James A. Novak, MD

★★★☆☆

About James A. Novak, MD

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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I've been a patient at Novak Medical for years and I just can't do it anymore. The wait time is getting longer and longer. For the past year I have ALWAYS had to wait for at least an hour before being taken in to a room. That's far too long and points to sloppy scheduling and office management.

Well today I had waited for an hour and 20 minutes and still had not been seen! After 35 minutes I inquired and they promised me that I was next in line, that it would be about 15 minutes. 25 minutes later they put me in a room. 20 minutes later still no doctor! I went out into the hallway to find out what the problem was and then they told me he was now with his "ozone" patients!! So I guess they were just going to leave me waiting in there until he'd seen everyone else.

I had to leave and go back to work, my medical problem untreated and 2 hours of my life wasted. No more! Never again. Everyone there is nice, and they finally painted the waiting room, but now there are people talking on cell phones in there which they won't do anything about, and I can't take 2 hours off of work every time I need to be seen.

1
★☆☆☆☆

I've been a patient at Novak Medical for years and I just can't do it anymore. The wait time is getting longer and longer. For the past year I have ALWAYS had to wait for at least an hour before being taken in to a room. That's far too long and points to sloppy scheduling and office management.

Well today I had waited for an hour and 20 minutes and still had not been seen! After 35 minutes I inquired and they promised me that I was next in line, that it would be about 15 minutes. 25 minutes later they put me in a room. 20 minutes later still no doctor! I went out into the hallway to find out what the problem was and then they told me he was now with his "ozone" patients!! So I guess they were just going to leave me waiting in there until he'd seen everyone else.

I had to leave and go back to work, my medical problem untreated and 2 hours of my life wasted. No more! Never again. Everyone there is nice, and they finally painted the waiting room, but now there are people talking on cell phones in there which they won't do anything about, and I can't take 2 hours off of work every time I need to be seen.

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I've been coming to Dr Novak for the last 3 years, he is courteous and His staff is Great! Although he's in Pacific Beach his office is fairly easy to get to. No parking structure to pay to park...which I love. I recomend him highly!

5
★★★★★

I've been coming to Dr Novak for the last 3 years, he is courteous and His staff is Great! Although he's in Pacific Beach his office is fairly easy to get to. No parking structure to pay to park...which I love. I recomend him highly!

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