Jennifer L. Friedman, OD

★★★★☆

About Jennifer L. Friedman, OD

Categories
  • Optometrists

Health & Medical

Health & Medical
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I was in desperate need of lenses, and Cohen's was wonderful. I was able to get an appointment for exam first thing in the morning. There was no line, and the exam took all of 10 minutes, tops. The doctor was very kind and professional. The store also matched the price on 1800contacts. I should also note that my exam was signifcantly (~40%) cheaper than an exam at the nearby LensCrafters. Highly recommended.

2
★★★★★

I was in desperate need of lenses, and Cohen's was wonderful. I was able to get an appointment for exam first thing in the morning. There was no line, and the exam took all of 10 minutes, tops. The doctor was very kind and professional. The store also matched the price on 1800contacts. I should also note that my exam was signifcantly (~40%) cheaper than an exam at the nearby LensCrafters. Highly recommended.

Pros: Location, prices of exams and lenses

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On my lunch hour I went to get my eye exam and some glasses, the place was pretty busy and I had to wait five minutes for my eye exam, but the doctor tried to make the exam as fast as she could so I could choose my glasses and get back to work. I chose my glasses and lenses and got back to work on time, I picked up my glasses later and they were great!

2
★★★★★

On my lunch hour I went to get my eye exam and some glasses, the place was pretty busy and I had to wait five minutes for my eye exam, but the doctor tried to make the exam as fast as she could so I could choose my glasses and get back to work. I chose my glasses and lenses and got back to work on time, I picked up my glasses later and they were great!

Pros: Good selection of glasses

Cons: Had to wait a little because it was busy

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On my lunch hour I walked in, got an eye exam, a great deal and a great looking pair of eyeglasses and sunglasses. The people there were friendly, helpful and knowledgeable. I was so impressed that I brought my mother in to get her bifocals!

2
★★★★★

On my lunch hour I walked in, got an eye exam, a great deal and a great looking pair of eyeglasses and sunglasses. The people there were friendly, helpful and knowledgeable. I was so impressed that I brought my mother in to get her bifocals!

Pros: Knowledgable staff, great selection

.

I work nearby and stopped in to the Third Ave store for a quick eye examine. I got a prescription in literally less than 3 minutes; I felt a very rushed. The gentleman helping me was insistent that I get contact lenses, despite the fact I told him I was uncomfortable with them; he spent more time trying to "up-sell" me then ensuring I had the proper prescription.

I got my new glasses back 8 days later, a few days after they had initially promised me, only to take them home to find one of the lenses had hundreds of hairline fractures close to the frame. When I returned them the next day, they gave me no trouble at all, saying the lens must have been mis-cut and forced into the frame, cracking the lens. I was promised them the next day. When I called the next day I was curtly informed they were not ready, and but they'd be in the next morning. Two more days went by, and they kept extending their deadline.

I stopped in after work that Friday, and they were not there, they were at the wrong store, one all the way up in Harlem. I got the address and said Id pick them up the next day, a Saturday, as was driving out of the city, and needed them for the trip. I get a call later when I'm in all the way back home in Brooklyn to find out the Midtown East store had the received them in a late delivery, but that store is closed on Saturdays, so my glasses would be unavailable until Monday. (Even though the store in Harlem had been called in my presence to ask to hold them for a Saturday pickup.) What a nightmare! So I have them now and there are STILL cracks in them. Going back today to try and resolve this finally.

1
★★☆☆☆

I work nearby and stopped in to the Third Ave store for a quick eye examine. I got a prescription in literally less than 3 minutes; I felt a very rushed. The gentleman helping me was insistent that I get contact lenses, despite the fact I told him I was uncomfortable with them; he spent more time trying to "up-sell" me then ensuring I had the proper prescription.

I got my new glasses back 8 days later, a few days after they had initially promised me, only to take them home to find one of the lenses had hundreds of hairline fractures close to the frame. When I returned them the next day, they gave me no trouble at all, saying the lens must have been mis-cut and forced into the frame, cracking the lens. I was promised them the next day. When I called the next day I was curtly informed they were not ready, and but they'd be in the next morning. Two more days went by, and they kept extending their deadline.

I stopped in after work that Friday, and they were not there, they were at the wrong store, one all the way up in Harlem. I got the address and said Id pick them up the next day, a Saturday, as was driving out of the city, and needed them for the trip. I get a call later when I'm in all the way back home in Brooklyn to find out the Midtown East store had the received them in a late delivery, but that store is closed on Saturdays, so my glasses would be unavailable until Monday. (Even though the store in Harlem had been called in my presence to ask to hold them for a Saturday pickup.) What a nightmare! So I have them now and there are STILL cracks in them. Going back today to try and resolve this finally.

Pros: Nearby, cute frames

Cons: VERY Pushy sales people, poor exam, poor service

 

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