James H. Moser, OD

★★☆☆☆
  • 4401 Morris Lane

    Texarkana, TX 75503

    Map & Directions
  • 903-838-9063

About James H. Moser, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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2.0 1
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I started with Dr. Moser 15 years ago. I was happy until my last visit, first time at their Morris location. I called for that appointment and to ask directions; I was treated rudely. I wasn't instructed much at all during the tests, even though it was a new office and I didn't know where to go. I had to ask, and was left sitting for a few minutes in the middle. Their contact prices were really high all of a sudden, and I had no insurance. When I said I wanted a paper prescription for my contacts, it was not provided. I was given contact solution I'm allergic to (which they should have documented), and she gave me a new type of contact lens to put in without telling me, so my eyes burned for three days until I called to complain. After all that, my prescription was still wrong. I won't go back.

2
★★☆☆☆

I started with Dr. Moser 15 years ago. I was happy until my last visit, first time at their Morris location. I called for that appointment and to ask directions; I was treated rudely. I wasn't instructed much at all during the tests, even though it was a new office and I didn't know where to go. I had to ask, and was left sitting for a few minutes in the middle. Their contact prices were really high all of a sudden, and I had no insurance. When I said I wanted a paper prescription for my contacts, it was not provided. I was given contact solution I'm allergic to (which they should have documented), and she gave me a new type of contact lens to put in without telling me, so my eyes burned for three days until I called to complain. After all that, my prescription was still wrong. I won't go back.

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