Jay M. Decoteau, DMD

★★★★★
  • 300 Main Street

    Groton, MA 01450

    Map & Directions
  • 978-448-2300

About Jay M. Decoteau, DMD

Categories
  • Orthodontists

Health & Medical

Health & Medical
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Fantastic doctor with excellent results! Best Orthodontist you can get!

5
★★★★★

Fantastic doctor with excellent results! Best Orthodontist you can get!

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Dr. D did a great job with my smile. He is a smart and kind man and this team of employees have been trained well. I enjoyed my appointments and would recommend him to anyone. The office has a great atmosphere and you know you are getting the best service.

5
★★★★★

Dr. D did a great job with my smile. He is a smart and kind man and this team of employees have been trained well. I enjoyed my appointments and would recommend him to anyone. The office has a great atmosphere and you know you are getting the best service.

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Dr. Decoteau is a great doctor! He was amazing with my two children. Their teeth, my husbands teeth, and my teeth came out beautifully! He spent so much time with us going over all of our options and our plan of attack. Every time my children smile, I will be appreciative to him and his staff. Thank you for the excellent work!

-Van

5
★★★★★

Dr. Decoteau is a great doctor! He was amazing with my two children. Their teeth, my husbands teeth, and my teeth came out beautifully! He spent so much time with us going over all of our options and our plan of attack. Every time my children smile, I will be appreciative to him and his staff. Thank you for the excellent work!

-Van

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Dr. Decoteau and his staff have provided excellent orthodontic care for my 4 children over the past 15 years. As a nurse I have high standards for the care my family receives. Dr. Decoteau has exceeded my expectations. Everyone at the practice are professionals who treat their patients and families in a kind, caring and gentle manner.

The office staff does their best to accomodate you when scheduling appointments.

On the rare occasion I had a concern it was always addressed in a prompt, courteous manner and always to my satisfaction.

The end results for my children are 4 beautiful, perfect smiles.

I highly recommend their practice to anyone considering orthodontic care.

5
★★★★★

Dr. Decoteau and his staff have provided excellent orthodontic care for my 4 children over the past 15 years. As a nurse I have high standards for the care my family receives. Dr. Decoteau has exceeded my expectations. Everyone at the practice are professionals who treat their patients and families in a kind, caring and gentle manner.

The office staff does their best to accomodate you when scheduling appointments.

On the rare occasion I had a concern it was always addressed in a prompt, courteous manner and always to my satisfaction.

The end results for my children are 4 beautiful, perfect smiles.

I highly recommend their practice to anyone considering orthodontic care.

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My son has braces. As with all braces, on occassion a wire will pop loose and will really cause an irritation to either the check or gum. It can be somewhat painful. When this occurs, I call for a quick fix. Jay will schedule an appointment either that day or early the next day. I had to call two weeks ago at 8 PM. Jay got back to by 9PM for an 8:15 appointment the next day, eventhough it was has day off! FYI... I too had orthodontic care with Jay as an adult. He and his staff provide superior service and I recommend him highly.

5
★★★★★

My son has braces. As with all braces, on occassion a wire will pop loose and will really cause an irritation to either the check or gum. It can be somewhat painful. When this occurs, I call for a quick fix. Jay will schedule an appointment either that day or early the next day. I had to call two weeks ago at 8 PM. Jay got back to by 9PM for an 8:15 appointment the next day, eventhough it was has day off! FYI... I too had orthodontic care with Jay as an adult. He and his staff provide superior service and I recommend him highly.

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Dr. Decouteau and staff are top notch professional. Always curtious and accomodating. ALWAYS made sure that my son knew the next phase of his treatment. We were never in the dark as to what the steps were and why they were being done. A great treatment plan was spelled out from day one. HIGHLY RECOMMEND Jay Decouteau

5
★★★★★

Dr. Decouteau and staff are top notch professional. Always curtious and accomodating. ALWAYS made sure that my son knew the next phase of his treatment. We were never in the dark as to what the steps were and why they were being done. A great treatment plan was spelled out from day one. HIGHLY RECOMMEND Jay Decouteau

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Hi my name is June and my orthonatic experience with Dr.Jay Decoteau and staff has being great. I was very well cared for and would recommend his care to anyone looking for orthonatics or any other service he may provide. I live in Jamaica Plain Mass and have enjoyed taking the 1hr ride on days I had an appointment with him. He greeted me with that award winning smile, asked me how things were going, he made me feel very comfortable in the chair as I waited to be served. He's staff are also very friendly and made me feel very relaxed and comfortable as they serviced me. He also has a way with children making them feel comfortable, chatting with them about school, sports, daily activities in their lives. He even had contests that gave out great prizes as well as wooden nickles he gave for good dental hygiene while wearing braces. I got quiet a few and finally lost count. I could go on and on, but I'm glad you took this time to read my review of The Great Dr. Decoteau
I will aways remember my experience with Dr. Decoteau and Staff because everytime I look in the mirror and see my beautiful smile, I will remember that he made that possible and with all the compliments I get now, some even thinking my teeth are fake because they are so straight, but after I try pulling them off to no avail and they say OMG, I'll smile and say it's all because of him. I don't mind sharing my award winning smile. Thanks a million Dr. Decoteau, I thank God every day that I was lucky to have met you and your staff, you really changed my life. Thanks Again.

Your #1 Fan

5
★★★★★

Hi my name is June and my orthonatic experience with Dr.Jay Decoteau and staff has being great. I was very well cared for and would recommend his care to anyone looking for orthonatics or any other service he may provide. I live in Jamaica Plain Mass and have enjoyed taking the 1hr ride on days I had an appointment with him. He greeted me with that award winning smile, asked me how things were going, he made me feel very comfortable in the chair as I waited to be served. He's staff are also very friendly and made me feel very relaxed and comfortable as they serviced me. He also has a way with children making them feel comfortable, chatting with them about school, sports, daily activities in their lives. He even had contests that gave out great prizes as well as wooden nickles he gave for good dental hygiene while wearing braces. I got quiet a few and finally lost count. I could go on and on, but I'm glad you took this time to read my review of The Great Dr. Decoteau
I will aways remember my experience with Dr. Decoteau and Staff because everytime I look in the mirror and see my beautiful smile, I will remember that he made that possible and with all the compliments I get now, some even thinking my teeth are fake because they are so straight, but after I try pulling them off to no avail and they say OMG, I'll smile and say it's all because of him. I don't mind sharing my award winning smile. Thanks a million Dr. Decoteau, I thank God every day that I was lucky to have met you and your staff, you really changed my life. Thanks Again.

Your #1 Fan

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I am writing this message to express my gratitude for exceptional care that my son received while in the care of Dr. Jay Decoteau and his team of professionals...

He and his staff took my son and me and guided us through extensive stages of treatment with ease and professionalism, through palate expansion to retainers. The office is extremely organized and accommodating of our busy schedules as parents, and financially, the practice is prepared to work with families to afford the care that we are trying to provide our children, especially during these difficult economic times.

In closing, I am so fortunate to have found this orthodontic office. I have given my son wonderful care in an atmosphere of kindness, compassion and dedication. Now that we are on the "Brace Free Board" we will miss seeing the entire staff and being a part of this practice.

5
★★★★★

I am writing this message to express my gratitude for exceptional care that my son received while in the care of Dr. Jay Decoteau and his team of professionals...

He and his staff took my son and me and guided us through extensive stages of treatment with ease and professionalism, through palate expansion to retainers. The office is extremely organized and accommodating of our busy schedules as parents, and financially, the practice is prepared to work with families to afford the care that we are trying to provide our children, especially during these difficult economic times.

In closing, I am so fortunate to have found this orthodontic office. I have given my son wonderful care in an atmosphere of kindness, compassion and dedication. Now that we are on the "Brace Free Board" we will miss seeing the entire staff and being a part of this practice.

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Dr. Decoteau and his staff are extremely professional and good at what they do. Both my son and I have used them- I had Invisalign and my son had regular braces. Dr. Decoteau saved my son from having permanent teeth pulled, as his previous orthodontist had suggested. Jay recommended an alternative method to align my son's jaws and the end result is amazing- perfectly straight teeth and no overbite.

I had braces for the second time and am very happy with the results. The office is very accommodating, especially if there is any sort of problem such as a broken brace.

I highly recommend Dr. Decoteau's services for any orthodontic needs you or your children have.

5
★★★★★

Dr. Decoteau and his staff are extremely professional and good at what they do. Both my son and I have used them- I had Invisalign and my son had regular braces. Dr. Decoteau saved my son from having permanent teeth pulled, as his previous orthodontist had suggested. Jay recommended an alternative method to align my son's jaws and the end result is amazing- perfectly straight teeth and no overbite.

I had braces for the second time and am very happy with the results. The office is very accommodating, especially if there is any sort of problem such as a broken brace.

I highly recommend Dr. Decoteau's services for any orthodontic needs you or your children have.

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I highly recommend Dr. Decoteau. He and his entire staff are not only extremely good at what they do, but they are the most caring and friendly group of people you could ever hope to work with. I am so thrilled with my results and am thankful to Dr. Decoteau for giving me a dazzling smile!

5
★★★★★

I highly recommend Dr. Decoteau. He and his entire staff are not only extremely good at what they do, but they are the most caring and friendly group of people you could ever hope to work with. I am so thrilled with my results and am thankful to Dr. Decoteau for giving me a dazzling smile!

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Dr. Jay Decoteau and his staff have transformed our three children's teeth. Each child had individual needs that were met by his staff with enthusiasm and great care to detail. Jay's office is welcoming and the patient and their family come first. We could not be happier with the care our children received and we recommend Jay and his staff to our friends. Our children all have beautiful smiles thanks to Dr. Decoteau!

5
★★★★★

Dr. Jay Decoteau and his staff have transformed our three children's teeth. Each child had individual needs that were met by his staff with enthusiasm and great care to detail. Jay's office is welcoming and the patient and their family come first. We could not be happier with the care our children received and we recommend Jay and his staff to our friends. Our children all have beautiful smiles thanks to Dr. Decoteau!

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Recently, after nineteen months of orthodontic treatment at your Groton facility, I had my braces removed. As anticipated, the results are very impressive, especially considering the condition of my teeth prior to treatment and that I am in my early 50's.

Of course, I had every confidence that these excellent results would be achieved. As you recall, I clearly expressed to you early on how impressed I was with every aspect of your operation. It was evident that an enormous amount of consideration was given to creating a business that would be extremely professional, yet provide a warm and friendly environment for your employees and clients. You and your staff are very well trained and every process adds value to the patient's experience. You're a tough act to follow.

Congratulations Jay for doing so well what others can only hope to achieve.

5
★★★★★

Recently, after nineteen months of orthodontic treatment at your Groton facility, I had my braces removed. As anticipated, the results are very impressive, especially considering the condition of my teeth prior to treatment and that I am in my early 50's.

Of course, I had every confidence that these excellent results would be achieved. As you recall, I clearly expressed to you early on how impressed I was with every aspect of your operation. It was evident that an enormous amount of consideration was given to creating a business that would be extremely professional, yet provide a warm and friendly environment for your employees and clients. You and your staff are very well trained and every process adds value to the patient's experience. You're a tough act to follow.

Congratulations Jay for doing so well what others can only hope to achieve.

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I came to Dr. Decoteau as an adult that needed to get braces to correct spacing issues with my teeth. From the time of my initial visit to my "graduation" I was made to feel comfortable and treated with the utmost respect and professionalism. Dr. Decoteau's staff, from the front office personnel to the numerous technicians and assistants, were all fully trained, professional and skilled at their jobs. By having an office in two locations and plenty of trained staff, Dr. Decoteau could see me at times that were convenient for me. Dr. Decoteau himself is a warm and amiable man who takes the time to explain exactly what he is doing and what the patient can expect. A sure sign of a positive recommendation is repeat business. I have just started taking my daughter to see him for orthodontic treatment. You can't go wrong with Jay Decoteau or his top-notch staff.

Rich
Cambridge, MA

5
★★★★★

I came to Dr. Decoteau as an adult that needed to get braces to correct spacing issues with my teeth. From the time of my initial visit to my "graduation" I was made to feel comfortable and treated with the utmost respect and professionalism. Dr. Decoteau's staff, from the front office personnel to the numerous technicians and assistants, were all fully trained, professional and skilled at their jobs. By having an office in two locations and plenty of trained staff, Dr. Decoteau could see me at times that were convenient for me. Dr. Decoteau himself is a warm and amiable man who takes the time to explain exactly what he is doing and what the patient can expect. A sure sign of a positive recommendation is repeat business. I have just started taking my daughter to see him for orthodontic treatment. You can't go wrong with Jay Decoteau or his top-notch staff.

Rich
Cambridge, MA

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I have never met a doctor like Dr. Decoteau. His operation is the most professional and most personable I have ever witnessed (even when compared with businesses outside of the medical profession). Each visit, I am seated within 2 minutes, and then assistants and the doctor work with me for 20-25 minutes and then I'm done. I'm never left unattended and I'm always asked how I'm faring. Everyone on his staff (numbers 10-15) are extremely positive -- clearly they're great people who love their jobs and the organization. He injects a lot of humor into the practice and demonstrates a professional skill and level of expertise that appears to be effortless. Scheduling appointments and paying my bill is simple and straightforward. He even took the time to write my dentist a note about my orthodontal work. I had another orthodontist before him, and I can honestly say that my experience with him is tenfold better than it was with the other doctor.

Vinay
Pepperell, MA

5
★★★★★

I have never met a doctor like Dr. Decoteau. His operation is the most professional and most personable I have ever witnessed (even when compared with businesses outside of the medical profession). Each visit, I am seated within 2 minutes, and then assistants and the doctor work with me for 20-25 minutes and then I'm done. I'm never left unattended and I'm always asked how I'm faring. Everyone on his staff (numbers 10-15) are extremely positive -- clearly they're great people who love their jobs and the organization. He injects a lot of humor into the practice and demonstrates a professional skill and level of expertise that appears to be effortless. Scheduling appointments and paying my bill is simple and straightforward. He even took the time to write my dentist a note about my orthodontal work. I had another orthodontist before him, and I can honestly say that my experience with him is tenfold better than it was with the other doctor.

Vinay
Pepperell, MA

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Two of my children saw Dr. Decoteau for braces--one used Invisalign, the other the traditional metal-- and the final results were very good. I was particularly happy that he offered the Invisalign option for my daughter, a high school junior who wanted straighter teeth but did not want to have traditional braces at a time most of her peers had had them removed. He seems to be a very capable orthodontist.

My only professional concern is his eagerness to have teeth pulled. At one point, he wanted to have six teeth removed from my son--but within six months, 5 of the 6 had fallen out on their own. Even then, his permanent teeth took several more months to emerge and so extracting teeth at the suggested time would have done nothing to speed the process. He also pushed to have both my children's wisdom teeth extracted. Because both my husband and I have our wisdom teeth, I chose to wait--one child now has all her wisdom teeth in, the other has 3 of 4, with no apparent problems. His suggestions for tooth extraction may not be wrong, but are a little too aggressive for my taste.

My other concern is with availablity of appointments. His staff pushes to book children during school hours--to the point where I had to regularly reject the first or second appointment offered until I could get one that was not in the middle of the school day. It is certainly understandable that he would prefer to fill slots throughout the day but is can be very difficult for high school students to miss classes. Also, on the very few occasions where I had to reschedule an appointment, I found that the next available was 2 to 3 weeks away, a significant delay in a 6-8 week schedule.

Finally, I would estimate that half the time we were seen within 5 or 10 minutes of our appointment. For the remainder, we have waited from 20 minutes to more than an hour beyond our scheduled appointment time for a simple 5-minute braces check. My son was "forgotten" in a chair for 45 minutes. They handle a lot of kids at once, but need to do a better job of scheduling, of tracking patients while they are in the office, and of informing those waiting if there will be a delay, and for how long.

Despite these reservations, I know that my family had a far better experience with Dr Decoteau that those of my friends with other orthodontists. The relationship with an orthodontist is frequent and frustratingly prolonged. As in any long-term relationship, some things that start as minor irritants can drive you crazy over time.

3
★★★☆☆

Two of my children saw Dr. Decoteau for braces--one used Invisalign, the other the traditional metal-- and the final results were very good. I was particularly happy that he offered the Invisalign option for my daughter, a high school junior who wanted straighter teeth but did not want to have traditional braces at a time most of her peers had had them removed. He seems to be a very capable orthodontist.

My only professional concern is his eagerness to have teeth pulled. At one point, he wanted to have six teeth removed from my son--but within six months, 5 of the 6 had fallen out on their own. Even then, his permanent teeth took several more months to emerge and so extracting teeth at the suggested time would have done nothing to speed the process. He also pushed to have both my children's wisdom teeth extracted. Because both my husband and I have our wisdom teeth, I chose to wait--one child now has all her wisdom teeth in, the other has 3 of 4, with no apparent problems. His suggestions for tooth extraction may not be wrong, but are a little too aggressive for my taste.

My other concern is with availablity of appointments. His staff pushes to book children during school hours--to the point where I had to regularly reject the first or second appointment offered until I could get one that was not in the middle of the school day. It is certainly understandable that he would prefer to fill slots throughout the day but is can be very difficult for high school students to miss classes. Also, on the very few occasions where I had to reschedule an appointment, I found that the next available was 2 to 3 weeks away, a significant delay in a 6-8 week schedule.

Finally, I would estimate that half the time we were seen within 5 or 10 minutes of our appointment. For the remainder, we have waited from 20 minutes to more than an hour beyond our scheduled appointment time for a simple 5-minute braces check. My son was "forgotten" in a chair for 45 minutes. They handle a lot of kids at once, but need to do a better job of scheduling, of tracking patients while they are in the office, and of informing those waiting if there will be a delay, and for how long.

Despite these reservations, I know that my family had a far better experience with Dr Decoteau that those of my friends with other orthodontists. The relationship with an orthodontist is frequent and frustratingly prolonged. As in any long-term relationship, some things that start as minor irritants can drive you crazy over time.

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This is a very good orthodontist. He works well with kids and adults. He is very nice and does a really good job with making your teeth look really nice. The assistants are all very nice as well. If you ever need a spare retainer case or extra elastics they will happily give it to you.

4
★★★★☆

This is a very good orthodontist. He works well with kids and adults. He is very nice and does a really good job with making your teeth look really nice. The assistants are all very nice as well. If you ever need a spare retainer case or extra elastics they will happily give it to you.

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This orthodontist is very nice. He is very good with kids. He takes tjme with the patients and is very efficient. His staff is very nice Their hours are good. They try to schedule the children at the end of the day whenever possible. The location is very convenient. Braces are generally comparable to other offices.

PROS: good location
CONS: sometimes have to get appointments during child's school time

4
★★★★☆

This orthodontist is very nice. He is very good with kids. He takes tjme with the patients and is very efficient. His staff is very nice Their hours are good. They try to schedule the children at the end of the day whenever possible. The location is very convenient. Braces are generally comparable to other offices.

PROS: good location
CONS: sometimes have to get appointments during child's school time

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