Jarrod R. Keller, OD

★★★★☆
  • 1066 Boiling Springs Road

    Spartanburg, SC 29303

    Map & Directions
  • 864-582-0286

About Jarrod R. Keller, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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4.0 8
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The office staff is awful! Poor choice for a office manager. I also got a statement in the mail for 50. for a missed appointment. I work in a medical office and we would never send out a missed appt fee for 50. Also you can clearly see that someone in the office is writing the other post. Crappy office period and no I never took my daughter back to this office. Oh and I left message for the Dr. to call me back and guess what he never did. That speaks for it self.

1
★☆☆☆☆

The office staff is awful! Poor choice for a office manager. I also got a statement in the mail for 50. for a missed appointment. I work in a medical office and we would never send out a missed appt fee for 50. Also you can clearly see that someone in the office is writing the other post. Crappy office period and no I never took my daughter back to this office. Oh and I left message for the Dr. to call me back and guess what he never did. That speaks for it self.

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I have been a patient of Dr. Keller since he took over Dr.Burrell's practice. Excellent service from day one.
He has provided me with wonderful care and I recommend him often to others.

2
★★★★★

I have been a patient of Dr. Keller since he took over Dr.Burrell's practice. Excellent service from day one.
He has provided me with wonderful care and I recommend him often to others.

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As a physician myself, I am very impressed with Dr. Keller's knowledge and professionalism. I would trust no one else for my eye care and the for the care of my family. In my opinion there is no one better in the upstate. The office staff is wonderful and helpful.

As for the below review written by the patient who did not keep the appointment, remember when you do not show up for an appointment, and do not inform anyone, it takes a time slot away from sick person. This is very costly for the provider. It is common courtesy to let your provider know I you can't make the appointment.

2
★★★★★

As a physician myself, I am very impressed with Dr. Keller's knowledge and professionalism. I would trust no one else for my eye care and the for the care of my family. In my opinion there is no one better in the upstate. The office staff is wonderful and helpful.

As for the below review written by the patient who did not keep the appointment, remember when you do not show up for an appointment, and do not inform anyone, it takes a time slot away from sick person. This is very costly for the provider. It is common courtesy to let your provider know I you can't make the appointment.

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I have been a patient of Dr. Keller since he opened his practice and could not be more pleased with the care I receive. Not only is Dr. Keller knowledgable and professional but he has the personality that puts his patients at ease---especially "chickens" like me. I have also found his staff to be extremely accommodating in terms of scheduling my appointments and also warm and professional. I highly recommend Keller Eye Care!

2
★★★★★

I have been a patient of Dr. Keller since he opened his practice and could not be more pleased with the care I receive. Not only is Dr. Keller knowledgable and professional but he has the personality that puts his patients at ease---especially "chickens" like me. I have also found his staff to be extremely accommodating in terms of scheduling my appointments and also warm and professional. I highly recommend Keller Eye Care!

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My neice has been a patient at Keller Eye Care for 2 years. She absolutely loves Dr. Keller and his staff.

2
★★★★★

My neice has been a patient at Keller Eye Care for 2 years. She absolutely loves Dr. Keller and his staff.

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Been going since they opened and never had any problems. Very nice folks. Very professional and affordable.
Most medical professions ask for atleast 24 hr notice in changes. ie MDs, Dentist, even Vets. They have other patients waiting to see them you know. How can anyone see this as "Shady"??

2
★★★★★

Been going since they opened and never had any problems. Very nice folks. Very professional and affordable.
Most medical professions ask for atleast 24 hr notice in changes. ie MDs, Dentist, even Vets. They have other patients waiting to see them you know. How can anyone see this as "Shady"??

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The most thorough eye exam I have ever had. My kids too! Would definitely recommend him to others.

2
★★★★★

The most thorough eye exam I have ever had. My kids too! Would definitely recommend him to others.

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I am very dissapointed with Keller Eye care, my entire family has been patients there for 2 years now and due to an unforeseen circumstance I was unable to keep one appointment with them. I received a bill in the mail for $50.00!! I asked them to fax over the paperwork that I signed agreeing to this outrageous fee and what they sent me said any missed appointments without notification would cost $25. I called to ask about the difference and was told they could raise their prices whenever they wanted without notifying any of their clients. In this economy I can't believe a company would be that shady. They also notified me that they have thousands of patients there, I hope they can ride out this economy with 4 less patients as we will not be going back to them.

0
★☆☆☆☆

I am very dissapointed with Keller Eye care, my entire family has been patients there for 2 years now and due to an unforeseen circumstance I was unable to keep one appointment with them. I received a bill in the mail for $50.00!! I asked them to fax over the paperwork that I signed agreeing to this outrageous fee and what they sent me said any missed appointments without notification would cost $25. I called to ask about the difference and was told they could raise their prices whenever they wanted without notifying any of their clients. In this economy I can't believe a company would be that shady. They also notified me that they have thousands of patients there, I hope they can ride out this economy with 4 less patients as we will not be going back to them.

Cons: Overcharging without notification

 

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