James F. King, DDS

★★★★☆

About James F. King, DDS

Categories
  • Dentists

Health & Medical

Health & Medical
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If you are looking for great doctors yes... make an appointment today. But these great doctors come at a price. You have to deal with the most unprofessional and crude front desk customer service you'd ever imagine possible. So if you decide you can handle this type of treatment I would say yes, the doctors are great. But if you do not want to be talked down too, disrespected and ridiculed then I would say go elsewhere because that's just the type of treatment you will get by the front office staff. The receptionists there, who by the way have been there for years and will probably retire from there, they will give you the most horrible customer service ever imaginable. I've been going there for 11 years and have not only been given this type of care but have witnessed it been given to other patients in the waiting area. On one occasion these two receptionists, one had her child there, who kept spinning in one of the office chairs, knocking things down and the other was on a personal phone call... on her cell phone, that when they were asked questions by the patients, one told patient, "Can't you see, I'm busy!" and the other told the patient to wait, while she took care of her child who did not seem to want to be there nor want to listen. After the patient waited patiently for a few minutes the other receptionist asked what they wanted and the patient kindly asked about how long it would be before her child would be called back. The receptionist then told her she will be seen when she gets called back, now go sit down so that other people can sign in... perhaps this would be okay if it weren't for the fact that their attitude is so disheartening. Throughout the years I've recommended several friends to go there, each has told me the same thing.... it's a nightmare front office!!!

2
★★☆☆☆

If you are looking for great doctors yes... make an appointment today. But these great doctors come at a price. You have to deal with the most unprofessional and crude front desk customer service you'd ever imagine possible. So if you decide you can handle this type of treatment I would say yes, the doctors are great. But if you do not want to be talked down too, disrespected and ridiculed then I would say go elsewhere because that's just the type of treatment you will get by the front office staff. The receptionists there, who by the way have been there for years and will probably retire from there, they will give you the most horrible customer service ever imaginable. I've been going there for 11 years and have not only been given this type of care but have witnessed it been given to other patients in the waiting area. On one occasion these two receptionists, one had her child there, who kept spinning in one of the office chairs, knocking things down and the other was on a personal phone call... on her cell phone, that when they were asked questions by the patients, one told patient, "Can't you see, I'm busy!" and the other told the patient to wait, while she took care of her child who did not seem to want to be there nor want to listen. After the patient waited patiently for a few minutes the other receptionist asked what they wanted and the patient kindly asked about how long it would be before her child would be called back. The receptionist then told her she will be seen when she gets called back, now go sit down so that other people can sign in... perhaps this would be okay if it weren't for the fact that their attitude is so disheartening. Throughout the years I've recommended several friends to go there, each has told me the same thing.... it's a nightmare front office!!!

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My children went here for the first time. The dentists are very kid friendly, and very good. This dental center is not high class but it is claen and they get the job done with oput even a needle for the kids.

5
★★★★★

My children went here for the first time. The dentists are very kid friendly, and very good. This dental center is not high class but it is claen and they get the job done with oput even a needle for the kids.

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