His staff is friendly and makes every effort to get you in to see the doctor in timely manner . It is a very busy office and you may have extra wait time, but it is all well worth the wait with the excellent patient care you will receive.

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A patient called wanting to make an appointment because she was referred by her previous physician to this office and because she would be a new patient she wanted to know if they had her records. The woman told her no and that she did not know why a physician would refer her to their office and how could she expect them to have her records already. This staff person is truly rude and should not be corresponding with the public. We spoke to the office manager who was just as rude. There is one thing to remember. The staff members get the same questions 5000 times a day and some patients may not be able to process the information given in a timely manner. This is the reason the patients call offices to make sure they do have information correctly. These staff members need to be patient, listen and then direct the patient appropriately for this is the first time they themselves have called with questions. Every office needs to strive for excellent patient care and this office did not meet this expectation and I'm sure my family was not the first to experience this.

1
★☆☆☆☆

A patient called wanting to make an appointment because she was referred by her previous physician to this office and because she would be a new patient she wanted to know if they had her records. The woman told her no and that she did not know why a physician would refer her to their office and how could she expect them to have her records already. This staff person is truly rude and should not be corresponding with the public. We spoke to the office manager who was just as rude. There is one thing to remember. The staff members get the same questions 5000 times a day and some patients may not be able to process the information given in a timely manner. This is the reason the patients call offices to make sure they do have information correctly. These staff members need to be patient, listen and then direct the patient appropriately for this is the first time they themselves have called with questions. Every office needs to strive for excellent patient care and this office did not meet this expectation and I'm sure my family was not the first to experience this.

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definitly a friendly doctor. He is close with his patients and is very professional about his work. He is concerning about the well being of his patients. A definite recommend a doctor. The only con is that waits may take a while and there would be a wait for any kind of appointment, even simple ones. but great service

4
★★★★☆

definitly a friendly doctor. He is close with his patients and is very professional about his work. He is concerning about the well being of his patients. A definite recommend a doctor. The only con is that waits may take a while and there would be a wait for any kind of appointment, even simple ones. but great service

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i've been going to dr. joseph for over five years. he's rather friendly and very professional about his work. his staff is friendly enough too. there are times, though, when i have had to wait 10 - 15 minutes to get my weight and blood pressure checked, and then usually i have to wait another 10 minutes for the doctor to see me. i guess this is acceptable...

4
★★★★☆

i've been going to dr. joseph for over five years. he's rather friendly and very professional about his work. his staff is friendly enough too. there are times, though, when i have had to wait 10 - 15 minutes to get my weight and blood pressure checked, and then usually i have to wait another 10 minutes for the doctor to see me. i guess this is acceptable...

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Jacob T. Joseph, MD Office Locations:

703-273-4762

10721 Main Street

Fairfax, VA, VA 22030

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703-481-3131

106 Elden Street Suite 10

Herndon, VA, VA 20170

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